Title: Matsumoto Hotel Kagetsu Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6053699&destination=Matsumoto%2C+Nagano+Prefecture%2C+Japan&selected=5183186&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Matsumoto Hotel Kagetsu ## Photo gallery for Matsumoto Hotel Kagetsu ![Property entrance - Matsumoto Hotel Kagetsu (Matsumoto)](https://images.trvl-media.com/lodging/6000000/5190000/5183200/5183186/a1eb8473.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Public bath - Matsumoto Hotel Kagetsu (Matsumoto)](https://images.trvl-media.com/lodging/6000000/5190000/5183200/5183186/5fa4c5e0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Comfort Twin Room, Annex Building | View from room - Matsumoto Hotel Kagetsu (Matsumoto)](https://images.trvl-media.com/lodging/6000000/5190000/5183200/5183186/70bbbc68.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (JPY 2750 per person) - Matsumoto Hotel Kagetsu (Matsumoto)](https://images.trvl-media.com/lodging/6000000/5190000/5183200/5183186/30133064.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Twin Room [Main Build.] | View from room - Matsumoto Hotel Kagetsu (Matsumoto)](https://images.trvl-media.com/lodging/6000000/5190000/5183200/5183186/7a6c2b0d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Matsumoto Castle and Matsumoto City Museum of Art, Matsumoto Hotel Kagetsu provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to a massage at the on-site spa. The on-site restaurant, Ikaza, offers breakfast, lunch and dinner. In addition to a bar and a hot tub, guests can connect to free in-room WiFi. ## Reviews 9.0 Wonderful ## Popular amenities - Hot tub - Spa - Free Wi-Fi - Restaurant - Air-conditioning £107 28 Apr - 29 Apr ## Room options ### Check availability for these dates Tonight [Apr 7 - Apr 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=5183186&PinnedHotelID=5183186&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=5183186&PinnedHotelID=5183186&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 8 - Apr 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=5183186&PinnedHotelID=5183186&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=5183186&PinnedHotelID=5183186&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=5183186&PinnedHotelID=5183186&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=5183186&PinnedHotelID=5183186&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 17 - Apr 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=5183186&PinnedHotelID=5183186&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=5183186&PinnedHotelID=5183186&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 35 of 35 rooms ### View all photos for Japanese Style Room with 12.5 Tatami Main Building ![Free toiletries, hair dryer, slippers, bidet](https://images.trvl-media.com/lodging/6000000/5190000/5183200/5183186/5558bf31.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room with 12.5 Tatami Main Building - Sleeps 4 ### View all photos for Japanese Style Room with 14.5 Tatami Main Building ![Free toiletries, hair dryer, slippers, bidet](https://images.trvl-media.com/lodging/6000000/5190000/5183200/5183186/5558bf31.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room with 14.5 Tatami Main Building - Sleeps 4 ### View all photos for Japanese Style Room with 10 Tatami Old Building ![Free toiletries, hair dryer, slippers, bidet](https://images.trvl-media.com/lodging/6000000/5190000/5183200/5183186/5558bf31.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room with 10 Tatami Old Building - Sleeps 4 ### Single Room Old Building - Sleeps 1 ### View all photos for Single Room (Main building) ![Desk, laptop workspace, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/6000000/5190000/5183200/5183186/627c6fd3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room (Main building) 10.0 Exceptional 3 reviews - City view - 194 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Twin Room \[Main Build.\] ![Desk, laptop workspace, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/6000000/5190000/5183200/5183186/9087012c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room \[Main Build.