Title: Holiday Inn Express Hotel & Suites Chicago South Lansing by IHG Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=8534&destination=Lansing%2C+Illinois%2C+United+States+of+America&selected=1717374&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn Express Hotel & Suites Chicago South Lansing by IHG Travelers can recharge with a cup of coffee at the cozy lobby station after a workout, while exploring everything this convenient location offers. ## Photo gallery for Holiday Inn Express Hotel & Suites Chicago South Lansing by IHG ![Indoor pool - Holiday Inn Express Hotel & Suites Chicago South Lansing by IHG (Lansing)](https://images.trvl-media.com/lodging/2000000/1720000/1717400/1717374/89403685.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Holiday Inn Express Hotel & Suites Chicago South Lansing by IHG (Lansing)](https://images.trvl-media.com/lodging/2000000/1720000/1717400/1717374/c9810aeb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily buffet breakfast - Holiday Inn Express Hotel & Suites Chicago South Lansing by IHG (Lansing)](https://images.trvl-media.com/lodging/2000000/1720000/1717400/1717374/a24d4ce6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fitness facility - Holiday Inn Express Hotel & Suites Chicago South Lansing by IHG (Lansing)](https://images.trvl-media.com/lodging/2000000/1720000/1717400/1717374/eeb8a863.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, iron/ironing board, free cots/infant beds, rollaway beds - Holiday Inn Express Hotel & Suites Chicago South Lansing by IHG (Lansing)](https://images.trvl-media.com/lodging/2000000/1720000/1717400/1717374/65c7227d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Holiday Inn Express Hotel & Suites Chicago South Lansing welcomes guests with genuine hospitality. Visitors start their day with a hearty breakfast buffet, stay connected using the in-room WiFi, and have options to exercise at the gym or unwind by the indoor pool. ## Reviews 8.4 Very good ## Popular amenities - Pool - Parking included - Free Wi-Fi - Air-conditioning - Gym £90 includes taxes & fees 13 Apr - 14 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=1717374&PinnedHotelID=1717374&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=1717374&PinnedHotelID=1717374&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=1717374&PinnedHotelID=1717374&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=1717374&PinnedHotelID=1717374&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=1717374&PinnedHotelID=1717374&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=1717374&PinnedHotelID=1717374&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=1717374&PinnedHotelID=1717374&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=1717374&PinnedHotelID=1717374&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 12 of 12 rooms ### View all photos for Suite, 1 King Bed ![Desk, iron/ironing board, free cots/infant beds, rollaway beds](https://images.trvl-media.com/lodging/2000000/1720000/1717400/1717374/a9197370.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Room (Specialty) ![Desk, iron/ironing board, free cots/infant beds, rollaway beds](https://images.trvl-media.com/lodging/2000000/1720000/1717400/1717374/a9197370.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room (Specialty) - 1 bedroom - Sleeps 2 - 1 Single Bed ### View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub) ![Desk, iron/ironing board, free cots/infant beds, rollaway beds](https://images.trvl-media.com/lodging/2000000/1720000/1717400/1717374/3ba89d17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Accessible (Accessible Tub) - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 1 King Bed, Accessible (Accessible Tub) ![Desk, iron/ironing board, free cots/infant beds, rollaway beds](https://images.trvl-media.com/lodging/2000000/1720000/1717400/1717374/a9197370.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Accessible (Accessible Tub) 10.0 Exceptional 1 review - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Standard Room, 1 King Bed ![Desk, iron/ironing board, free cots/infant beds, rollaway beds](https://images.trvl-media.com/lodging/2000000/1720000/1717400/1717374/cacc04e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 8.8 Excellent 15 reviews - 1 bedroom - Sleeps 2 - 1 King Bed ### Standard Room - 1 bedroom - Sleeps 2 - 1 Single Bed ### View all photos for Standard Room, 2 Queen Beds (Extra Floor Space) ![Desk, iron/ironing board, free cots/infant beds, rollaway beds](https://images.trvl-media.com/lodging/2000000/1720000/1717400/1717374/3ba89d17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds (Extra Floor Space) 8.4 Very good 7 reviews - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 2 Queen Beds ![Desk, iron/ironing board, free cots/infant beds, rollaway beds](https://images.trvl-media.com/lodging/2000000/1720000/1717400/1717374/3ba89d17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 9.4 Exceptional 11 reviews - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub) ![Desk, iron/ironing board, free cots/infant beds, rollaway beds](https://images.trvl-media.com/lodging/2000000/1720000/1717400/1717374/b98ea3ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub) - 1 bedroom - Sleeps 6 - 2 Queen Beds ### View all photos for Suite, Multiple Beds ![Desk, iron/ironing board, free cots/infant beds, rollaway beds](https://images.trvl-media.com/lodging/2000000/1720000/1717400/1717374/b98ea3ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Multiple