4th time here over past 2 years --this time in main building in refurbished room which is very well done --no waste paper basket in bedroom ! Bit strange but small thing --as before all staff very friendly well trained and genuinely pleased to see us back --breakfast in both Whale and Bela Vita is excellent --good choice of restaurants on site as well as Arte Nautice fish restaurant on beach where wines are noticeably cheaper than in restaurants on site
We ate twice in arte nautica and adega (portugese traditional)but were a bit diappointed that Whale menu was a lot changed and to our taste not for better --it seemed that it had been made a bit posher but we missed a couple of really nice simple pasta dishes and generally Whale seemed less popular than on previous visits and not open as often for either lunch ot dinner --we asked about changes to menu but were told it was ,, result,, of research !maybe it was but we were not impressed ! We didnt fancy Aladdin which again had changed menu and seemed to have gone upin price --ate lunch at bar outside Residence and really good simple food pizza baguettes wraps and salads --all staff here were justoutstanding --really very friendly including a couple ofplacement students
Travelled with my partner & toddler. Was an excellent 5 day get away. The hotel was exactly like the pictures shown. Staff were polite,friendly and willing to help at any opportunity. The hotel was truely luxurious. We enjoyed the breakfast buffet and found this fresh, with plently of variety and tasty. We ate at the resturant a few times and found the food delicious and value for money. This hotel is one i will definately visit again especially as it is child friendly (we were provided with a ground floor double room which had a well presented large cot perfect for my little boy he couldnt wait to get in and slept very well). Everything exceed expectations!
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