Ratings based on 306 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom berkshire

Posted 02-May-2015
Pros: Staff were very helpful and sea view room was as promised
The view from our room was 5 star. Good stopping point on the way back from Cornwall.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Somerset

Holiday

Posted 26-Apr-2015
Pros: Close to the harbour, polite efficient staff.
Cons: Creaky floorboards, cheaper parking.
Location: Harbour/Marina 5 mins walk. Theatre 15 mins walk. Boat roads to Brixham, Dartmouth. Steam train from nearby Paignton to Dartmouth or Totnes
We had the best of the weather, wall to wall sunshine but marred slightly by easterly wind. The views from our balcony was stupendous, the balcony was sheltered and was well furnished. The room was of a good size and well furnished but the TV cabinet was rather too large for this day and age. The bathroom was of a good size and very clean. Apart from one day the neighbours were quiet but unfortunately a couple who only stayed for one night spoiled it for us. The only real fault with the hotel itself was the squeaky floorboards in the corridor but as long as both doors are closed this was not a problem. The staff were all very polite and helpful but at times during breakfast they were run off their feet. The pool was well maintained but on one occasion quite cold. Over all we enjoyed our stay and would definitely return.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Cheltenham

An anniversary weekend

Posted 21-Apr-2015
Pros: Apart from being close to the harbour and shops, it has a certain ambience to it.
Cons: n/a
Location: superb location near harbour & shops.
This is the second time we have stayed here and no doubt will come back again at some stage.
2 out of 5
by A verified travellerfrom london

needs a refurbishment

Posted 19-Apr-2015
Pros: location and friendly staff
Cons: rubbish free wi-fi, parking charges really annoying given cost, i didn't have breakfast included despite a relatively high price
stayed for 1 night on a trip to torquay to see a relative - fancied staying somewhere a bit nicer and so picked out the Imperial as was a 4*. Its a really nice location with great views across the bay but overall its a tad too expensive for what's on offer as is really in need of some refurbishment and general improvement. Its not that shabby - just not up to what you would expect for the rating and price
3 out of 5
Recommended
for Everyone
by A verified travellerfrom H

Posted 03-Apr-2015
General quite nice but looked a bit dates throughout
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Apr-2015
very nice stay, comfortable clean and close to the beach. Also has an amazing view of the sea from the balcony, would definately recommend this hotel and would come back if i visit Torquay again!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom England

Well situated wonderful hotel

Posted 03-Mar-2015
Enjoyable stay, staff very friendly and helpful. There was a mix up over a dinner booking, but, it was soon resolved.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Stunning Views from a quiet, convenient location

Posted 02-Mar-2015
Pros: Location, location, location. Chrming staff too.
Cons: Upgrade of the room furnishings. Better organised reception desk.
Location: Short walk to Harbour & town. Directly on the South West Cost path with a simply beautiful walk away to Daddy Hole Plain & Meadfoot.
We had a third floor room with stunning views over the bay. The breakfast room and bar has the same lovely outlook. It's a 10 min walk from the Harbour & 5 mins to a small beach. Delightful. The interiors are a bit jaded and very English Sea Front (not modern) but I forgive them this and more for the warm welcome and comfort all round.
3 out of 5
Recommended
for Everyone
by A verified traveller

Grand hotel Staring to look a bit tired

Posted 27-Feb-2015
Watch the parking charges ! Otherwise good value
3 out of 5
Recommended
for Families
by A verified traveller

Room needs updating

Posted 24-Feb-2015 on Hotels.com
Room on 4th floor was inferior to previous stays, needs updating and shower had no power. Breakfast was good, otherwise standard fair.