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Outdoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.6 out of 5 Wonderful
629 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Map

Explore the area

Popular LocationThe Peak Tram8 min walk
Popular LocationLan Kwai Fong15 min walk
Popular LocationHong Kong Convention and Exhibition Centre8 min drive
AirportHong Kong (HKG-Hong Kong Intl.)39 min drive

Choose dates to view prices

  • Deluxe Peak View King Room

    4.8/5 guest room rating

    Room amenities

    • 441 sq ft
    • Mountain view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Peak View King Room
  • Deluxe Peak View Twin Room

    4.5/5 guest room rating

    Room amenities

    • 441 sq ft
    • Mountain view
    • Sleeps 3
    • 2 Single Beds
    More detailsDeluxe Peak View Twin Room
  • Deluxe Harbour View King Room

    4.9/5 guest room rating

    Room amenities

    • 441 sq ft
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Harbour View King Room
  • Deluxe Harbour View Twin Room

    5/5 guest room rating

    Room amenities

    • 441 sq ft
    • Harbor view
    • Sleeps 3
    • 2 Single Beds
    More detailsDeluxe Harbour View Twin Room
  • Horizon, Room, 1 Double Bed, Harbour View

    4.5/5 guest room rating

    Room amenities

    • 441 sq ft
    • Harbor view
    • Sleeps 3
    • 1 Double Bed
    More detailsHorizon, Room, 1 Double Bed, Harbour View
  • Horizon, Room, 2 Double Beds, Harbour View

    Room amenities

    • 441 sq ft
    • Harbor view
    • Sleeps 3
    • 2 Double Beds
    More detailsHorizon, Room, 2 Double Beds, Harbour View
  • Horizon, Room, 1 Double Bed

    4.5/5 guest room rating

    Room amenities

    • 441 sq ft
    • Mountain view
    • Sleeps 3
    • 1 Double Bed
    More detailsHorizon, Room, 1 Double Bed
  • Horizon, Room, 2 Double Beds

    Room amenities

    • 441 sq ft
    • Mountain view
    • Sleeps 3
    • 2 Double Beds
    More detailsHorizon, Room, 2 Double Beds
  • Executive Suite with Horizon Club Lounge Access

    Room amenities

    • 883 sq ft
    • Mountain view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite with Horizon Club Lounge Access
  • Harbour View Suite with Horizon Club Lounge Access

    Room amenities

    • 947 sq ft
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More detailsHarbour View Suite with Horizon Club Lounge Access
  • Executive Suite, 2 Single Beds

    Room amenities

    • 883 sq ft
    • Mountain view
    • Sleeps 3
    • 2 Single Beds
    More detailsExecutive Suite, 2 Single Beds
  • Suite, 2 Single Beds, Harbour View

    Room amenities

    • 947 sq ft
    • Harbor view
    • Sleeps 3
    • 2 Single Beds
    More detailsSuite, 2 Single Beds, Harbour View

About this area

Hong Kong

Located in Central & Western District neighbourhood, Island Shangri-La is connected to a shopping centre. Victoria Harbour and Hong Kong - Macau Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Pacific Place and Soho. Travelling with kids? Don't miss The Peak Tram and Madame Tussauds.
Visit our Hong Kong travel guide
View in a map
Popular Location

What's nearby

  • The Peak Tram - 8 min walk
  • Lan Kwai Fong - 15 min walk
  • Hong Kong Convention and Exhibition Centre - 8 min drive
  • Hong Kong - Macau Ferry Terminal - 12 min drive
  • Victoria Peak Tower - 16 min drive

Getting around

  • Hong Kong Admiralty Station - 10 min walk
  • Hong Kong Station - 16 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.) - 39 min drive

Restaurants

  • Restaurant Petrus — 1 min walk
  • Cafe TOO — 1 min walk
  • Lock Cha Tea House - 3 min walk
  • The American Peking Restaurant - 9 min walk
  • Devils Advocate - 10 min walk