Beds - 1 bedroom - Sleeps 6 - 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications) ![Desk, iron/ironing board, free cots/infant beds, rollaway beds](https://images.trvl-media.com/lodging/2000000/1720000/1717400/1717374/cacc04e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible Bathtub (Communications) - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower) ![Desk, iron/ironing board, free cots/infant beds, rollaway beds](https://images.trvl-media.com/lodging/2000000/1720000/1717400/1717374/3ba89d17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower) 8.0 Very good 1 review - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/20000/17700/17618/0e1ccba8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Chicago/Oak Lawn Oak Lawn - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.4 Very good 1,248 reviews £98 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Chicago-Hotels-Hilton-ChicagoOak-Lawn.h17618.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=178248&destination=Chicago (and vicinity)&destType=MARKET&latLong=41.88078,-87.62813&searchId=c882e844-ece2-494f-a313-23619cb152ad&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/2000000/1210000/1202800/1202786/14f25c23.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Chicago/Midway Airport Bedford Park - 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Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 9.0 Wonderful 1,002 reviews £95 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Chicago-Hotels-Chicago-Marriott-Suites-Downers-Grove.h17372.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=178248&destination=Chicago (and vicinity)&destType=MARKET&latLong=41.88078,-87.62813&searchId=c882e844-ece2-494f-a313-23619cb152ad&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChicago-Hotels-Holiday-Inn-Express-Hotel-Suites-Chicago-South-Lansing.h1717374.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChicago-Hotels-Holiday-Inn-Express-Hotel-Suites-Chicago-South-Lansing.h1717374.Hotel-Information) ## About the area Lansing is home to Holiday Inn Express Hotel & Suites Chicago South Lansing by IHG. The area's natural beauty can be seen at Hammond Sportsplex & Community Center and Lake Michigan. Purdue University Northwest and Hard Rock Casino Northern Indiana are two other places to visit that come recommended. [Visit our Lansing travel guide](https://www.expedia.co.uk/Lansing.dx8534) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.58229%2C-87.56108&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=iLgoq4HzEUY9iqy4xmML1QZm3bk=) 2323 172nd St, Lansing, IL, 60438 ### What's nearby - ![BGGWKA INDIANA - Sand along the shore of Lake Michigan in Indiana Dunes National Lakeshore.](https://images.trvl-media.com/place/6091455/1c624b87-83c9-41b1-ae15-ba4c82962884.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Indiana Dunes National Park 23 min drive \- 21.3 miles - Lansing Square Shopping Center 11 min walk \- 0.6 miles - Lan-Oak Park 14 min walk \- 0.8 miles - River Oaks Center 3 min drive \- 1.1 miles - Hard Rock Casino Northern Indiana 11 min drive \- 9.5 miles ### Getting around - Hazel Crest Station 9 min drive - Chicago Midway Airport (MDW) 54 min drive ### Restaurants - Chick-fil-a 14 min walk - McDonald's 19 min walk - Starbucks 2 min drive - Culver's 8 min walk - Popeyes Louisiana Kitchen 2 min drive ## About this property ### Holiday Inn Express Hotel & Suites Chicago South Lansing by IHG Hotel near Purdue University Northwest Located close to Hammond Sportsplex & Community Center, Holiday Inn Express Hotel & Suites Chicago South Lansing by IHG provides a free breakfast buffet, dry cleaning/laundry services and a 24-hour gym. In addition to a business centre, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An indoor pool - Free self-parking - Express check-out, luggage storage and smoke-free property - Coffee/tea in reception, a lift and a banquet hall - Guest reviews give good marks for the helpful staff Room features All 80 rooms offer comforts such as air conditioning, as well as thoughtful touches such as free WiFi and desk chairs. More amenities include: - Rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with free toiletries and hairdryers - 40-inch LCD TVs with premium channels - Fridges, microwaves and coffee/tea makers ## Similar properties ![Pillow-top beds, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/130000/120600/120553/3444e601.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sonesta Simply Suites Lansing Lansing - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 6.6 1,002 reviews £75 includes taxes & fees 9 Apr - 10 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=120553&PinnedHotelID=120553&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/130000/120700/120653/de948d91.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Suites near I-80 and I-94 Lansing - Pool - Breakfast included - Parking included - 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Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 6:00 AM to 9:30 AM - Coffee and tea in common areas ### Things to do - 24-hour gym - Indoor pool ### Family friendly - In-room cot - In-room microwave - In-room refrigerator - Indoor pool - Laundry facilities - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - Business centre - Meeting room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking ### More - 4 floors - At least 10% of profits reinvested in community and sustainability - Banquet hall - No plastic drinking straws - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Free cot - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - 40-inch LCD TV with premium satellite channels ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Free local calls - Free weekday newspapers - Iron/ironing board - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 21 ### Check-out Check-out before 11:00 AM Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 10.