Guangzhou Hotel Guide - Spa Hotels in Guangzhou, China

this is the first time i stayed at this hotel, i normally stay a bit closer to the city center but always wanted to try this hotel, though it was a bit out of the way. the staff was great in particular Anson who was a supervisor was excellent and really provided excellent customer service and care. Ross and Justin were very helpful in helping me get around town and calling Didi and Ubers for me in relatively unknown locations, very high levels of professionalism that normally i don't get in most hotels in Gz.

Bai Yuen Hotel is closed to subways, transit, and restaurants.

This hotel is stunning, the facilities are excellent and the staff are very very helpful. It was unfortunate that the hotel was extremely busy for my stay, there was pre booked events on during my stay. I booked this hotel for a business trip, and had I known that there was a kids camp booked in and a wedding that closed part of the hotel, I wouldn't have booked to stay here.

Very slow check-in process. I would consider another next time.

The hotel just right in the shopping center, and it is very close to the subway. The staffs are friendly.

Close to metro station, close to a big AEON shopping mall, lots of food in the mall. Convenience to get taxi if you don't want to take metro. Hotel spa massage is great.

Fully satisfied with every thing food accommedation and services

Pros: 1)The hotel is located directly next to a metro station 2) There is a 7/11, McDonalds, Pizza Hut and Subway right next to the hotel which is good for western people who cannot read or understand Chinese menus. 3) The staff were polite and helpful. They were able to order me a taxi back to the airport at 5;45am ( although the fair cost me 100rmb more than I would usually pay ) 4) It has a pool and gym (though it's a maze trying to find it and get to it. It made me feel like I was in a staff only area) 5) Strong wifi connection in the room and the lobby. Cons: 1) There are no ceiling lights in the room. You have to rely on three lamps at night which makes it almost impossible to see anything after 6:30pm 2) The bed is rock hard and not so comfortable 3) You did not need to swip your card in the elevator to reach your floor. No security 4) Shower and toilet leaked. 5) Buffet breakfast was average Overall the hotel does the job, it just needs to renovate and update the rooms and also needs proper lighting! I stayed on the Executive Floor so I think there would be rooms much worse than mine as I paid extra for mine. I travel to GZ for work in the fashion/textile industry so I stay here purely for location near the metro. I have stayed at Vertical City Hotel across the road and the rooms are nicer, moremodern and more spacious however I think Rosedale is more of a hotel and staff/service are better. Vertical city is more of a "serviced apartment" and more expensive.

Nice hotel, close to everything like the train, Beijing road. east to get taxi here as well.

Great staff, polite. Room quality and views are superior. Waitress Yannique did an excellent job at explaining chinese customs. Only small negative was the staff at the TianBar, but this does not change the complete 5star view of this place