\] 9.0 Wonderful 31 reviews - City view - 258 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Superior Twin Room (Main building) ![Superior Twin Room (Main building) | Desk, laptop workspace, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/6000000/5190000/5183200/5183186/6ec8e67b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room (Main building) 9.6 Exceptional 4 reviews - City view - 388 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Japanese room 10 tatami mats(Main building) ![Desk, laptop workspace, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/6000000/5190000/5183200/5183186/68749d27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese room 10 tatami mats(Main building) 10.0 Exceptional 1 review - City view - 258 sq ft - 1 bedroom - Sleeps 4 - 4 Single Futons ### View all photos for Japanese room 12.5 tatami mats（Main building) ![Japanese room 12.5 tatami mats（Main building) | Desk, laptop workspace, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/6000000/5190000/5183200/5183186/6684b4bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese room 12.5 tatami mats（Main building) 9.0 Wonderful 2 reviews - Canal view - 258 sq ft - Sleeps 4 - 4 Single Futons ### View all photos for Japanese room 14.5 tatami mats（Main building) ![Japanese room 14.5 tatami mats（Main building) | Desk, laptop workspace, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/6000000/5190000/5183200/5183186/f3c73002.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese room 14.5 tatami mats（Main building) 9.0 Wonderful 4 reviews - City view - 387 sq ft - 1 bedroom - Sleeps 5 - 5 Single Futons ### View all photos for Deluxe Twin Room, Annex Building ![Deluxe Twin Room, Annex Building | Desk, laptop workspace, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/6000000/5190000/5183200/5183186/ed739f8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Annex Building 8.0 Very good 2 reviews - City view - 366 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Comfort Twin Room, Annex Building ![Comfort Twin Room, Annex Building | Desk, laptop workspace, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/6000000/5190000/5183200/5183186/c0d5f0af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Twin Room, Annex Building 10.0 Exceptional 1 review - City view - 248 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Suite, Annex Building ![Suite, Annex Building | Desk, laptop workspace, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/6000000/5190000/5183200/5183186/2d3bddd4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Annex Building 7.4 Good 3 reviews - City view - 538 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Run of House ![Desk, laptop workspace, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/6000000/5190000/5183200/5183186/9087012c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Run of House 8.4 Very good 7 reviews - City view - 172 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds OR 2 Single Futons ### View all photos for Semi Double Room, Main Building, Non Smoking ![Desk, laptop workspace, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/6000000/5190000/5183200/5183186/627c6fd3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Semi Double Room, Main Building, Non Smoking 8.6 Excellent 4 reviews - City view - Sleeps 2 - 1 Large Single Bed ### Run Of House - Sleeps 4 ### View all photos for Classic Suite ![Classic Suite | Living area | TV](https://images.trvl-media.com/lodging/6000000/5190000/5183200/5183186/05bbf16c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Suite - Park view - 409 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### Semi-Double Room, Non-Smoking (\[Main Building\] Semi-Double) - Sleeps 2 ### Economy Double Room - Sleeps 2 ### Japanese-Style Superior Room-Annex-Non-Smoking - Sleeps 4 ### Japanese Deluxe - Sleeps 3 ### Japanese-Style Superior Room-Non-Smoking - Sleeps 4 ### Room Selected At Check-in-Non-Smoking - Sleeps 2 ### View all photos for Annex Regular Floor Compact, Corner Double With Bath ![Desk, laptop workspace, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/6000000/5190000/5183200/5183186/e6bd3396.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Annex Regular Floor Compact, Corner Double With Bath - Sleeps 2 ### One-Bedroom Junior Suite - Sleeps 2 ### View all photos for Single Room Main Building ![Desk, laptop workspace, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/6000000/5190000/5183200/5183186/092cac91.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room Main Building - Sleeps 1 ### Superior Twin Room Main Building - Sleeps 3 ### Suite Old Building - Sleeps 2 ### Deluxe Twin Room Old Building - Sleeps 2 ### Cozy Twin Room Old Building - Sleeps 2 ### Twin Room Main Building - Sleeps 2 ### Twin Room Old Building - Sleeps 2 ### View all photos for Japanese Style Room with 8 Tatami Old Building ![Dining | Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/6000000/5190000/5183200/5183186/540afe0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room with 8 Tatami Old Building - Sleeps 3 ### Japanese Style Room with 10 Tatami Main Building - Sleeps 4 ### Comfort Twin Room Old Building - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMatsumoto-Hotels-Matsumoto-Hotel-Kagetsu.h5183186.