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"The hotel has an amazing location close to multiple bus stops."

"Good breakfast selection. Friendly staffs. Conveniently located near Sheung Wan station."

"Great location right downtown. Great value for the room. Social area with kitchen. Highly recommend. Great staff!"

"The hotel offers a value alternative to the other chain hotels in Hong Kong. The location is not the most convenient for shopping or nice restaurants, but taxis are always available. The harbor view rooms have been recently redone vs the city view rooms which are showing their age. Also the city view room had a damp AC smell. The hotel restaurant had a nice breakfast and dinner buffets plus an a la cart menu. The major issue I had was when booking a reservation online I accidentally entered the wrong date and clicked confirmed before realizing it. I canceled the reservation and rebooked for the correct dates. After my arrival and speaking with hotel management they refused to refund my $500 USD for the wrong dates!!! I will not be staying at this hotel again."

"The hotel is a bit dated but it’s situated at a prime location in Causeway Bay near to the central library and across from the Victoria park. Staff were friendly and helpful."

"Great location, very clean and staff were very helpful. Would definitely recommend."

"We had a fabulous 3 night stay at this hotel. Location and facilities were excellent but the best thing about it was the wonderful staff. Customer service was off the scale. If I come back to HK, I wouldn’t hesitate to stay here again!"

"Feels like visiting train station"

"Check in took such a long time and staffs are unfriendly! Toilet amenties for 3 are not replenish well daily!Toilet walls need to clean up ! filty dirty!"