The staff greeted us, helped us with our luggage, and was so accommodating that we knew we chose the best hotel for us. The staff was very efficient and courteous. It is close to many interesting places. We enjoyed the Japanese breakfasts. The room was clean and spacious. We highly recommend this hotel.
Sasaya was easy to find and is a beautiful old ryokan set in lush surrounds. We were personally greeted at the door, given tea and sweets while being checked in and were shown the facilities so we were familiar with where the baths were. Our room was 8 tatami mats with an extra annex, super quiet and very clean, with separate bathroom. But the best thing about this hotel were the baths - the outdoors rotemburo is just this side of heaven, especially on dusk, and it's private. The indoors baths are almost as nice. The waters in this onsen are milky-white and feel amazing. Both dinner and breakfast were great, and are included in the rate – almost more food than we could eat and lots of local vegetables and fish, prepared well. Two enthusiastic thumbs up to Sasaya.
Easy to find and we were made welcome by the staff. Room spacious clean and comfortable. Easy to get to the castle and to the station . We particularly recommend the City Art Museum about a ten minute walk away.
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.