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMatsumoto-Hotels-Matsumoto-Hotel-Kagetsu.h5183186.Hotel-Information) ## About the area Located in Matsumoto, Matsumoto Hotel Kagetsu is in the city centre. The area's natural beauty can be seen at Alps Park Matsumoto and Takabotchi Highlands, while Matsumoto City Museum of Art and Utsukushi-ga-Hara Open-Air Museum are cultural highlights. Matsumoto Performing Arts Center and Daio Wasabi Farm are not to be missed. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests appreciate the hotel's location for the sightseeing. [Visit our Matsumoto travel guide](https://www.expedia.co.uk/Matsumoto.dx6053699) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.23598%2C137.97241&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7Tb9SiGuyZKYWMslDy3DnLuFp5w=) 4-8-9 Ote, Matsumoto, Nagano-ken, 390-0874 ### What's nearby - ![Matsumoto Scale Museum](https://images.trvl-media.com/place/6053699/61e88f2c-5138-4826-a5c0-e6ebeb2e488c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Matsumoto Scale Museum 3 min walk \- 0.2 miles - ![Matsumoto Timepiece Museum](https://images.trvl-media.com/place/553248621526921121/b7ca4607-7e68-45d4-a0a4-e42f700a634e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Matsumoto Timepiece Museum 6 min walk \- 0.4 miles - ![Matsumoto Castle](https://images.trvl-media.com/place/6220959/28961419-8682-4b07-8505-3ff5fa52385e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Matsumoto Castle 6 min walk \- 0.4 miles - ![Matsumoto_MatsumotoCityArtMuseum_553248621526921120-2169](https://images.trvl-media.com/place/553248621526921120/bfa08c6b-7e3e-4e52-b95b-60e27ab347a9.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Matsumoto City Museum of Art 8 min walk \- 0.4 miles - ![Matsumoto Performing Arts Center](https://images.trvl-media.com/place/553248621583444231/31247e6d-a131-416a-9b7e-603d6f4c61d6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Matsumoto Performing Arts Center 9 min walk \- 0.5 miles ### Getting around - Matsumoto Station 17 min walk - Okaya Station 25 min drive - Matsumoto (MMJ-Shinshu - Matsumoto) 36 min drive ### Restaurants - The Sake Pub 2 min walk - 珈琲茶房 かめのや 2 min walk - thai inter terrace 2 min walk - 山女や 2 min walk - al coffee & bake 2 min walk ## About this property ### Matsumoto Hotel Kagetsu Hotel near Matsumoto Castle Located close to Matsumoto City Museum of Art and Matsumoto Performing Arts Center, Matsumoto Hotel Kagetsu provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to a massage at the on-site spa. The on-site restaurant, Ikaza, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a hot tub. You'll also find perks such as: - Buffet breakfast (surcharge), bike hire and self-parking (surcharge) - Multilingual staff, a banquet hall and a gift shop - Concierge services, luggage storage and a vending machine - Guest reviews say great things about the helpful staff Room features All 86 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls. Other conveniences in all rooms include: - Bathrooms with bidets and free toiletries - TVs with satellite channels - Fridges, daily housekeeping and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/66000000/65700000/65697600/65697521/b9ff2a52.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tabino Hotel Matsumoto Matsumoto - Free Wi-Fi - Air-conditioning - Breakfast available - Laundry room 9.2 Wonderful 444 reviews £70 6 May - 7 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-06&endDate=2026-05-07&selected=65697521&PinnedHotelID=65697521&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, hot tub, hot springs/mineral springs](https://images.trvl-media.com/lodging/88000000/87810000/87802400/87802389/0786e258.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### aduminoyu onyado nonomatsumoto Matsumoto - Spa - Free Wi-Fi - Air-conditioning - Breakfast available 9.4 Exceptional 248 reviews £69 6 May - 7 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-06&endDate=2026-05-07&selected=87802389&PinnedHotelID=87802389&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/49000000/48610000/48604400/48604322/32cee208.