Title: Tateshina Tokyu Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=9849642&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Tateshina Tokyu Hotel Mountain retreat where golfers play on pristine courses and travelers relax fireside with coffee - a perfect balance of activity and tranquility ## Photo gallery for Tateshina Tokyu Hotel ![Interior - Tateshina Tokyu Hotel (Chino)](https://images.trvl-media.com/lodging/10000000/9850000/9849700/9849642/a6c17549.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Café - Tateshina Tokyu Hotel (Chino)](https://images.trvl-media.com/lodging/10000000/9850000/9849700/9849642/62226b21.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Tateshina Tokyu Hotel (Chino)](https://images.trvl-media.com/lodging/10000000/9850000/9849700/9849642/16be0bfd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Tateshina Tokyu Hotel (Chino)](https://images.trvl-media.com/lodging/10000000/9850000/9849700/9849642/b490193d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Tateshina Tokyu Hotel (Chino)](https://images.trvl-media.com/lodging/10000000/9850000/9849700/9849642/5c164ff9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Tateshina Tokyu Hotel, nestled in the mountains, offers a golf course and clubhouse for active guests. Relax on the peaceful terrace or enjoy coffee in the cozy café. Book spa treatments or dine at two restaurants. Free WiFi and parking make exploring the area convenient. ## Reviews 8.4 Very good ## Popular amenities - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available £138 15 Feb - 16 Feb ## Room options ### Check availability for these dates Tonight [Feb 12 - Feb 13](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=9849642&PinnedHotelID=9849642&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=9849642&PinnedHotelID=9849642&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 13 - Feb 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=9849642&PinnedHotelID=9849642&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=9849642&PinnedHotelID=9849642&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=9849642&PinnedHotelID=9849642&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=9849642&PinnedHotelID=9849642&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=9849642&PinnedHotelID=9849642&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=9849642&PinnedHotelID=9849642&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for Superior Twin Room, Non Smoking ![Superior Twin Room, Non Smoking | In-room safe, desk, cots/infant beds, rollaway beds](https://images.trvl-media.com/lodging/10000000/9850000/9849700/9849642/cdfd71f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, Non Smoking ### Highlights Air conditioning TV Separate bedroom Bidet Private bathroom Shower/bath combination Hairdryer Electric kettle - 409 sq ft - 1 bedroom - Sleeps 4 - 2 Single Beds ### View all photos for Standard Twin Garden View Room, Non smoking ![Standard Twin Garden View Room, Non smoking | In-room safe, desk, cots/infant beds, rollaway beds](https://images.trvl-media.com/lodging/10000000/9850000/9849700/9849642/af486e7c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Garden View Room, Non smoking 8.8 Excellent 3 reviews ### Highlights Air conditioning TV Separate bedroom Bidet Private bathroom Shower/bath combination Hairdryer Electric kettle - Garden view - 344 sq ft - 1 bedroom - Sleeps 3 - 2 Double Beds and 1 Double Sofa Bed ### View all photos for Standard Duplex, Non Smoking ![Standard Duplex, Non Smoking | In-room safe, desk, cots/infant beds, rollaway