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Best Western The Hatfield Hotel

3.5 star property
Hotel in Lowestoft with 24-hour front desk and restaurant

Choose dates to view prices

Photo gallery for Best Western The Hatfield Hotel

Serves lunch and dinner
Standard Room, 1 Double Bed, Non Smoking, Sea View | In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
Outdoor wedding area
Serves lunch and dinner
Best Western The Hatfield Hotel offers a warm welcome and comfy accommodations. Enjoy international dishes at LT1 Fish and Chips & More or unwind with drinks at the bar. Free in-room WiFi and laundry services, with attentive staff earning guest praise.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Parking available
  • Housekeeping
The current price is £72
includes taxes & fees
5 Oct - 6 Oct

Room options

Check availability for these dates

Tonight

Sept 13 - Sept 14
Check availability for tonight Sept 13 - Sept 14

Tomorrow

Sept 14 - Sept 15
Check availability for tomorrow Sept 14 - Sept 15
Available filters for rooms
Showing 17 of 17 rooms

View all photos for Standard Room, 2 Single Beds, Non Smoking (Lodge)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Single Beds, Non Smoking (Lodge)

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
In-room safe
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Multiple Beds, Non Smoking (Lodge)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking (Lodge)

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
In-room safe
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Lodge)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking (Lodge)

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Single Bed, Non Smoking

8.2 out of 10
Very good
(14 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
In-room safe
Daily housekeeping
  • 767 sq ft
  • Sleeps 1
  • 1 Single Bed

Deluxe Room, 2 Single Beds, Non Smoking (Lodge)

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
In-room safe
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(8 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
In-room safe
Daily housekeeping
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Single Bed, Non Smoking (Lodge)

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
In-room safe
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking, Sea View

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Single Beds, Non Smoking, Sea View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
In-room safe
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
In-room safe
Daily housekeeping
  • 215 sq ft
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 2 Single Beds, Non Smoking, Sea View

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
In-room safe
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Sea View

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking, Sea View

8.6 out of 10
Excellent
(11 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed, Non Smoking (Lodge)

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, Multiple Beds, Non Smoking, Sea View

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
In-room safe
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Standard Room, Multiple Beds, Non Smoking (Lodge)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking (Lodge)

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
In-room safe
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Deluxe Room, 1 Double Bed, Non Smoking, Sea View

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Double Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Suite, 1 Double Bed, Non Smoking

Highlights

Separate sitting area
Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
In-room safe
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
In-room safe
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
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About the area

Map
The Esplanade, Suffolk, Lowestoft, England, NR33 0QG

What's nearby

  • South Beach - 3 min walk - 0.2 miles
  • Hollywood Cinema - 4 min walk - 0.3 miles
  • The Marina Theatre - 16 min walk - 0.9 miles
  • Lowestoft Harbour - 5 min drive - 2.3 miles
  • Pleasurewood Hills - 7 min drive - 3.3 miles

Getting around

  • Lowestoft Station - 3 min drive
  • Norwich (NWI-Norwich Intl.) - 54 min drive

Restaurants

  • ‪Spring Tide - ‬6 min walk
  • ‪KFC - ‬1 min walk
  • ‪The Harbour Inn - ‬6 min walk
  • ‪Beau Thai - ‬8 min walk
  • ‪Desmonds Coffee Shop - ‬3 min walk

About this property

Best Western The Hatfield Hotel

Hotel near Norfolk Broads
A terrace, dry cleaning/laundry services and a bar are just a few of the amenities provided at Best Western The Hatfield Hotel. The on-site international cuisine restaurant, LT1 Fish and Chips & More, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
You'll also find perks such as:
  • Free self-parking
  • Full breakfast (surcharge), a banquet hall and a computer station
  • 1 meeting room, smoke-free property and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Best Western The Hatfield Hotel have perks, such as 24-hour room service, as well as amenities, such as free WiFi and safes.
More amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with digital channels
  • Coffee/tea makers, heating and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 10.95 for adults and GBP 6.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • LT1 Fish and Chips & More
  • The Terrace

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 10.95 for adults and from GBP 6.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Property is also known as

Hotel Hatfield LOWESTOFT
Hatfield LOWESTOFT
The Hatfield Hotel Lowestoft
Best Western The Hatfield Hotel Hotel
Best Western The Hatfield Hotel Lowestoft
Best Western The Hatfield Hotel Hotel Lowestoft

Frequently asked questions

Is Best Western The Hatfield Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western The Hatfield Hotel?

As of 13 Sept 2025, prices found for a 1-night stay for 2 adults at Best Western The Hatfield Hotel on 5 Oct 2025 start from £72.0, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western The Hatfield Hotel?

Self-parking is free at this property.

What time is check-in at Best Western The Hatfield Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western The Hatfield Hotel?

