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Grand Hyatt Shanghai

Overview of Grand Hyatt Shanghai

Photo gallery

Guest reviews

4.4/5 Excellent
870 reviews
Guests rated this property 4.6/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air conditioning

Map

What's nearby

Popular LocationShanghai World Financial Center3 min walk
Popular LocationJin Mao Tower5 min walk
Popular LocationOriental Pearl Tower9 min walk
AirportShanghai (SHA-Hongqiao Intl.)32 min drive

Choose dates to view prices

  • Club Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 431 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    Show details
  • Room, 1 Queen Bed

    4.7/5 guest room rating

    Room amenities

    • 431 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    Show details
  • Room, 2 Single Beds

    4.6/5 guest room rating

    Room amenities

    • 431 sq ft
    • City view
    • Sleeps 3
    • 2 Single Beds
    Show details
  • Room, 1 King Bed, River View

    4.1/5 guest room rating

    Room amenities

    • 431 sq ft
    • River view
    • Sleeps 3
    • 1 King Bed
    Show details
  • Room, 2 Single Beds, River View

    4.2/5 guest room rating

    Room amenities

    • 431 sq ft
    • River view
    • Sleeps 3
    • 2 Single Beds
    Show details
  • Club Room, 2 Single Beds

    Room amenities

    • 431 sq ft
    • City view
    • Sleeps 3
    • 2 Single Beds
    Show details
  • Grand Suite, 1 King Bed

    Room amenities

    • 700 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    Show details
  • Room, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 431 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    Show details
  • Club Room, 1 King Bed, River View

    4.5/5 guest room rating

    Room amenities

    • 431 sq ft
    • River view
    • Sleeps 3
    • 1 King Bed
    Show details
  • Club Room, 1 Queen Bed, River View

    Room amenities

    • 431 sq ft
    • River view
    • Sleeps 2
    • 1 Queen Bed
    Show details
  • Room, 1 Queen Bed, River View

    5/5 guest room rating

    Room amenities

    • 431 sq ft
    • River view
    • Sleeps 2
    • 1 Queen Bed
    Show details
  • Deluxe Room, 1 King Bed, River View

    Room amenities

    • 484 sq ft
    • River view
    • Sleeps 3
    • 1 King Bed
    Show details
  • Club Room, 1 King Bed, River View (Deluxe)

    Room amenities

    • 484 sq ft
    • River view
    • Sleeps 3
    • 1 King Bed
    Show details
  • Club Room, 1 Queen Bed

    5/5 guest room rating

    Room amenities

    • 431 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    Show details
  • Club Room, 1 King Bed (Deluxe)

    Room amenities

    • 431 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    Show details
  • Suite (Diplomat)

    5/5 guest room rating

    Room amenities

    • 700 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    Show details
  • Grand, Deluxe Room, 1 King Bed

    Room amenities

    • 431 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    Show details
  • Grand Suite, 1 King Bed, View

    Room amenities

    • 700 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    Show details

About this area

Shanghai

Located in Pudong neighbourhood, Grand Hyatt Shanghai is connected to a shopping centre. The area's natural beauty can be seen at The Bund and Yu Garden, while Shanghai Science and Technology Museum and Former French Concession are cultural highlights. Shanghai Disneyland© and Shanghai Ocean Aquarium are also worth visiting.

Visit our Shanghai travel guide
Map
Popular Location

What's nearby

  • Shanghai World Financial Center - 3 min walk
  • Jin Mao Tower - 5 min walk
  • Shanghai Tower - 7 min walk
  • Oriental Pearl Tower - 9 min walk
  • Shanghai International Convention Centre - 17 min walk

Getting around

  • Shanghai Railway Station - 8 min drive
  • Lujiazui Station - 8 min walk
  • Shanghai (SHA-Hongqiao Intl.) - 32 min drive

Restaurants

  • Canton — 1 min walk
  • Club Jin Mao — 1 min walk

About this property

Grand Hyatt Shanghai

Luxury hotel connected to the convention centre in Pudong, walk to Shanghai Tower
Along with 6 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 548 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Free wired Internet and minibars are standard, as are TVs with cable channels.
Grand Hyatt Shanghai offers 548 forms of accommodation with minibars and a safe. Beds feature premium bedding. Premium cable televisions are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and hairdryers.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
Oasis Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
24-hour return airport shuttle (surcharge)
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 262.2 per person
6 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

Fitness centre
Full-service spa
Indoor pool
Sauna
Shopping
Hot tub
Steam room

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Free cots/infant beds
Indoor pool
In-room childcare (surcharge)
Laundry facilities
Rollaway/extra beds (surcharge)
Snack bar/deli

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English

Business services

Business centre
Meeting rooms
Conference space (30139 square feet)

Spa

Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms
Reflexology

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Linens
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Deep-soaking bathtub
Hairdryer
Separate bathtub and shower

Entertainment

TV channels
Premium channels
TV

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Desk
Free newspapers
In-room massage
Iron/ironing board (on request)
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in between 2:00 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to get details
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 408 per night.
Free cots (infant beds)

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 262.2 per person (approximately)
  • Airport shuttle fee: CNY 650 per vehicle (roundtrip)
  • Rollaway bed fee: CNY 408 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • For traveller safety, social distancing measures are in place and staff at the property wear personal protective equipment.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Grand Hyatt Shanghai Hotel
Grand Hyatt Shanghai
Shanghai Hyatt
Shanghai Grand Hyatt
Hyatt Shanghai
Grand Hyatt Shanghai Hotel Shanghai
Grand Hyatt Shanghai Hotel
Grand Hyatt Shanghai Shanghai
Grand Hyatt Shanghai Hotel Shanghai

Guest reviews

4.4
Excellent
5 - Excellent
543
4 - Good
225
3 - Okay
60
2 - Mediocre
30
1 - Poor
12
4.6
Cleanliness
4.3
Service and Staff
4.2
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Everything was excellent- highly recommended.

Stayed 4 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, room comfort

Good location.

I have stayed here many times. Can notice the hotel's age from some details. Location is good, that's the main reason I stay here. Can hear noice from outside and from the neighboring room. Suggest hotel improve it. There is a strange sound in the night. Pretty lound. Happened 3 times in the night and woke me up. The hotel staff explain to me it's due to the outside wall structure. Not sure, but my sleep was interrupted by the sound.

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Professional and friendly staff. Convenience to transport.

Stayed 3 nights in Jan 2020

1/5

  • Disliked: Staff & service, amenities, property conditions & facilities

The air was shut down for the entire stay, making the room very stuffy. They maintenance person told us we could have a different room, but they were all the same. The service in the drink and dessert venue was bad, the staff seemed under trained.

Stayed 2 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel! Great views!

Amazing hotel! But they should be more ok too of the staff’s personal hygiene. Unfortunately some of them smelled pretty strong and that kills the experience!

Stayed 1 night in Oct 2019