With this being an overseas, international location I chose to do as much advance planning as possible. From the beginning I was able to coordinate with Ms Amanda Wong of the hotel staff answering many questions and providing many answers and responses to my requests.
Once arriving and seeing the room then deciding to updgrade further, the hotel staff worked with me in placing me in a very appropriate suite and accomodations.
Throughout my staff everyone was exceptional; hoever, if not for the advance support by Ms Wong none of this would have been remotely possible.
If there was an issue it was immediately addressed. If there were recommendatons, they were provided apporpriately and with complete information. I would provide a summary of my experiences to help provide greater validation of their suggestions.
Marriot continues to set the bar high when comes to customer service and the Courtyard by Marriott in Hong Kong exceeded the expectations in delivering exquiste service even when one might be faced with a language barrier - no problem whatsoever! I will recommend to anyone choosing to stay on Hong Kong Island or in the greater Hong Kong area to stay at the Courtyard.
"Good hotel if you don't mind being a little a far"
We were here for a week and we enjoyed our stay quite a bit! The rooms are rather big for Hong Kong (maybe a little smaller than a standard US double room). Since space is limited in Hong Kong, it's hard to find a hotel with this much space and still under $100. The inside is much of what you'd get from any other hotel, although there are only standing showers in the bathroom and the elevators to the rooms is much smaller than the ones in America. The hotel itself isn't located near any MTR station, so it might be a little inconvenient to get to Central. If you're planning on visiting the University of Hong Kong, it's only a 10 minute walk there.
The rooms are typically small to HK so do not expect to put 3 large suitcases in room and have some space. However hotel is very clean and has very helpful staff. They even arrange a taxi with 15% discount. Not a central but very nice location, just one block from tramway so getting around without luggage was almost perfect.
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