Checkout is at 11 AM.

Where is Best Western The Hatfield Hotel located?

Situated in Lowestoft, this hotel is within a 10-minute walk of South Beach and Hollywood Cinema. The Marina Theatre and Merchant House Gallery are also within 1 mile (2 km).

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Best Western The Hatfield Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 186 out of 457 reviews
Rating 8 - Good. 171 out of 457 reviews
Rating 6 - Okay. 67 out of 457 reviews
Rating 4 - Poor. 20 out of 457 reviews
Rating 2 - Terrible. 13 out of 457 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and comfotable staff veey helpfull.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice ambience around the bar and sea view terrace
Stayed 3 nights in Aug 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic breakfast and helpful staff
Stayed 1 night in Jul 2025

8/10 Good

ken

Liked: Cleanliness, staff & service, property conditions & facilities
Good value and convenient location. Decent breakfast and comfortable beds. Just a few minutes walk from train station.Had no issues whilst and and would stay again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly
Stayed 3 nights in Aug 2025

6/10 Okay

Graham Hinton

The hotel is in a wonderful location. The room was ok if dated and the bed wasn’t comfortable.
Stayed 3 nights in Jun 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Good sea view (hotel is right on the promenade), comfortable room, friendly staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bright rooms with en-suite. Beds are very comfortable and the linens are soft.
Stayed 1 night in May 2025

10/10 Excellent

Alan

Liked: Staff & service, amenities
Everything was satisfactory
Stayed 2 nights in Jun 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Mar 2025

6/10 Okay

Rossana

Liked: Staff & service
I’d booked a deluxe room overlooking the sea view was great but room was very below standard the bed was like sleeping on a rock and the pillows were awful the bathroom was not the standard of a deluxe the shower was so hard to turn on/off tv too close to wardrobe and no plugs near the bed! Altogether very disappointing far too much money for what we had!
Stayed 2 nights in Aug 2025

8/10 Good

Elaine

Liked: Cleanliness, staff & service
I liked the friendliness of the staff, the room was a nice size, but the bed was a bit old. I would have liked a few more food options on the menu The shower over the bath was unusable for me as the side was to tall and there was no handrail Even though there was a lift we still had to cope with to many stairs for myself and my husband The hot water was far to hot, care homes, schools and other public places sould be around 44%C
Stayed 2 nights in Aug 2025

8/10 Good

Stephen G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lowestoft Good Stay

Nice hotel, friendly staff, good food.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overnight stay

Spacious comfortable room. This room seems to have been decorated and updated since we last stayed. Very good breakfast. Friendly and helpful staff.
Stayed 1 night in Apr 2025

6/10 Okay

Jill

Liked: Staff & service
Disliked: Property conditions & facilities
The room was very tired but i know it is one of the rooms still to be renovated. However the main problem was that the mattress sloped downwards and i moved in my sleep and fell out of bed at 4 am! I hurt myself on the bedside cabinet as i fell and grazed my arm and badly bruised my shoulder. The mattress is unfit for use and needs replacing.
Stayed 1 night in Aug 2025

6/10 Okay

Fiona

Disliked: Property conditions & facilities
Decor is dated. Hotel reception service is good. Restaurant manager is lacking customer service skills and stood watching his staff run off their feet.
Stayed 2 nights in May 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location at a very reasonable price
Stayed 2 nights in Nov 2024

8/10 Good

glenn

Liked: Cleanliness, staff & service, amenities
the only thing that stuck in my mind was at night when people walked pass the room the floorboards made a nose and it woke me up .apart from that the hotel was clean/ tidy staff were great all round good job willl come back again thank you.
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet seafront hotel.

Lovely clean room, comfortable bed. Seafront location, with parking just opposite. If you have mobility issues, worth mentioning, as several steps up and down in the corridor, leading to the bedrooms .
Stayed 1 night in Mar 2025

6/10 Okay

Malcolm

Liked: Cleanliness

Tired

Very basic l, tired decor and threadbare carpet. Restaurant manager was reluctant to help his staff at a very busy breakfast. The dirty dishes left on the table until we left
Stayed 1 night in May 2025

8/10 Good

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Lowestoft parkrun, hotel is clean & everyone we spoke to was very friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy parking great location
Stayed 1 night in Jun 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 1 night in Apr 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely area, kind staff, nice room. Directly on the beach and walking/biking trail
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Still keeping its charm

I always like staying at the Hatfield. Its been 15 years ive been staying and i just think its a lovely cheerful place to stay. Staff are always friendly and helpful. Food is good and the service is quick. The rooms are comfortable and warm. It reminds me of how hotels used to be, its like going back in time, in a good way. Well done to all keeping the Hatfield charming and warm.
Stayed 1 night in Mar 2025