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Shanghai Marriott Hotel City Centre

Photo gallery for Shanghai Marriott Hotel City Centre

Featured image
Indoor pool
Down duvets, minibar, in-room safe, desk
Down duvets, minibar, in-room safe, desk
42-inch flat-screen TV with satellite channels, iPod docking station

Overview of Shanghai Marriott Hotel City Centre

Shanghai Marriott Hotel City Centre

5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
555 Middle Xizang Road, (Close to Nanjing), Huangpu District, Shanghai, Shanghai, 200003

Explore the area

  • Popular LocationNanjing Road Shopping District4 min walk
  • Popular LocationPeople's Square11 min walk
  • Popular LocationYuyuan Bazaar19 min walk
  • AirportShanghai (SHA-Hongqiao Intl.)14 min drive

Choose dates to view prices

About this area

Shanghai

Located in Downtown Shanghai neighbourhood, Shanghai Marriott Hotel City Centre is connected to a shopping centre. People's Square is a notable landmark, and travellers looking to shop may want to visit Nanjing Road Shopping District and The Bund. Yu Garden and Madame Tussauds Wax Museum are also worth visiting. Guests love the hotel's convenience for public transportation: People's Square Station is 5 minutes on foot and Dashijie Station is 13 minutes.

What's nearby

  • Nanjing Road Shopping District - 4 min walk
  • Shanghai Landmark Department Store - 8 min walk
  • Yong'an Department Store - 9 min walk
  • People's Square - 11 min walk
  • Yuyuan Bazaar - 19 min walk

Getting around

  • Shanghai Railway Station - 5 min drive
  • People's Square Station - 5 min walk
  • Hongqiao International Airport (SHA) - 14 min drive

Restaurants

  • Shanghai City Bistro — 1 min walk
  • Northwest Cuisine Restaurant - 3 min walk
  • Dafuhao Holiday Hotel - 4 min walk
  • New World Hotel - 5 min walk
  • Jia Jia Tang Bao - 5 min walk

About this property

Shanghai Marriott Hotel City Centre

Luxury hotel connected to a shopping centre in Shanghai with full-service spa
A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. All 720 soundproofed rooms provide free WiFi, free wired Internet and iPod docks. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Shanghai Marriott Hotel City Centre offers 720 forms of air-conditioned accommodation with iPod docking stations and minibars. Beds feature down comforters. 42-inch Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CNY 80 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–10:30 AM: CNY 248 per person
  • 1 restaurant
  • 1 bar/lounge
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Conference space (24455 square feet)
  • Meeting rooms 6

Spa

  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Children's slippers
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The property will be renovating from 20 December 2021 to 4 January 2022 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for CNY 300.0 per stay.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: CNY 248 per person (approximately)
  • Self-parking fee: CNY 80 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CNY 300.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Marriott Hotel City Centre
Marriott Hotel Shanghai City Centre
Shanghai Marriott City Centre
Shanghai Marriott Hotel City Centre
Marriott City Centre
Shanghai Marriott City Centre
Shanghai Marriott Hotel City Centre Hotel
Shanghai Marriott Hotel City Centre Shanghai
Shanghai Marriott Hotel City Centre Hotel Shanghai

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 611 out of 999 reviews
5 - Excellent 61%
Rating 4 - Good. 282 out of 999 reviews
4 - Good 28%
Rating 3 - Okay. 52 out of 999 reviews
3 - Okay 5%
Rating 2 - Poor. 31 out of 999 reviews
2 - Poor 3%
Rating 1 - Terrible. 23 out of 999 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank You
Thanks to Sunny Hong for a warm, helpful welcome at check-in.
Stayed 1 night in Mar 2021

2/5 Poor

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Dinner buffet was extremely disappointing, Hot Food was Ice Cold. At morning breakfast I was approached by a manager and told I had to pay for my wife's breakfast despite the booking clearly stating that breakfast for two was included with the room. This is the second time recently this has occurred. At this point I have to wonder if this is just a coincidence. This will be the last time I stay here and will forward my experience to Expedia and more importantly to my companies corporate travel department.
Stayed 2 nights in Dec 2020

3/5 Okay

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I generally stay here when I go to downtown Shanghai. I enjoy the amenities, location and the service. I do understand that during this time, the circumstances are slightly different because everyone is concerned about COVID-19. However, modifications SHOULD NOT come at the sake of decent service. We were not told that the central AC would be off and they ran out of fans to cool us off in the rooms with no open windows. They delivered breakfast to us since the buffet was closed. For 2 people, they put everything together with no plates, cutlery or even sugar for the coffee. When I called to say that the bacon was missing, they returned with bacon slices stuffed in a coffee up. Usually a very good hotel... during this time, I wouldn’t suggest staying there until they correct the quality of service.
Stayed 1 night in Apr 2020

4/5 Good

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2019