Hi Bryan, we're sorry for your experience at the pool. If you'd like to discuss this further, please don't hesitate to reach out. We hope to welcome you back for a more comfortable visit next time.

Hi Jake, thank you for leaving a review. Please let us know if there's anything we could have done to improve your stay. Our support team is available 24/7.

Thank you for sharing your feedback, Desire. While we appreciate your compliments on our bathroom setup, we sincerely apologize for the shortcomings you experienced during your stay. We regret any inconvenience caused by the size of the beds and any concerns regarding the door of your room. We understand the frustration caused by the construction noise, and while this is beyond our control, we regret any disturbances you encountered. Our team is always happy to deliver a white noise machine and earplugs to aid sleep. We apologize for the delay in providing extra towels and any issues caused by our late checkout policy and parking situation. Your comments are important to us, and we'll address them with our team to improve our services and amenities for future guests. We hope to have the opportunity to welcome you back in the future for a more seamless visit.

Hi Liliana, we're sorry you were disappointed in your stay. This location is prone to noise — our team is always happy to deliver a white noise machine and earplugs to aid sleep. We hope to host you again soon for a more peaceful visit.

Hi Adrian, thanks for staying with us. This property only has paid valet parking, but we're sorry for any confusion. Next time, we'd be happy to review the parking options at any of our properties with you. We hope to host you again soon.

Hi Preetinder, your honest feedback is important to us. We're sorry for any confusion with room cleanings. We offer guests the ability to book housekeeping services on demand for a nominal fee. This ensures guests can enjoy an uninterrupted and sustainable stay. Our team would've been happy to deliver a white noise machine and earplugs to aid sleep. Dealing with pests in your space is certainly frustrating, and we apologize for that experience. We are reviewing this space with our team to ensure all cleaning procedures are being followed. We hope to show you a better experience next time.

Hi Lucia, your honest review is appreciated. We're sorry your stay was disappointing. Please accept our apologies for the confusion regarding our self-service style of property. We'll work to improve our communication regarding this. If you decide to stay with us again, we'd love to show you a more seamless visit.

Hi Julia, thank you for leaving a review. Please let us know if there's anything we could have done to improve your stay. Our support team is available 24/7.

Hi Elijah, we're sorry your space wasn't cleaned to our standards. This is one of our top priorities, and we're sorry for falling short. We'll review our procedures with our team to ensure a better experience for our guests. We hope to make it up to you at a future visit.

Hi Jamilah, thank you for leaving a review. We’re sorry you were unsatisfied with your stay. We’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.