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Mandarin Oriental Pudong, Shanghai

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Luxury
VIP Access
5.0 star property
9.6

Exceptional

Elegance by the serene river

Along the serene Huangpu River, this hotel boasts elegant Chinese decor and breathtaking views. Enjoy luxurious amenities including a tranquil spa, a quiet pool, and a breakfast with an outstanding variety of fresh food.

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
The current price is £174
includes taxes & fees
7 Jun - 8 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Children aged 12 and younger eat free breakfast

Rollaway/extra beds are available for CNY 443.1 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 274 per person
  • Airport shuttle fee: CNY 1000 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: CNY 443.1 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Mandarin Oriental Pudong, Shanghai have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Mandarin Oriental Pudong, Shanghai?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Mandarin Oriental Pudong, Shanghai on 7 Jun 2026 start from £174, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mandarin Oriental Pudong, Shanghai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mandarin Oriental Pudong, Shanghai?

Self-parking is free at this property.

What time is check-in at Mandarin Oriental Pudong, Shanghai?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Mandarin Oriental Pudong, Shanghai?

Checkout is at noon.

Does Mandarin Oriental Pudong, Shanghai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 1000 per vehicle applies.

Where is Mandarin Oriental Pudong, Shanghai located?

Located in Downtown Shanghai, this luxury hotel is within 1 mi (2 km) of Oriental Pearl Tower, The Bund and Shanghai Tower. Nanjing Road Shopping District and Yu Garden are also within 3 mi (5 km). South Pudong Road Station is 8 minutes by foot and Dongchang Road Station is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

8.4

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 641 out of 781 reviews
Rating 8 - Good. 98 out of 781 reviews
Rating 6 - Okay. 28 out of 781 reviews
Rating 4 - Poor. 8 out of 781 reviews
Rating 2 - Terrible. 6 out of 781 reviews

Reviews

Verified

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay at an amazing hotel, wity top notched service in a nice and quiet part of Pudong over looking the Bund.
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

LAI FONG ASTER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and service is super , the food is prefect , only issue to be the transportation , it takes time to walk from subway station to the hotel , of course the suttle mini van is a good help . Overall we do enjoy so much , we are planning the next trip to live again . Thanks a million .
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities
Friendly staff, nice room, clean
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service. Clean room. Amazing amenities.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Magnus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a more quaint part of the Pudong area - a respite from the hustle and bustle. Our concierge Owen did a great job helping us out with restaurant tips. Hotel condition is very good. Highly recommended!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and neat, with friendly staff always greeting us. The front desk staff was very friendly and helpful. We forgot a gold and diamond ring in the room, and the hotel staff helped us find the ring and sent back to us within the same day.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Thun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, kid friendly, superb breakfast
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, amenities
Courteous staff! Great Rooms!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Its the mandarin oriental what more can I say a 5 star luxury hotel the staff is exceptional transportation provided to the subway station with easy access to shopping and the bund hotel restaurants are great
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Room is spotless and staff is courteous.
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

Pik

Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms, spectacular views, excellent service, breakfast buffet on a next level!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
Walking to the reception desk everyone was smiling and pleasant. Speaking English and offering to help with the luggage and quick check in. Hotel is clean, with spacious rooms and calming decorations. A variety of breakfast options that are not only delicious but also nicely presented. Spa massage was great!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Nisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most importantly kudos to the staff who went above and beyond to make my stay comfortable
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
I was very impressed with the timely response of staff who assisted with arranging a wonderful half day tour of Old Shanghai and the French Concession. The hotel room was spacious and very clean. Check in was also very smooth and David was very helpful in assisting with joining Fans of M.O. and readily assisted with explaining the many facilities at the hotel. I definitely enjoyed the high quality swimming pool and the spa treatment was another exceptional experience.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved this hotel. The facilities, the food, the spa, and the hotel staff in particular are really wonderful. We wouldn’t hesitate to come back.
Stayed 10 nights in Oct 2025
Verified

10/10 Excellent

Vidal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff, beautiful and very updated rooms. 100% reccomended, such a pleasent stay, I will stay here many times, luxury
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Sakurako

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the nice service and the clean room.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Yiming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a pleasant stay in Mandarin Oriental. Reception is very nice and upgraded my room to corner River view from River view room. Staff also offer help all the time
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
The staff were extraordinary. From every greeting, gesture, and conversation, it was done with such precise care and warmth. The hotel was absolutely beautiful down to the details.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Xiuchun

Liked: Cleanliness, staff & service, amenities
Stayed six nights in a Twin Star Suite and got a corner room with a fantastic view of the river and city. The staff were extremely helpful and friendly. Breakfast was excellent, with a wide range of options—from fresh pastries to a build-your-own congee station. We also received two complimentary laundry items per day, which was very convenient. Overall, it was a great stay, and I would highly recommend it to both first-time visitors and seasoned travelers.
View from our room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs, delicious breakfast, well maintained property
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! 5 stars only! Polite staff, great breakfast, clean, spacious rooms and beautiful location.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Marcus

Liked: Cleanliness, amenities, property conditions & facilities
Perfect. Staff incredibly friendly and helpful.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel,clean, luxurious,very friendly staff
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was suggested as an alternative to the other five stars in the area and I’m really glad we tried it out. Incredible views, and rooms that were better than many big name hotels.
Stayed 5 nights in Aug 2025