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### THE CELECTON Matsumoto Matsumoto - 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13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=16568324&PinnedHotelID=16568324&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-21&endDate=2026-04-22&selected=5183186&PinnedHotelID=5183186&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=5183186,65697521,87802389,48604322,18216779) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (JPY 880 per night) - Parking on site (JPY 880 per night) - Limited on-site self parking ### Food and drink - Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 2,750 per person - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - Ikaza ### Things to do - Bicycle rentals - Full-service spa - Hot tub ### Family friendly - In-room refrigerator - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Meeting rooms ### Outdoors - Terrace ### Full-service spa - Massage - Spa open daily ### Accessibility - Area rugs in room - Hardwood flooring in room - Lift - Thin carpet in room ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - TV with satellite channels ### Food and drink - Limited room service - Refrigerator ### More - Air conditioning - Desk - Iron/ironing board on request - Laptop workspace - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for JPY 2200 per night. Cots (infant beds) are available for JPY 3300.0 per night ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately JPY 2750 per person - Self-parking fee: JPY 880 per night - Nearby parking fee: JPY 880 per night (295 ft away) - Crib (infant bed) fee: JPY 3300.0 per night - Rollaway bed fee: JPY 2200 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Hotel Kagetsu Hotel Kagetsu Matsumoto Kagetsu Hotel Matsumoto Kagetsu Matsumoto Matsumoto Hotel Matsumoto Hotel Kagetsu Matsumoto Kagetsu Matsumoto Kagetsu Hotel Matsumoto Kagetsu Hotel Matsumoto Hotel Kagetsu Hotel Matsumoto Hotel Kagetsu Matsumoto Matsumoto Hotel Kagetsu Hotel Matsumoto ## Frequently asked questions ### Is Matsumoto Hotel Kagetsu pet-friendly? ### How much does it cost to stay at Matsumoto Hotel Kagetsu? ### How much is parking at Matsumoto Hotel Kagetsu? ### What time is check-in at Matsumoto Hotel Kagetsu? ### What time is check-out at Matsumoto Hotel Kagetsu? ### Where is Matsumoto Hotel Kagetsu located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Matsumoto Hotel Kagetsu Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.0 Location ### 9.2 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 564 8 - Good 306 6 - Okay 69 4 - Poor 25 2 - Terrible 9 ## Reviews Verified ### 10/10 Excellent #### Linda 4 Nov 2025 Liked: Cleanliness Lovely hotel with excellent staff and service. ##### Linda Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Jose N Munoz 11 Nov 2025 Liked: Cleanliness, staff & service, amenities Clean room, excellent staff, large room, high end amenities, great location to visit Matsumoto castle. ##### Jose N Munoz Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### George 27 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Would absolutely stay again Beautiful hotel and very kind staff ##### George Stayed 1 night in Sep 2024 Verified ### 10/10 Excellent #### Patrick 22 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great one night stay in Japanese style room The cleanliness and condition of the Japanese style room was excellent with separate entrance, washroom, toilet and 3 tatami areas giving more than ample space for 3 guests. Breakfast was good and the staff efficient and helpful. Didn’t try the onsen as just a brief stop ##### Patrick Stayed 1 night in Sep 2025 Verified ### 8/10 Good #### Janine 20 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We only stayed in this hotel for 1 night so we could visit Matsumoto Castle and the location was perfect because the hotel was only a 5 mins walk from the castle. The room was clean and the bed and pillows were comfy. I would stay here again for sure. ##### Janine Stayed 1 night in May 2025 Verified ### 8/10 Good #### Hiroshi 25 Dec 2025 Liked: Cleanliness Nice hotel we used the Japanese style room with futon and in room shower. My GF had her period so it was good she didn’t need to use the onsen. Room was nice and big and very close to Matsumoto castle. Only thing I was disappointed was parking fee. It’s far from tokyo so I assume many would drive if not train so I was surprised to charged extra for the overnight parking. ##### Hiroshi Stayed 1 night in Dec 2025 Verified ### 8/10 Good #### Emmanuel 10 Mar 2025 Liked: Cleanliness, property conditions & facilities I enjoyed my stay, the staff was helpful in helping me send my luggage through a luggage forwarding service. ##### Emmanuel Stayed 1 night in Feb 2025 Verified ### 10/10 Excellent #### Lyn 14 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Such a beautiful place to stay! Our room was gorgeous, the staff were lovely and always willing to make our stay special. Absolutely one of the highlights of our trip! ##### Lyn Stayed 2 nights in Mar 2024 