We were in Chicago for a funeral. We normally stay by Midway Airport. This time, we did not want to stay that close to the airport and wanted to be closer to the south suburbs. This hotel was referred to us by a relative that lives close by. VERY PLEASED!!!!! We will be staying there from now on.
Had a great time, very nice pool, and hot tub. Staff was so nice, daughter left some pajama pants in room, called them and they had them at the desk and are shipping them to us. Would stay there again!!!
The booking for the room was easy and informative. The only glitch was a confirmed late check out on Sunday which was not honored. My conference wasn't over until 3:00 that day and my husband had to wait in the car with two dogs in the cold. The attendant on Sunday denied the 2:00 check out that was promised on Friday. Otherwise the stay was fine.
Excellent hotel, rate and ease of booking online. We let the manager know upon checkout that the room smelled like an ashtray, not in a obnoxious way, just really noticeable into the late night hours. The manager apologized and said that a VIP pass would come in the mail to make up for this. We thanked her and said we would come back again. Service was exceptional and overall a great deal.
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.