Ersha Island Scuba Diving Holidays

Horrible property not as described materially different from the advertising on the Hotels.com website. Hotels.com did nothing to support us during this travel after several complaints about the hotel being materially different from what was advertised refund process took weeks only for it to end in them saying they cannot do anything hotel is in the middle of nowhere it is not a deluxe hotel as described or as pictured and the hotel went further to change the pictures on the booking after I raised a complaint with the Hotels.com staff do not go to this hotel

The check-in experience was excellent. The room was spacious and bright, with great sound insulation. The service was attentive and thoughtful. Highly recommended!

Location is strategic. The room is clean. The cleaner Long Chun Lane (龙春兰）from Level 26 made our stay very pleasant. She was very helpful and made sure our room is clean everyday. Thank you for making our stay pleasant. Love the welcome drink. The only thing is the name of the hotel is very confusing as it’s totally different from what I booked in the app. If coming from MRT, it’s difficult to find the entrance to the hotel. Lifts are a bit slow. Hope there will be a clear hotel signage at the lift area. Overall it’s a decent hotel. Thank you all for the warm hospitality!