The stay in the hotel was excellent and great value for money. The check in process couldn't have been simpler. I turned up using the free shuttle from Pudong Airport, handed over my Passport and with in minutes I had a key to my room and was on my way there.
The only complaint I have was the smell of smoke in the hotel, I don't know specifically if my room was a non-smoking room or not but there was faint smoke smell around the place. Otherwise it was a positive experience in the hotel and the staff were all very friendly.
I used the Hotel car twice on this visit and it was all very well organised. I was travelling alone and they collected me from the train station and were there waiting for me with an umbrella as it was raining very hard . I felt very safe. After a very tiring business trip in China I finished at the Shangri la and they made me feel very welcome on arrival and even checked me in in my room rather than at the front desk. It was faultless. I always stay at the Shangri la when possible when staying in China.
Cannot get better than this..Lovely staff, decent breakfast-attached to building is a Familay Mart..shops around....across is a super market. 20mts walk to exhibition center..Hotel provides free drop in the morning..
We had a chance to rest, eat well and get organized before leaving China for Canada.
This hotel had all the amenities, and it was clean and well organized. We did have trouble printing our boarding pass at the business office.
This was my first trip to China. The hotel exceeded all my expectations at the price I paid. I was treated as a VIP and I am not. The room staff are outstanding and the concierge was very helpful. I will make the Purple Mountain hotel my first choice the next time I visit.
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