Title: Novotel Citygate Hong Kong Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1447834&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Novotel Citygate Hong Kong A convenient urban retreat with a seasonal outdoor pool, three restaurants, and roundtrip airport shuttle service - all connected to shopping opportunities ## Photo gallery for Novotel Citygate Hong Kong ![Exterior - Novotel Citygate Hong Kong (Tung Chung)](https://images.trvl-media.com/lodging/2000000/1450000/1447900/1447834/34048da3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Novotel Citygate Hong Kong (Tung Chung)](https://images.trvl-media.com/lodging/2000000/1450000/1447900/1447834/fb607728.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, blackout curtains - Novotel Citygate Hong Kong (Tung Chung)](https://images.trvl-media.com/lodging/2000000/1450000/1447900/1447834/85063569.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Miscellaneous - Novotel Citygate Hong Kong (Tung Chung)](https://images.trvl-media.com/lodging/2000000/1450000/1447900/1447834/71d92024.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Serves breakfast, lunch and dinner - Novotel Citygate Hong Kong (Tung Chung)](https://images.trvl-media.com/lodging/2000000/1450000/1447900/1447834/11bb27bd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Novotel Citygate Hong Kong connects travelers to shopping and offers a seasonal outdoor pool. Enjoy international dishes at three restaurants and get personalized recommendations from the concierge. Visitors appreciate the helpful multilingual staff and easy airport access. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Free Wi-Fi - Air-conditioning £109 includes taxes & fees 21 Jan - 22 Jan ## Room options ### Check availability for these dates Tonight [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=1447834&PinnedHotelID=1447834&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=1447834&PinnedHotelID=1447834&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=1447834&PinnedHotelID=1447834&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=1447834&PinnedHotelID=1447834&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1447834&PinnedHotelID=1447834&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1447834&PinnedHotelID=1447834&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1447834&PinnedHotelID=1447834&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1447834&PinnedHotelID=1447834&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 8 of 8 rooms ### View all photos for Premier Room, 2 Single Beds (Executive) ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1450000/1447900/1447834/1494291a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 2 Single Beds (Executive) 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Executive Lounge Free cots/infant beds LCD TV Blackout curtains - 301 sq ft - Mountain view - Sleeps 3 - 2 Single Beds ### View all photos for Premier Suite, 1 King Bed (Executive) ![Premier Suite, 1 King Bed (Executive) | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1450000/1447900/1447834/b0509b00.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Suite, 1 King Bed (Executive) ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Executive Lounge Free cots/infant beds LCD TV Separate bedroom - 614 sq ft - 1 bedroom - Mountain view - Sleeps 3 - 1 King Bed ### View all photos for Family Room, Multiple Beds, Accessible ![Family Room, Multiple Beds, Accessible | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1450000/1447900/1447834/98e6578f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Multiple Beds, Accessible 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Blackout curtains Private bathroom - 603 sq ft - Mountain view - Sleeps 4 - 1 Queen Bed and 2 Single Beds ### View all photos for Premier Room, 1 Queen Bed (Executive) ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1450000/1447900/1447834/a07034ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 1 Queen Bed (Executive) 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Executive Lounge Free cots/infant beds LCD TV Blackout curtains - 301 sq ft - Mountain view - Sleeps 3 - 1 Queen Bed ### View all photos for Superior Room, 1 Queen Bed ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1450000/1447900/1447834/31101d9e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed 9.0 Wonderful 7 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Blackout curtains Hairdryer - 301 sq ft - Mountain view - Sleeps 3 - 1 Queen Bed ### View all photos for Standard Room, 1 Queen Bed ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1450000/1447900/1447834/31101d9e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed 8.4 Very good 93 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Blackout curtains Private bathroom - 301 sq ft - Mountain view - Sleeps 3 - 1 Queen Bed ### View all photos for Superior Twin Room, 2 Single Beds ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1450000/1447900/1447834/02de9627.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, 2 Single Beds ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Blackout curtains Private bathroom - 301 sq ft - Mountain view - Sleeps 3 - 2 Single Beds ### View all photos for Standard Twin Room, 2 Single Beds ![Standard Twin Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1450000/1447900/1447834/29237ce5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 2 Single Beds 8.6 Excellent 31 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Blackout curtains Private bathroom - 301 sq ft - Mountain view - Sleeps 3 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTung-Chung-Hotels-Novotel-Citygate-Hong-Kong.h1447834.