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 100 per stay We have included all charges provided to us by the property. ### Optional extras - Rollaway bed fee: USD 10.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 10 AM to 10 PM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Holiday Inn Express Chicago South Lansing Holiday Inn Express Hotel Chicago South Lansing Holiday Inn Express Hotel And Suites Chicago South Lansing Holiday Inn Express Lansing Lansing Holiday Inn Lansing Holiday Inn Holiday Inn Express Lansing Holiday Inn Express Hotel Suites Chicago South Lansing Holiday Inn Express Hotel Suites Chicago South Lansing Holiday Inn Express Hotel Suites Chicago South Lansing by IHG ## Frequently asked questions ### Does Holiday Inn Express Hotel & Suites Chicago South Lansing by IHG have a pool? ### How much does it cost to stay at Holiday Inn Express Hotel & Suites Chicago South Lansing by IHG? ### Is Holiday Inn Express Hotel & Suites Chicago South Lansing by IHG pet-friendly? ### How much is parking at Holiday Inn Express Hotel & Suites Chicago South Lansing by IHG? ### What time is check-in at Holiday Inn Express Hotel & Suites Chicago South Lansing by IHG? ### What time is check-out at Holiday Inn Express Hotel & Suites Chicago South Lansing by IHG? ### Where is Holiday Inn Express Hotel & Suites Chicago South Lansing by IHG located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Holiday Inn Express Hotel & Suites Chicago South Lansing by IHG Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.8 Location ### 8.8 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 213 8 - Good 129 6 - Okay 34 4 - Poor 18 2 - Terrible 28 ## Reviews Verified ### 10/10 Excellent #### Felicia 26 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Great location, nice rooms, and freindly staff ##### Felicia Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Katie 8 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All the staff that worked with us were extremely friendly! They were very welcoming and helpful with all requests. Everything was clean and the area felt safe. Breakfast was one of the best I’ve seen for options to choose from. Definitely would stay here again. ##### Katie Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Diamarla 4 May 2025 Liked: Staff & service, amenities, property conditions & facilities It was really clean and the staff was very helpful ##### Diamarla Stayed 2 nights in May 2025 Verified ### 10/10 Excellent #### Consuella 30 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Golden Girls weekend Our room was amazing! Customer service was on point! Breakfast was very good! Our beds were super comfy! We even had a black light and it passed with flying colors! I would definitely always be a Hilton customer! ##### Consuella Stayed 2 nights in Aug 2025 Verified ### 8/10 Good #### Shante 3 Jan 2025 Liked: Amenities, property conditions & facilities The hotel was nice and clean ##### Shante Stayed 3 nights in Dec 2024 Verified ### 10/10 Excellent #### Eric 5 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good freindly staff and clean facility. Pool was in good shape. ##### Eric Stayed 2 nights in May 2025 Verified ### 8/10 Good #### Alan 18 Sept 2025 Liked: Cleanliness, staff & service, amenities The staff was great and friendly. The only problem I had was that ants came out in the middle of the night and were all over empty soft drink cans and on the stand by the bed. And these were zombie ants; it took several attempts to kill them. ##### Alan Stayed 2 nights in Sep 2025 Verified ### 10/10 Excellent #### Ronnie 22 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very nice, room was cleanand fresh. ##### Ronnie Stayed 3 nights in Oct 2024 Verified ### 8/10 Good #### Keri 13 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice area to gather with friends/family. Pool nice but a little small. ##### Keri Stayed 1 night in Apr 2025 Verified ### 10/10 Excellent #### Sakiya 30 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Night and morning staff at the front desk were great! Breakfast staff and the selection was great! The turkey sausage was a plus! Will stay here often! ##### Sakiya Stayed 1 night in Nov 2024 Verified ### 8/10 Good #### Aminita 4 May 2025 Liked: Staff & service, property conditions & facilities, room comfort #### Couple's night out This was a two night stay... Beds were very comfortable. Clean sheets and towels every day, so that was nice. ##### Aminita Stayed 2 nights in May 2025 Verified ### 8/10 Good #### Julie 21 Aug 2023 Liked: Amenities Nice clean hotel. Very nice staff and good breakfast. Area was ok, not great, but hotel was nice ##### Julie Stayed 2 nights in Aug 2023 Verified ### 10/10 Excellent #### Kimberly 25 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great service and friendly. Rooms were clean. ##### Kimberly Stayed 1 night in Jan 2025 Verified ### 10/10 Excellent #### James 4 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good location, shopping