beds](https://images.trvl-media.com/lodging/10000000/9850000/9849700/9849642/e1d45ed4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Duplex, Non Smoking ### Highlights Air conditioning TV 2 bedrooms Bidet Private bathroom Shower/bath combination Hairdryer Electric kettle - Garden view - 753 sq ft - 2 bedrooms - Sleeps 5 - 5 Single Beds ### View all photos for Standard Cottage, Non Smoking ![Standard Cottage, Non Smoking | In-room safe, desk, cots/infant beds, rollaway beds](https://images.trvl-media.com/lodging/10000000/9850000/9849700/9849642/459cb99e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Cottage, Non Smoking 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning TV 2 bedrooms Bidet Private bathroom Shower/bath combination Hairdryer - Garden view - 506 sq ft - 2 bedrooms - Sleeps 4 - 4 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMatsumoto-Hotels-Tateshina-Tokyu-Hotel.h9849642.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMatsumoto-Hotels-Tateshina-Tokyu-Hotel.h9849642.Hotel-Information) ## About the area Located in Chino, Tateshina Tokyu Hotel is near theme parks and near a boardwalk. The area's natural beauty can be seen at Lake Shirakaba and Lake Suwa. Tateshina Leisure Land and Barakura English Garden are also worth visiting. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with mountain climbing nearby. [Visit our Chino travel guide](https://www.expedia.co.uk/Chino.dx6138950) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.06827%2C138.25136&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nTu6vpcmDVjk0_pqynV8hpxhfq8=) 4026-2 Shikayama, Kitayama, Chino, Nagano-ken, 391-0301 ### What's nearby - ![Mishaka Pond located in Chino, Nagano-pref, Japan Reflection on the pond is quite gorgeous here. The famous Japanese painter, Kaii Higashiyama was inspired to draw a painting from this scenery, as he imagining a unicorn is living in this pond. Beautiful, fantasy-like place. Great spot for photographers.](https://images.trvl-media.com/place/6138950/79891032-4442-4883-83df-ee3d1c4bd245.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Yatsugatake-Chushinkogen Quasi-National Park 4 min walk \- 0.3 miles - Tateshina Lake 6 min drive \- 2.1 miles - Lake Shirakaba 18 min drive \- 5.0 miles - Kurumayamakogen Ski Area 19 min drive \- 5.5 miles - Yatsugatake Natural and Culture Park 27 min drive \- 9.2 miles ### Getting around - Suzurannosato Station 25 min drive ### Restaurants - 蓼科牛 Ittou 6 min drive - ノーススター NORTH STAR 18 min drive - tiny garden 蓼科 cafe 7 min drive - the switchback TATESHiNA farm and trails 8 min drive - Bon Accueil ボナキュー XIV蓼科 11 min drive ## About this property ### Tateshina Tokyu Hotel Upscale hotel near Lake Shirakaba Consider a stay at Tateshina Tokyu Hotel and take advantage of a golf course, a terrace and a coffee shop/cafe. Get out on the links at this hotel and enjoy amenities such as a golf clubhouse. Treat yourself to a body treatment, a facial or a massage at the on-site spa. Enjoy a meal at the two on-site restaurants. In addition to a garden and a library, guests can connect to free WiFi in public areas. You'll also enjoy perks such as: - Free self-parking - Cooked-to-order breakfast (surcharge), access to a nearby indoor pool and newspapers in the reception - A vending machine, barbecues and concierge services Room features All 78 rooms offer comforts such as air conditioning, as well as perks such as safes and free newspapers. More amenities include: - Children's slippers and cots/infant beds - Bathrooms with toilets with electronic bidets and shower/bath combinations - Electric kettles, daily housekeeping and desks ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/19000000/18270000/18263300/18263236/3b9fb9d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tateshina Grand Hotel Takinoyu Chino - Spa - Parking included - Free Wi-Fi - Restaurant 8.6 Excellent 273 reviews £100 18 Feb - 19 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=18263236&PinnedHotelID=18263236&HadPinnedHotel=true®ionId=-1&adults=2) ![Condo, 1 Bedroom | 1 bedroom, down duvets, free WiFi, bed sheets](https://images.trvl-media.com/lodging/102000000/101160000/101152800/101152716/35abaa0e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tokyu Vacations Tateshina Chino - Kitchen - Parking included - Free Wi-Fi - Air-conditioning 9.0 Wonderful 7 reviews £102 16 Feb - 17 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=101152716&PinnedHotelID=101152716&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/19000000/18580000/18577100/18577062/92ef4def.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tateshina Shinyu Onsen Chino - 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Free uncovered self parking on site - Limited on-site self parking ### Food and drink - Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: JPY 2,640 for adults and JPY 1,100 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe - Snack bar/deli ### Things to do - 18-hole golf course - Full-service spa - Golf carts - Golf clubhouse - Indoor pool (guest access) - Library - Sauna - Ski passes ### Family friendly - Access to nearby indoor pool - Cot (surcharge) - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - 24-hour front desk - Luggage storage - Newspapers in lobby - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Outdoors - Barbecue grill - Garden - In the mountains - Picnic area - Terrace ### Full-service spa - Facials - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) ### More - Banquet hall - Designated smoking areas - Fireplace in lobby ## Room amenities ### Bedroom - Bedsheets provided - Cot (surcharge) - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Children's slippers - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - TV ### Food and drink - Electric kettle ### More - Air conditioning - Desk - Free daily newspapers - Mobile key entry - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for JPY 8800.0 per night. Cots (infant beds) are available for JPY 1650.0 per night ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: from approximately JPY 2640 for adults and from JPY 1100 for children - Crib (infant bed) fee: JPY 1650.0 per night - Rollaway bed fee: JPY 8800.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Children under 12 years old are not allowed in the swimming pool without adult supervision Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Tateshina Tokyu Hotel Chino Tateshina Tokyu Hotel Tateshina Tokyu Chino Tateshina Tokyu Tateshina Tokyu Hotel Japan/Chino, Nagano Prefecture Tateshina Tokyu Hotel Hotel Tateshina Tokyu Hotel Chino Tateshina Tokyu Hotel Hotel Chino ## Frequently asked questions ### Is Tateshina Tokyu Hotel pet-friendly? ### How much does it cost to stay at Tateshina Tokyu Hotel? ### How much is parking at Tateshina Tokyu Hotel? ### What time is check-in at Tateshina Tokyu Hotel? ### What time is check-out at Tateshina Tokyu Hotel? ### Where is Tateshina Tokyu Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Tateshina Tokyu Hotel Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.6 Location ### 8.2 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 18 8 - Good 20 