Verified ### 8/10 Good #### Jay Sheng Quan 6 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the hotel lobby. The hotel provide a cozy and safe eny ##### Jay Sheng Quan Stayed 1 night in Dec 2024 Verified ### 10/10 Excellent #### Yujin 1 Jul 2024 Liked: Cleanliness, amenities, property conditions & facilities I think this is the perfect hotel for sightseeing in Matsumoto. The dinner package was also very satisfying, with plenty of local ingredients. ##### Yujin Stayed 1 night in Jun 2024 Verified ### 10/10 Excellent #### Charles K 10 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel in Matsumoto Excellent food. Room is OK for the price. Very convenient location! ##### Charles K Stayed 1 night in Jul 2024 Verified ### 10/10 Excellent #### Peter 6 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was a lovely hotel. The room was the biggest we had in our entire Japan holiday and very comfortable. All hotel facilities were excellent and the breakfast buffet was outstanding. Could not fault the experience of staying here in any way. ##### Peter Stayed 1 night in Sep 2024 Verified ### 10/10 Excellent #### Petrus 1 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful old hotel, just a few minutes walking from the castle. Nice streets surrounding the area. Lovely breakfast! ##### Petrus Stayed 1 night in Aug 2024 Verified ### 10/10 Excellent #### William 9 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice hotel with attentive staff Plus is the laundry machines Excellent dinner French Japanese fusion Breakfast was better than expected Close to Matsumoto castle Highly recommended and would visit again ![](https://a.travel-assets.com/ugc/hotel-reviews/B1EE193786DD7A26A7FFF2CD688B4C0EBA525BE01720520378611.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BA819A2BE89A5B076C3C423FB48B74D9389D91FB1720520378876.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/AD51F77629463DF00F800D3D86B25EAB8C5B9CF71720520410019.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### William Stayed 1 night in Jul 2024 Verified ### 10/10 Excellent #### Sonia 18 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Location is great Lovely olde world hotel with a nice basement bath house. Good breakfast and a great location close to shops, restaurants and the beautiful castle. Pick up from the station at 3pm was a bonus! ##### Sonia Stayed 3 nights in May 2024 Verified ### 10/10 Excellent #### MAYUMI 14 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Their hospitality is the best in the world and the room is clean and comfortable all the time when I stay there. ##### MAYUMI Stayed 2 nights in Dec 2023 Verified ### 10/10 Excellent #### Paul 25 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Historic property, incredibly helpful & friendly staff, very comfortable and clean. The breakfast buffet was great, as well as the attached coffee shop. Onsen was lovely, I have tattoos and emailed the property beforehand to make sure that was fine. Very close to the sights, would recommend! ##### Paul Stayed 1 night in Sep 2024 Verified ### 10/10 Excellent #### Nitya 14 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Charming property exceptionally clean, special mention of the wonderful onsen, enjoyed our most unusual experience of sleeping in a traditional Japanese room with tatami mats. Our dinner in the restaurant was superb, kudos to the skilled chef! Matsumoto is a lovely town with a slow paced vibe , so different from other Japanese cities. ##### Nitya Stayed 2 nights in Jun 2025 Verified ### 10/10 Excellent #### Chong Siong 19 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location, tasteful hotel. Hotel staff was nice and ambience was great if you like Japanese western decor. 1,000 yen discount voucher given due to on-going facade construction which i thought is a nice gesture. Superb location near Matsumoto castle. ##### Chong Siong Stayed 1 night in Nov 2023 Verified ### 10/10 Excellent #### Takeshi 21 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Friendly English speaking staff. I was happy to stay one night at the Matsumoto Hotel in Kagetsu. Everything was good, but the room smelled like an old hotel. It has a great location, excellent breakfast and friendly English-speaking staff. ##### Takeshi Stayed 1 night in Jul 2024 Verified ### 10/10 Excellent #### quoc-minh 5 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent experience, welcoming, polite, respectful and helpful staff. Room was perfectly clean and very comfortable, with a nice view of the mountains. Location was convenient, being walking distance to many local restaurants, shops, shrines and the castle. ##### quoc-minh