Southern Gulf Islands Waterpark Holidays

The staff were not particularly accommodating or helpful, which made even simple requests feel like a hassle. Service is a big part of any hotel stay, and this is where things fell short, there was little effort to go above and beyond or even meet a basic level of attentiveness. Overall, underwhelming.

Great location, service and overall experience

OK to start. I was greatly impressed with the front door service offering me help with my bags and valet parking. Also they upgraded my room to a suite. Absolutely will be back. Highly recommend staying here if you get a chance.

I didnt need the air conditioning but the temperature was pretty good.

Front Desk Staff and on site staff very friendly!

My husband and I were reviewing our stay when we left the hotel. The staff is just EXCELLENT. They are very very accommodating and enthusiastic and helpful. The decor is..well..needs help. The black dark hallways are abysmal..the rooms are decent but nothing..and I mean nothing flows. It is chopped up. The entrance is small for a hotel of this size. The check in desk is like a kiosk and it is placed in the worst possible spot. Would I stay here again? Only for the staff.

Everyone was so accommodating and professional! Our stay was amazing!

Excellent experience! Looking forward to my return and enjoying the gym facilities, spa and beautiful space.

Excellent staff. Very accommodating and helpful.

The staff were not particularly accommodating or helpful, which made even simple requests feel like a hassle. Service is a big part of any hotel stay, and this is where things fell short, there was little effort to go above and beyond or even meet a basic level of attentiveness. Overall, underwhelming.

We recently booked a stay at Pan Pacific Vancouver for my parents, and they had an absolutely wonderful experience. They couldn’t stop talking about how beautiful the hotel is from the elegant interiors to the relaxing atmosphere. What stood out the most was the stunning view. They loved waking up to breathtaking views of both the sea and the city it truly made their stay extra special. They also mentioned how comfortable and enjoyable everything was during their visit. From the rooms to the overall ambiance, everything exceeded their expectations. Overall, they really enjoyed their stay and would definitely love to come back. Highly recommended for anyone looking for a beautiful place with amazing views in Vancouver!