6 - Okay 3 4 - Poor 2 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### SAEKO 11 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's a very comfortable facility, although the hotel looks old. ##### SAEKO Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Yoshito 14 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Even though the facilities are not new, they are maintened nicely. Service/foods are excellent. ##### Yoshito Stayed 2 nights in Jul 2023 ### 8/10 Good #### HIROYUKI 8 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities ジュニアスイートはちょっと広すぎました。 ##### HIROYUKI Stayed 1 night in Sep 2025 ### 6/10 Okay #### Mari 5 Sept 2025 Disliked: Amenities, property conditions & facilities レストランは美味しかったが、部屋の設備が古いせいかいろいろ不都合があった。 ##### Mari Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Junko 16 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities とても良かったです。 今度は雪のない季節に行きたいです。 ##### Junko Stayed 1 night in Mar 2025 ### 8/10 Good #### Yuzuru 20 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities 雰囲気は良いです。 食事も同じレストランで和洋が選べました。 古さ…は否めません。 ##### Yuzuru Stayed 1 night in Jan 2025 ### 4/10 Poor #### ?? 6 Dec 2024 Disliked: Staff & service, amenities, property conditions & facilities 施設が古い。従業員の覇気がなく、どんよりしている。朝食もサービスも一昔前から変わっていない。バブル時代の名残を感じる。大浴場が外に行きづらいのではいれなかった。 ##### ?? Stayed 1 night in Nov 2024 ### 10/10 Excellent #### TOSHIICHI 26 Nov 2024 Liked: Cleanliness, staff & service, room comfort サービスは非常に良い。スタッフ全員が超一流。 満足度が非常に高い。 「鹿山の湯」の入口がわかりにくい。大きな看板があると良い。 クローゼットの扉の動きが悪い。開閉時に大きな音がする。 ##### TOSHIICHI Stayed 1 night in Nov 2024 ### 10/10 Excellent #### MASANOBU 10 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 露天風呂も快適だし、 サウナに水風呂もあり最高でした。 紅葉シーズンの始まりで、 散歩したり、くつろいだりするのにもピッタリです。蓼科ビーナスラインも近くて、 買い物や食事にも便利で大満足でした。 ##### MASANOBU Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Toshihiko 19 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 緑に溢れてて落ち着きます。 ##### Toshihiko Stayed 1 night in Sep 2024 ### 8/10 Good #### ?? 1 Jul 2024 ホテル棟から温泉場所まで遠く、雨降り 寒い時期は大変だなと思いました。 ##### ?? Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Toshihiko 30 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 建物は古いけどしっかり清潔に保たれてて好感が持てる。 ##### Toshihiko Stayed 1 night in Jun 2024 ### 10/10 Excellent #### junichi 25 Sept 2023 Liked: Cleanliness, amenities 素晴らしい環境と設備でした ベッドがものすごく硬かったので眠れませんでした。 ##### junichi Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Takashi 27 Jun 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 自然に囲まれ、とても静かに過ごせます。 今回は食事なしで利用させて頂きましたが、安心して宿泊が出来てとても良かったです。 また、伺わせて頂きたいと思います。 ##### Takashi Stayed 1 night in Jun 2022 ### 10/10 Excellent #### Mayumi 3 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 暖炉の薪の匂いに癒される 少し早く到着してしまったのですが、快く案内してくださいました。ロビーに入ると、まず、暖炉の薪の匂いがとても良くて大変癒されました。ロビーからの外の景色がまた、素晴らしく感動しました。部屋も清潔感があり、シンプルなのが気に入りました。窓からのロケーションも素晴らしかったです。 レストランのスタッフもマナーが良くて親切で、料理も美味しかったです。ぜひ、また泊まりたいと思いました。 ##### Mayumi Stayed 1 night in Nov 2021 ### 10/10 Excellent #### ERI 23 Oct 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 落ち着いた大人のクラシックリゾート 古いホテルですが清潔に保たれていて、むしろ落ち着いた佇まいが魅力になっている好きなタイプのクラシックホテルです。ラウンジの焚き火は、高原のホテルらしい心地よさ。ラウンジから気軽に出られる広い白樺の庭や池もリゾート気分を満喫できます。こちらの景色に面したお部屋でしたので、室内にいても高原の開放感が味わえました。窓も少し開くので鳥の声なども楽しめそう。 ホテルと別棟の温泉施設には露天風呂もあり、ちょっとした坂道ですが歩いてすぐのところなので利用してみました。バスもありますがわざわざバスを使う距離ではありませんでした。ただしホテル宿泊者以外も利用しているので、落ち着いたホテルの雰囲気とは少し違和感はありましたが、楽しみの選択肢は多彩なほうが嬉しい。室内温泉プールもありました。 レストランではコース料理を予約。事前にお伝えするほどではない軽い食物アレルギーがあるのですが、ひと言お伝えしたらその場で細やかに対応をしていただき、たとえ軽くても事前にお伝えすべきだったと反省。茸をさまざまにつかった季節感あるメニューを満喫。 朝食はhotels.comのお値段は現地支払いよりお得なので朝食付きプランにして正解でした。 売店もありますが、コンビニ的なお店ではなく閉まるのも早いので、お部屋に用意されているドリップコーヒーや紅茶を湯沸かし器で楽しむなら、ミネラルウォーターの購入を忘れずに。