Hong Kong SAR Mountain Holidays

This is the second time that we stay at this hotel. Rooms were clean, a bit small. Staff was very friendly and helpful. They provide a glass bottle to be refill in their water dispenser. We were welcomed with a bottle of wine and daily buffet breakfast. The hotel is close to metro station.

from cleanliness to friendly staff very accomodating service is superb

Overall, I had an outstanding experience. Memorable positive include the Assistant Chief Concierge, Steven Hon, was extremely helpful and responsive to our needs, from recommending a great hike on Dragon back to a local sushi restaurant and ordering taxis and helping with our luggage. He exemplified honest engagement with the customer and caring. The hotel is a bit dated physically but has great views and a warm ambience. Additional strengths are the location and great view of the harbor. Excellent massage in the spa and tasting menu at the French restaurant.

Beautiful historic hotel in a perfect location… loved it!

Small bedroom but nice Gym with only one trademill and 2 machines Breakfast limited and not good

All was good except the Lounge Staff. I felt like I was not welcome there. Ordered 2 beers and a cheese platter. Waited 20 minutes after the beer and no cheese platter. When I asked about it, the guy was non-caring and relied with a "will bring it now". I told him to forget it and left. He Tried getting a tip as well. :). After that, I ordered room service and the service was Excellent!

Overall, I had an outstanding experience. Memorable positive include the Assistant Chief Concierge, Steven Hon, was extremely helpful and responsive to our needs, from recommending a great hike on Dragon back to a local sushi restaurant and ordering taxis and helping with our luggage. He exemplified honest engagement with the customer and caring. The hotel is a bit dated physically but has great views and a warm ambience. Additional strengths are the location and great view of the harbor. Excellent massage in the spa and tasting menu at the French restaurant.

The property is a little old and lacking in power sockets, but other than that, the experience was great. Very impressed by how quickly the phone is answered when we called for reception – Practically instantaneous, the few times I called.

This is the second time that we stay at this hotel. Rooms were clean, a bit small. Staff was very friendly and helpful. They provide a glass bottle to be refill in their water dispenser. We were welcomed with a bottle of wine and daily buffet breakfast. The hotel is close to metro station.

from cleanliness to friendly staff very accomodating service is superb

Overall, I had an outstanding experience. Memorable positive include the Assistant Chief Concierge, Steven Hon, was extremely helpful and responsive to our needs, from recommending a great hike on Dragon back to a local sushi restaurant and ordering taxis and helping with our luggage. He exemplified honest engagement with the customer and caring. The hotel is a bit dated physically but has great views and a warm ambience. Additional strengths are the location and great view of the harbor. Excellent massage in the spa and tasting menu at the French restaurant.

Room was basic even after booking a superior twin, beds hard and not enough coffee in the tray. Staff very friendly

The elevator very slow. Area is very easy to go around in HK. Subway is few steps away exit HK U B2 from airport or Bus A10 I like the bus much easier with luggage.

Small bedroom but nice Gym with only one trademill and 2 machines Breakfast limited and not good