plazas, restaurants plentiful and convenient. Pleasant stay. Thank you all staff. ##### James Stayed 4 nights in Nov 2023 Verified ### 10/10 Excellent #### Deb 15 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great bed, very clean! Shower was hot and the coffee was good. Would re-book. ##### Deb Stayed 1 night in Sep 2024 Verified ### 10/10 Excellent #### Verified traveller 12 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We like to come here when we go to concerts in Chicago. Clean, decent value, good breakfast buffet. ##### Verified traveller Stayed 1 night in Sep 2023 Verified ### 8/10 Good #### Nanette 20 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent customer service. Very clean and orderly. Easy to transportation and shopping. ##### Nanette Stayed 2 nights in Jan 2025 Verified ### 10/10 Excellent #### Jamie 30 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Awesome It was a very nice place.The pool Was warm and the kids had a great time.Clean rooms ##### Jamie Stayed 1 night in Jul 2024 Verified ### 6/10 Okay #### Monaé 29 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Shortage on towels/food love the upgrades The service was a little backed up so I did have to wait a while, but the front desk went out of the way to ensure I was able to check-in early which was great because I came in from out of state. The room was spacious and clean. The only issue we had with the room was a shortage on towels and I don't quite understand why that is even a thing, especially in the summertime! The breakfasts options were decent but the stock was low, no milk for cereal. The only fruit was red apples... ##### Monaé Stayed 1 night in Jun 2025 Verified ### 8/10 Good #### Regina 24 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everyone was super nice! The folks doing the housekeeping were top notch!! And the lady who did the breakfast took good care of me!!! My only issue was a fellow visitor who decided to smoke in a non-smoking facility and it got into my room. The lady at the front desk during the shift left me hanging and never responded about the fan she was suppose to find for me. However, the next day the people at the front desk were really nice and apologized for the lack of communication. Overall, I would stay here again! ##### Regina Stayed 6 nights in Apr 2025 Verified ### 10/10 Excellent #### shorlone 17 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities It was clean ##### shorlone Stayed 1 night in Sep 2023 Verified ### 8/10 Good #### Carrie 25 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed here for 1 night in July. Room was clean and comfortable, and breakfast was good. Only complaint was that the pool was dirty - turned out the filter had been turned off for a couple days. Manager apologized profusely but we were really looking forward to a dip after being on the road for 8 hours. :( That said, we'd stay here again. ##### Carrie Stayed 1 night in Jul 2023 Verified ### 10/10 Excellent #### Raymond 30 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities When I checked in, the staff was friendly, supportive, and funny. They were having a little issue with their printer. Kinda reminded me of the Movie “ Office Space” when the printer was taken for a ride! Don’t want to spoil the scene if you’ve never seen the movie. It was a classic! LOL!!! Anyway, it was a Great Stay! ##### Raymond Stayed 2 nights in Mar 2024 Verified ### 8/10 Good #### Michelle 30 Aug 2023 Liked: Cleanliness, staff & service Disliked: Amenities Property is not the one pictured on Travelocity. Rooms and hallways extremely hot. You have to stay moving in room for air to work. Breakfast is only served to 9:30am which is not late enough for families with children. Can’t access the very small pool without assistance from the front desk and our room keys did not work after returning from activities when staying two nights. Beds were great but tub needs replaced. Also phone did not work in first room and no phone in room were we stayed two nights. ##### Michelle Stayed 2 nights in Aug 2023 Verified ### 2/10 Terrible #### Verified traveller 8 Jul 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort I was there for business the weeks of June 23 - July 3\. During my stay I had an accident, where I fell out of the shower. When I went to the front desk to report it and file a claim with the company I was told that the showers were "cleaned using just water, so it should not have been slippery. I slipped and fell out of the shower pretty much as soon as I stepped into it. And the very IDEA that you do not use a cleanser is incredibly disgusting. After my incident, the older women at the front desk would not even speak to me when I asked a question. When my room was serviced there was always something missing...no refill on the coffee, or no cups etc. I have never had an issue with the Holiday Inn Express Hotels in all the time that I have been a guest so this was especially disappointing, considering the circumstance and the treatment following. The one good thing that I do want to make sure that I add, the younger female front desk employee was very lovely. There were a few other issues I had, when having meals delivered a driver told me that he was not permitted to bring my food upstairs (he was the only one told that) I had deliveries on a daily basis. My keys did not always work to open my door, I had to go back down more than once to get it corrected. ##### Verified traveller Stayed 10 nights in Jun 2024 ---