they need to improve the front reception service. they not very good English. not smiling not warm to the people check in .the male is better then female service. I can believe buy Hilton hotel we have that low service. not very happy about that.
Traveller from Sydney
Located in the heart of the Central Business District of Guangzhou near several government offices the DoubleTree by Hilton …More
It would be good to know there was a shuttle bus to the airport for pickup ,we had a bad experience with con men and an irate taxi driver who did not understand me and I did not understand him.
Everything was good regarding the hotel.
Stayed here several times and everything was great until this time... the room that I was given was on level 5 which stunk of mould. It was a terrible experience for the first 5 nights as it made me sick. I went to tell the receptionist and she found another room for me on the 26th floor which was fine. Everything else is fine as usual. Would probably stay there again as long as I don't stay on the 5th or 6th floor as the same smell is also in level 6.
I have been staying at this hotel for the last six years. I have never been disappointed. The hotel is located in the Tianhe District in the Zhujiang New Town area. It is surrounded by a multitude of modern skyscrapers and office and residence buildings. The new town area is very quiet, modern, clean and quite different from other parts of Guangzhou. The Zhujiang New Town subway station is just a block away. Use Exit A2 from the subway station to get to the hotel. Just around the hotel are quite a few restaurants (Both Western & Asian) and gastro pubs that have sprouted up in the last few years. The hotel is also very close to the US Consulate, and Tianhe Park that was build for the Asian Games. The park is very beautiful at night. It get completely lit up, and draws a lot of people. It is just a great place to hangout especially at night.
The hotel itself is very nice. The rooms are very clean, modern and extremely comfortable. We usually book the Executive room, which is decent in size, and includes free mini bar, free wifi, and free daily breakfast.(very good spread). The mattress, pillows etc are very comfortable. Linens and towels are of top quality. I visit during the Canton Fair and they offer a free shuttle to and from the Fair. There is also a 7 eleven, in the same building as the hotel. Very convenient for snacks and drinks etc.. The staff at the hotel is very polite and English has never been a problem. Book this hotel. You will not be disappointed.
Located in the center of Guangzhou city, the Yuexiu district is home to Guangzhou’s city government. Yuexiu Mountain is surrounded by a beautiful park that offers a serene and relaxing oasis from the busy city center. The Temple of the Six Banyan Trees, a Buddhist temple that was originally built in 537 AD, features a beautiful statue of the Bodhisattva Kuan Yin.
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