Stayed 2 nights in Mar 2024 Verified ### 10/10 Excellent #### EITAN 18 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Outstanding value. Friendly and attentive attitude, great location, spacious,convenient, comfortable and clean facility. ##### EITAN Stayed 1 night in May 2024 Verified ### 8/10 Good #### Mayu 1 May 2025 Liked: Staff & service, amenities, property conditions & facilities The building itself was bit old, our room had discomfort smell in the bathroom all the time. Nice to have a public bath for relaxing. Buffet style breakfast was very busy, but lots of good selections of Japanese/western style food. I really enjoyed the locally made egg with bonito on rice! ##### Mayu Stayed 2 nights in Apr 2025 Verified ### 10/10 Excellent #### Ben 9 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Close to castle Nice hotel situated in Matsumoto, close to the castle. Excellent welcome and service from staff throughout the trip. Room was comfortable and clean, although a bit old fashioned. Did not manage to try the public baths, but the breakfast was good. ##### Ben Stayed 1 night in Jan 2024 Verified ### 10/10 Excellent #### Susan 23 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Highly recommended The hotel staff could not have been more friendly and went out of their way to provide a wonderful service. ##### Susan Stayed 2 nights in Oct 2023 ### Expedia's Latest Trends ### Hotels > - [Fujisan Onsen Bessho SASA](https://www.expedia.co.uk/Kofu-Hotels-Fujisan-Onsen-Bessho-SASA.h14626817.Hotel-Information) > - [La Vista Fuji Kawaguchiko](https://www.expedia.co.uk/Kofu-Hotels-La-Vista-Fuji-Kawaguchiko.h15976788.Hotel-Information) > - [Fufu Kawaguchiko](https://www.expedia.co.uk/Kofu-Hotels-FUFU-KAWAGUCHIKO.h33760212.Hotel-Information) > - [Highland Resort Hotel & Spa](https://www.expedia.co.uk/Kofu-Hotels-Highland-Resort-Hotel-Spa.h990130.Hotel-Information) > - [HOTEL MYSTAYS Fuji Onsen Resort](https://www.expedia.co.uk/Kofu-Hotels-HOTEL-MYSTAYS-Fuji-Onsen-Resort.h16114229.Hotel-Information) > - [Hotel Mikawa Kaiyoukaku](https://www.expedia.co.uk/Toyohashi-Hotels-Hotel-Mikawa-Kaiyoukaku.h9197490.Hotel-Information) > - [Ki Niseko](https://www.expedia.co.uk/Niseko-Hotels-Ki-Niseko.h8420181.Hotel-Information) > - [Nishiyama Onsen Keiunkan](https://www.expedia.co.uk/Hayakawa-Hotels-Nishiyama-Onsen-Keiunkan.h37148164.Hotel-Information) > - [Jujiya Hotel](https://www.expedia.co.uk/Hakodate-Hotels-Jujiya-Hotel.h39768357.Hotel-Information) > - [Ryokan Sakaya](https://www.expedia.co.uk/Nagano-Hotels-Ryokan-Sakaya.h11821616.Hotel-Information) > - [Sado Ryotsu Shiizaki Onsen](https://www.expedia.co.uk/Sado-Hotels-SADO-RYOTSU-SHIIZAKI-ONSEN-SUNSETLAKE-THE-HOTEL-AOKIYA.h23365964.Hotel-Information) > - [Wakakusa no Yado Maruei Ryokan](https://www.expedia.co.uk/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > - [Fuji Onsenji Yumedono](https://www.expedia.co.uk/Kofu-Hotels-Fuji-Onsenji-Yumedono.h9635420.Hotel-Information) > - [Torifito Hotel And Pod Niseko](https://www.expedia.co.uk/Sapporo-Hotels-TORIFITO-HOTELPOD-NISEKO-Pon-No-Yu.h58975020.Hotel-Information) > - [Wakoshi Tobu Hotel](https://www.expedia.co.uk/Saitama-Hotels-Wakoshi-Tobu-Hotel.h40135307.Hotel-Information) > - [Zenkoji Temple Yakuoin](https://www.expedia.co.uk/Nagano-Hotels-Yakuoin.h38950931.Hotel-Information) > - [M Hotel](https://www.expedia.co.uk/Niseko-Hotels-M-Hotel.h12566405.Hotel-Information) > - [Ohnoso](https://www.expedia.co.uk/Onjuku-Hotels-Ohnoso.h98506481.Hotel-Information) > - [Kimamaya Boutique Hotel](https://www.expedia.co.uk/Niseko-Hotels-Kimamaya-Boutique-Hotel.h15066292.Hotel-Information) > - [Fuji View Hotel](https://www.expedia.co.uk/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > - [HOSHINOYA Okinawa](https://www.expedia.co.uk/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > - [Forest Villa Huis Ten Bosch](https://www.expedia.co.uk/Sasebo-Hotels-Huis-Ten-Bosch-Forest-Villa.h11900097.Hotel-Information) > - [Glamday Style Hotel & Resort Okinawa Yomitan](https://www.expedia.co.uk/Okinawa-Hotels-GLAMDAY-STYLE-HOTELRESORT-OKINAWA-YOMITAN.h33352505.Hotel-Information) > - [MIZUMARI](https://www.expedia.co.uk/Kawazu-Hotels-MIZUMARI.h105438687.Hotel-Information) > - [edit x seven FUJI GOTEMBA](https://www.expedia.co.uk/Gotemba-Hotels-FAV-LUX-FUJI-GOTEMBA.h112914944.Hotel-Information) > - [Kaiyutei](https://www.expedia.co.uk/Kawazu-Hotels-Kaiyutei.h37967463.Hotel-Information) > - [Asakusasannsou](https://www.expedia.co.uk/Uonuma-Hotels-Asakusasannsou.h94758363.Hotel-Information) > - [HOSHINOYA Karuizawa](https://www.expedia.co.uk/Karuizawa-Hotels-HOSHINOYA-Karuizawa.h2824199.Hotel-Information) ---