About this property

Island Shangri-La

5-star luxury hotel connected to a shopping centre in Central & Western District
8 restaurants, a full-service spa and an outdoor pool are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site. All 565 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and LCD TVs with satellite channels. Other amenities available to guests include 24-hour room service, DVD players and fridges.
Island Shangri-La offers 565 forms of accommodation with DVD players and minibars. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

This Hong Kong hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: HKD 500 per day
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Breakfast available for a fee: HKD 371.8 per person
  • 8 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • DVD player
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Supervised childcare/activities (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean

Business services

  • 1 meeting room
  • Business centre
  • Conference space

Spa

  • Aromatherapy
  • Body treatments
  • Body wraps
  • Facials
  • Massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility

More

  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • DVD player
  • LCD TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 2 PM and midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to get details
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Renovations and closures

The following facilities or services will be unavailable from August 12 2020 to November 30 2020 (dates subject to change):
  • Sauna
  • Spa
  • Spa/Beauty services
  • Hot tub
The property will be renovating from 19 December 2019 to 19 December 2020 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HKD 660.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: HKD 371.8 per person (approximately)
  • Airport shuttle fee: HKD 1150 per vehicle (one way)
  • Valet parking fee: HKD 500 per day
  • Rollaway bed fee: HKD 660.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 13 years of age are not permitted to access the Horizon Club Lounge after 7 PM.

Property is also known as

Island Shangri La Hotel
Island Shangri-La Hong Kong
Island Shangri-La Hotel
Island Shangri-La Hotel Hong Kong
Shangri-La Island
Hotel Island Shangri La
Shangri La Hotel Hong Kong
Island Shangri-La
Island Shangri-La Hotel
Island Shangri-La Hong Kong
Island Shangri-La Hotel Hong Kong

Frequently asked questions

Can I cancel my reservation for free at Island Shangri-La and receive a full refund?
Yes, Island Shangri-La offers free cancellation on select room rates, because flexibility matters! Please refer to Island Shangri-La cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Island Shangri-La?
As of 22 Sep 2020, prices found for a 1-night stay for 2 adults at Island Shangri-La on 24 Sep 2020 start from £198, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Island Shangri-La have a pool?
Yes, this property has an outdoor pool.
Is Island Shangri-La pet-friendly?
No, pets are not allowed at this property.
How much is parking at Island Shangri-La?
Valet parking is available for HKD 500 per day.
What time is check-in at Island Shangri-La?
Check-in is from 2 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Island Shangri-La?
Checkout is at noon.
Does Island Shangri-La provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of HKD 1150 per vehicle applies.
Where is Island Shangri-La located?
This family-friendly Hong Kong hotel is located in the business district, within a 10-minute walk of Pacific Place, Hong Kong Park and The Peak Tram. Victoria Harbour and Lan Kwai Fong are also within 1 mile (2 km). Hong Kong Admiralty Station is 10 minutes by foot and Hong Kong Central Station is 13 minutes.
4.6
Wonderful
629 reviews
5 - Excellent
457
4 - Good
128
3 - Okay
25
2 - Poor
13
1 - Terrible
6

4.7/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities
Great staff service during my stay, really made sure i had a pleasant time
Stayed 1 night in Jun 2020

5/5 Excellent

Stayed 1 night in Mar 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 2 nights: February 1 and 2, 2020. The entire staff was very attentive, helpful and thoughtful - especially during the middle of the Coronavirus situation. Our only suggestion would be to provide more gluten free menu options for breakfast.
Stayed 3 nights in Jan 2020

4/5 Good

Stayed 2 nights in Jan 2020

3/5 Okay

Business traveller
Happy face iconLiked: Property conditions & facilities
I stayed here for the first time about 6 months ago, and it was truly the best hotel experience that I ever had. This time was disappointing. There was some issue on the checkin, took a long time. The room was not very clean (some sticky something on the night table), the AC, although set to 19, never made it below 20.5, and the staff was just not the same as on the last trip.
Stayed 1 night in Jan 2020
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