お部屋の冷蔵庫には何も入っていませんでした。 敷地続きにアスレチックや釣り堀や屋外BBQレストランなど東急リゾート蓼科の施設があるようですが、シーズンオフなのかとくに案内もなく結局まったく利用しませんでした。夏シーズンならこちらもチェックしてみたいと思いましたが、シーズンによっては落ち着いた雰囲気が少し違ってしまうかも…と思いました。 ![マグレカナールの黒胡椒風味　大根のキャラメリーゼと牛蒡の赤ワインソース](https://a.travel-assets.com/ugc/hotel-reviews/21FFD73B1472ADCDB449648AC27AE5A7B50186951634983905598.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![白樺の庭](https://a.travel-assets.com/ugc/hotel-reviews/AC149387B897200731CF7B231897C1D5D5AFE4721634983930301.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8B0D8AFA73419044FA2E2A82459664EED720B6F21634983922323.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![早朝の池](https://a.travel-assets.com/ugc/hotel-reviews/C39DDA7C3351E774DCF0163D2E255AAEAE0D7EAE1634983912965.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ERI Stayed 1 night in Oct 2021 ### 8/10 Good #### Verified traveller 3 Sept 2021 Liked: Staff & service, property conditions & facilities #### 快適滞在、Wifi接続に不満あり コロナ対策もしっかりしており、気持ちよく滞在できた。 （外界とはは隔離されているので） 緑が濃い季節で、周囲も気持ちよい。 部屋で不満はとてもトイレが狭いこと。 また、Wifiの接続が部屋では時々切れてしまい、フロントには言っておいた。今時、これはまずいだろう、と思う。 ##### Verified traveller Stayed 1 night in Aug 2021 ### 8/10 Good #### Verified traveller 16 Aug 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 開業40周年ということで、確かにとてもクラシックな雰囲気。 ホテル本館前の庭は、大きな池とその周囲を散策できる遊歩道がきれいで、紅葉の頃にまた訪れたいと思いました。（所々にベンチが設置されているところも良いと思います。） 設備の古さは否めず、部屋のトイレの壁面はカビが生えていたのは残念ですが、このコロナ禍でのホテル経営の大変さを考えると、我慢できない程ではありませんでした。 リゾートタウン内のレストランに中華や焼肉など、もう少し選択肢があると尚嬉しいです。 ##### Verified traveller Stayed 2 nights in Aug 2021 ### 10/10 Excellent #### Verified traveller 11 Jun 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 静かで落ち着いて過ごせるホテルです。部屋の広さも十分で、湖を望む景色も良い。 希望があるとすれば、デスクとベッドサイドに充電用のコンセントが欲しい。 ##### Verified traveller Stayed 1 night in Jun 2021 ### 10/10 Excellent #### Verified traveller 5 Apr 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 森の中に泊まる 宿泊施設は古いですが趣きがあり窓から見える景色もよくゆっくりとできました。 また違う季節に訪れたいと思いました。 ##### Verified traveller Stayed 1 night in Apr 2021 ### 8/10 Good #### Verified traveller 3 Jan 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ホテルは古いながらにも清潔で清掃も行き届いていたのですが、利用可能なリゾート内の温泉があまりにも不潔で驚きました。 脱衣所の床は髪の毛だらけ、モップが置いてあったのでお客さんが掃除しろという事なのでしょうか？ 洗面台も髪の毛が沢山落ちていました。 お風呂の洗い場の排水口にも髪の毛がかなり溜まっていました。 思えば1時間ほと温泉に滞在していたにもかかわらず、一度も清掃員の姿を見かけませんでした。 コロナかでこの有様ですから、通常はもっと酷い状態なのかと思うとゾッとします。 ##### Verified traveller Stayed 1 night in Jan 2021 ### 8/10 Good #### ふくちゃん, 岡崎市 5 Jul 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities どの位置からも景色が大変良かった。建物もクラシカルで暖炉もあり素敵。料理も和食だったが大変おいしかった。 ただ、ベルボーイ的なおじ様（年配の方）サービス最悪。 荷物持って欲しい。トランク開けて欲しかった。車ドア開けるでしょ！って感じ。最初と最後が大事なのに....... ##### ふくちゃん Stayed 1 night in Jul 2020 ### 8/10 Good #### Verified traveller 2 Dec 2015 Liked: Staff & service Disliked: Property conditions & facilities #### 晩秋の静かなリゾートホテル 紅葉も終わり、スキー場もまだオープンしないというシーズンオフのリゾートホテル。泊まり客も少なく落ち着いて過ごせました。やや寂しかったですけれど。屋根の葺き替え工事をしているとのことで足場が組まれ営業してるのかなという外観は残念でした。 大きな暖炉で燃えるマキの匂いがロビー全体に広がって、懐かしい感じのするホテルでした。他はそれなりかなぁ。 ##### Verified traveller ### 8/10 Good #### Verified traveller 22 Aug 2015 Liked: Staff & service #### 概ね合格レベルの一流ホテル 全体的には良くできた一流企業ホテル。8月のハイシーズンで朝食付き60000円。 残念だったのは、部屋の臭いがあまり良くない。ややカビ臭い。 サービスは概ねいいが、言葉つかい等やや大学生バイトのような職員も。 上高地帝国ホテルに雰囲気は似ているが、サービスクオリティは劣後。 ##### Verified traveller ### 8/10 Good #### Verified traveller 2 Aug 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### スタッフも建物も感激でした 初めての利用でしたが とても快適で楽しい滞在になりました。 ３５年という建物も歴史は、きちんとマネージされている証としてちっとも古くささを感じさせず、かえってその古さに感動を覚えるようでした。とても立派に作られている建物です。 スタッフの方々もとても親切で手際がよく、また利用させてもらいたいと思いました。 ただ、立地の点においては予想以上にビーナスラインから遠かったので少し不便さを感じましたが、それはこちらの下調べ不足だった、ということでホテルはおすすめ！です。 ##### Verified traveller ---