Our first time in Madeira, so before we choose our hotel we checked other reviews and liked the look of The Cliff Bay Hotel. We were not disappointed. Everything we wanted from our week in the winter sun, the hotel more than provided for. The reception staff were friendly and efficient, the reception area was very plush and very cosy looking. Huge displays of fresh flowers filled the various sitting rooms and restaurants. These were replaced on the 1st Dec with lovely Christmas decorations. Our very spacious room over looking the sea and the harbour was ideal. The spa and indoor and outdoor swimming facilities were excellent with ample quantities of reclining sun loungers to chill out on. The restaurants catered for every taste. The restaurant staff were very efficient and very professional. What was very noticeable was the cleanliness, inside and outside of the whole complex. All in all a very well run hotel. A big thank you to all of the staff.
"Large, stylish, landmark hotel in a good location"
The hotel had a very 60's - 70's feel, but done very nicely. Rooms have good sized balconies and sliding doors and good bathrooms. We had a huge (and comfortable) bed.
The hotel bar and restaurant were pretty decent. Champagne and a live pianist at breakfast give the feeling of luxury. The dinner menu focused on buffet style - I guess for the full board guests - but offers reasonable value.
The facilities were not always the newest, but are well maintained. We used the indoor pool several time, and the outdoor infinity pool was very striking (if a bit cold to use in December) and had amazing views of the docking cruise liners.
As we visited out of season (Dec) the hotel was quiet and we didn't have to wait for anything.
"very well situated, with nice walk into Funchal."
We enjoyed the hotel facilities and it was a good base for walking around the area between Funchal and Camara do Lobos. Information was available at reception and the experience is well worth repeating. The weather was changeable but did not spoil our visit at all.
"Great Location on the coast + free bus to Funchal"
Had two weeks stay. Loved Madeira ....hotel was perfect. Did my research regarding the reviews before booking, and went for the B&B only. Some guest that had paid for HB were not happy with the dinners not much choice and not too good! Not many guest for dinner around 23 people! So might be the reason. Kettle and cups provided in your room Take your own tea and coffee as they only give you, enough for the 1st day.
This hotel is ideally suited for a fantastic holiday. There are plenty of areas in the hotel complex to relax, eat, sunbathe, drink or swim. It is easily within walking distance of Funchal and only a 4 Euro taxi back up the hill. There are dozens of lovely restaurants in the locality; all about the same price and all serving an extensive selection of Madeira cuisine plus the usual familiar dishes. Local fish is plentiful, nice and available in all the restaurants. I cannot fault this hotel for location, service, price or amenities.
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