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTung-Chung-Hotels-Novotel-Citygate-Hong-Kong.h1447834.Hotel-Information) ## About the area Located in Tung Chung, Novotel Citygate Hong Kong is connected to a shopping centre. Tian Tan Buddha and Po Lin Monastery are notable landmarks, and some of the area's activities can be experienced at Discovery Bay Golf Club and Ngong Ping 360\. Don't miss out on a visit to Hong Kong Disneyland® Resort. [Visit our Tung Chung travel guide](https://www.expedia.co.uk/Tung-Chung.dx6048405) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C22.29096%2C113.94242&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=s3-W9O4C1gi4HY-mq15R-MkvbhU=) 51 Man Tung Road, Tung Chung, 0 ### What's nearby - Citygate Outlets \- 1 min walk \- 0.1 miles - Tung Chung New Development Ferry Pier \- 5 min walk \- 0.3 miles - Ngong Ping Cable Car Tung Chung Station \- 6 min walk \- 0.4 miles - Tung-O Ancient Trail \- 3 min drive \- 1.3 miles - Tung Chung Fort \- 3 min drive \- 1.1 miles ### Getting around - Butterfly Station - 13 min drive - Hong Kong Tung Chung Station - 18 min walk - Hong Kong International Airport (HKG) - 10 min drive ### Restaurants - ‪Tasty Congee & Noodle Wantun Shop - ‬18 min walk - ‪Blue Bottle Coffee - ‬18 min walk - ‪Gong cha 貢茶 - ‬18 min walk - ‪Starbucks - ‬3 min walk - ‪TamJai Yunnan Mixian (譚仔雲南米線) - ‬16 min walk ## About this property ### Novotel Citygate Hong Kong Upscale hotel near Citygate Outlets Located close to AsiaWorld-Expo, Novotel Citygate Hong Kong provides a free return airport shuttle, a shopping centre on-site and a coffee shop/cafe. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. In addition to a garden and dry cleaning/laundry services, guests can connect to free WiFi in public areas. You'll also enjoy the following perks during your stay: - A seasonal outdoor pool and a children's pool - Buffet breakfast (surcharge), valet parking (surcharge) and an electric car charging station - Smoke-free property, multilingual staff and meeting rooms - A water dispenser, free newspapers and concierge services - Guest reviews give top marks for the helpful staff and proximity to the airport Room features All 440 rooms feature comforts, such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches, such as air conditioning and bathrobes. Guests reviews give good marks for the clean rooms at the property. More amenities include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and baths or showers - 40-inch LCD TVs with satellite channels - Free infant beds, coffee/tea makers and heating ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/89000000/88090000/88089700/88089699/11d4d05c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points By Sheraton Hong Kong, Tung Chung Tung Chung - Free airport shuttle - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 1,802 reviews £86 includes taxes & fees 16 Jan - 17 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=88089699&PinnedHotelID=88089699&HadPinnedHotel=true®ionId=-1&adults=2) ![Cocktail bar](https://images.trvl-media.com/lodging/37000000/36470000/36465500/36465414/8f42762a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Silveri Hotel Hong Kong - MGallery Collection Tung Chung - Pool - Free airport shuttle - Free Wi-Fi - Restaurant 9.0 Wonderful 401 reviews £126 includes taxes & fees 10 Feb - 11 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=36465414&PinnedHotelID=36465414&HadPinnedHotel=true®ionId=-1&adults=2) ![3 restaurants, breakfast, lunch, dinner served; 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HKD 140 to 206.80 for adults and HKD 103.40 to 103.40 for children - 3 restaurants - A bar/lounge - A coffee shop/cafe ### Restaurants on site - Andante - Essence - Olea ### Things to do - Children's pool - Gym - Seasonal outdoor pool - Shopping centre - TV in common areas ### Family friendly - Children's pool - In-room cot - Rollaway/extra bed (surcharge) - Seasonal outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - 4,790 square feet of conference space - 7 meeting rooms - Computer station ### Outdoors - Garden - In the mountains - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Assistive listening devices - Lift (102 centimetre wide door) - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (76 centimetre high) - Wheelchair-accessible restaurant ### More - 1 building - 100% renewable energy - 23 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2006 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - 40-inch LCD TV with satellite channels - Pay films ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free local calls - Heating - Iron/ironing board - Laptop-compatible safe - LED lighting - Phone - Recycling - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 5:30 AM Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorisation upon arrival. ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from 1 December to 31 March: - Swimming pool ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for HKD 550.0 per day. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: HKD 800.00 per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately HKD 140 to 206.8 for adults and HKD 103.4 to 103.4 for children - Self-parking fee: HKD 250 per day - Valet parking fee: HKD 250 per day - Rollaway bed fee: HKD 550.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property uses a grey water recycling system This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The seasonal pool will be open from March to October The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Citygate Hong Kong Novotel Citygate Novotel Citygate Novotel Hong Kong Hong Kong Citygate Novotel Hong Kong Novotel Citygate Novotel Citygate Novotel Citygate Hong Kong Novotel Citygate Hotel Novotel Citygate Hotel Hong Kong Novotel Hong Kong Citygate Novotel Citygate Hong Kong Hotel Hong Kong Novotel Hong Kong Airport Novotel Citygate Hong Kong Hotel Tung Chung Novotel Citygate Hong Kong Hotel Novotel Citygate Hong Kong Tung Chung Novotel Citygate Hong Kong Hotel Novotel Citygate Hong Kong Tung Chung Novotel Citygate Hong Kong Hotel Tung Chung ## Frequently asked questions ### Does Novotel Citygate Hong Kong have a pool? ### How much does it cost to stay at Novotel Citygate Hong Kong? ### Is Novotel Citygate Hong Kong pet-friendly? ### How much is parking at Novotel Citygate Hong Kong? ### What time is check-in at Novotel Citygate Hong Kong? ### What time is check-out at Novotel Citygate Hong Kong? ### Does Novotel Citygate Hong Kong provide a shuttle to the airport? ### Where is Novotel Citygate Hong Kong located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Novotel Citygate Hong Kong Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 10 Location ### 8.8 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 530 8 - Good 319 6 - Okay 93 4 - Poor 35 2 - Terrible 24 ## Reviews ### 8/10 Good #### Helena Irmeli 14 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Friendly staff, spacious comfortable room, good breakfast. ![Beautiful Christmas decorations. ](https://a.travel-assets.com/ugc/hotel-reviews/09428054-0f82-49f1-96b2-cd4cb7e17e81-1765731695674.