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I visit the hotel several times a year, on my own or with my little granddaughter, and we both love it. The staff make us feel very welcome, the rooms are quiet and comfortable and the pool area is lovely. This time we treated ourselves to an executive room and sat out on the patio watching the birds ...
Hotel undergoing update of beds and lighting amongst other improvements including breakfast quality. Extensive free parking. Very friendly staff.
The hotel and staff were lovely, unfortunately our stay was disturbed by the rowing couple next door who caused quite a disturbance throughout the night. The attendant was very kind to remove the breakfast from our bill when he heard of our ordeal during the night.
We stayed here weekend of 14th July. The staff were very friendly and obliging - nothing was too much trouble. Breakfasts were tasty, the coffee ( Italian) is excellent and there is an extensive gin menu - what's not to like!! The decor in our room was a bit tired looking but it was clean, comfortable ...
Very convenient for the city centre as man y bus services run on Newmarket Road. Good breakfasts, friendly & helpful staff. Hotel is being refurbished and will need redecorating on completion. The refurbishment teams did not inconvenience us.
Slight mix up over our reservation on arrival which was quickly corrected by the staff once queried. Our annex room was good which we expected having stayed there before. Both the evening meal and breakfast were simple but tasty.
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