Great proximity to the convention center. Front desk staff is friendly and engaged. Accessibility for wheelchair only has king bed rooms and not double beds, which makes no sense. Room was very small to move my dad around in without great difficulty. Room was clean. Hotel overall was clean. I would stay there again WITHOUT my folks due to lack of space for wheelchair.
We picked this hotel because it's on the outskirts of Chicago but had easy highway access to get downtown quickly. Surrounding area has nice shopping too.
Front desk was always asking us how things were as we came and went.
Went to Illinois to attend a graduation ceremony on a Saturday and party on Sunday. Thought it would be fun to stay at a hotel/casino. A short drive to find places to eat, didn't utilize room service, lots space in the room , good size bathroom, felt a little closterphobic while sitting on the porcelain god, not very tall either. Disappointed there was no room safe, maybe the thinking is for u to keep ALL your cash on u when u go to the casino.
Stayed Friday till Monday. The area its in is not the greatest but still felt safe. Overall had a great time will do it again in two years.
Overall we had a nice stay. The pool and hot tub was a nice addition, it was very close to the highway for visiting downtown Chicago, and the front desk staff was very pleasant. I did feel like the room was a little small, the pool had so many chemicals in it and the toilet kept clogging. I also was disappointed in the breakfast, it was mediocre at best. I felt like it was a moderate value for what we got and how much it was.
The front desk clerk on the morning shift is rude but the rest of the staff were friendly. The hotel is just OK if you need some place to stay at the last minute to save money. I would stay here again.
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