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Helena Irmeli Stayed 1 night in Dec 2025 ### 6/10 Okay #### sean 13 Jan 2026 For the cost of the stay its just average nothing special. ##### sean Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Ivy 16 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Easy access from airport ##### Ivy Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Carol 14 Nov 2025 Liked: Cleanliness, property conditions & facilities The room was exactly what we needed, all of the amenities, breakfast available, shuttle to the airport. ##### Carol Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Kit Yee Karen 7 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient location. Friendly staff. ##### Kit Yee Karen Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Thiro Selvan 12 Dec 2025 Liked: Staff & service, amenities Quite limited breakfast menu. But comfortable hotel and safe. ##### Thiro Selvan Stayed 2 nights in Dec 2025 ### 8/10 Good #### Winnie 5 Jan 2026 Liked: Staff & service Never tried the breakfast. ##### Winnie Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Abejail 24 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Near the airport and convenient to shopping ##### Abejail Stayed 2 nights in Oct 2025 ### 8/10 Good #### Stephen 4 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good airport hotel. ##### Stephen Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Faye 13 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Courteous staff , clean room, shuttle service to/from airport is a great help, excellent location being connected to a huge mall, just minutes to the subway. ##### Faye Stayed 1 night in Nov 2025 ### 8/10 Good #### Joshua 15 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to airport with shuttle bus, many dining options nearby from humble eats to extravagant dining. ##### Joshua Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Kit Yee Karen 24 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The airport shuttle bus driver was very friendly and helpful! ##### Kit Yee Karen Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Surishta 2 Dec 2025 Liked: Cleanliness, staff & service The Novotel staff are polite. The checkin was easy, quick and we appreciated the checkout time of 2pm as our flight is late. It’s difficult to find Novotel when you come out of the MTR. Take a lift to level 2 and it’s near Uni Glo. Very convenient location and shopping was fun here. ##### Surishta Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### John 2 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed here for one night on a late evening arrival into Hong Kong. The hotel is perfectly comfortable and convenient for the airport, with a very prompt shuttle service. ##### John Stayed 1 night in Sep 2025 ### 10/10 Excellent #### JULIO CESAR 17 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location and great costumer service ##### JULIO CESAR Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### deborah 17 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone at the front desk was very pleasant and helpful. I was allowed to check in a bit earlier, allowing me to rest after a long flight. ##### deborah Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Arlene 1 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All the staff are nice and accommodating and very helpful especially the front desk ##### Arlene Stayed 3 nights in Jul 2025 ### 8/10 Good #### James 21 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities All good ##### James Stayed 5 nights in Dec 2025 ### 8/10 Good #### Tim 15 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff ![](https://a.travel-assets.com/ugc/hotel-reviews/09a68aab-3bcd-459c-8e4b-fc48ff6ff7ed-1757930914126.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bda958b3-4cb1-442a-a6b4-0422ebea639b-1757930917578.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tim Stayed 1 night in Sep 2025 ### 8/10 Good #### Helen 7 Aug 2025 we enjoy so much the hotel was accesable to the store busses and train station. ##### Helen Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Yvette 24 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent place to stay everything was exceptional ##### Yvette Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Juan Carlos 28 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort EXCELENTE TODO ##### Juan Carlos Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Tony Kit Tong 12 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice staff ##### Tony Kit Tong Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Verified traveller 10 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### strong recommended hotel Very nice location after check in, free to walk everywhere, shopping or dining ##### Verified traveller Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Donmar 26 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Family safe to stay in hongkong Amazing staycation ##### Donmar Stayed 2 nights in Jul 2025 ## 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