Terme Euganee Luxury Holidays

We have travelled the world (including most of Italia) and we had great expectations for the Bristol Buja on our first trip to Abano Terme. However, the problems started early when we arrived after a long drive by car from the Rome airport. Where I literally watched the Porter run and hide when he saw that we had heavy luggage to unload. Which my wife and I then had to manage alone upon arrival, and then again on check-out! And it continued from there all downhill. Including the very un-friendly attitudes at reception. Acting as if our business was a distraction from their more important personal lives. Never once did we receive a pleasant hello or even buongiorno as we came and went. Not to mention that they claim to be Pet Friendly, totally false. Only if our 5kg well-behaved dog stayed isolated in the room with us! Finishing up this disaster, was our last morning. First, the breakfast ended 45 minutes early and the selection & service was limited. Then at a surprise required early check-out, it was shocking to see that the lobby had already been closed and the furniture all covered in sheets! Sadly, the only things positive about this aging "fake" 5 Star hotel were the women at the pool bar and lobby bar. Plus the Manager's very professional efforts to try and remedy the many problems we had at the hotel and in particular at the Spa. We sincerely appreciated his efforts. While Abano Terme was a great and elegant city, the Bristol Buja was a gigantic disappointment.

The property and spa were amazing. The views from the property were gorgeous. Train station was walkable and a short ride to Venice. The town was well kept with tons of shopping and eatery options. I would say this is a slept on destination and more people should visit!

This property had its day but long passed now. The spa area is very dirty. Unscrubbed tiles, unkempt grounds & outdoor common areas. The thermal pools were lukewarm, dirty, & jets not fully functioning. The lobby area and dining room are nice but staff is rude and haughty with the impression they are still in the grandiose days of yore.

Stunning hotel and the spa and pools were truly incredible..... Found out the waters flow for 25 years underground from the Alps and have medicinal healing abilities for joints and aging and so much more

We have travelled the world (including most of Italia) and we had great expectations for the Bristol Buja on our first trip to Abano Terme. However, the problems started early when we arrived after a long drive by car from the Rome airport. Where I literally watched the Porter run and hide when he saw that we had heavy luggage to unload. Which my wife and I then had to manage alone upon arrival, and then again on check-out! And it continued from there all downhill. Including the very un-friendly attitudes at reception. Acting as if our business was a distraction from their more important personal lives. Never once did we receive a pleasant hello or even buongiorno as we came and went. Not to mention that they claim to be Pet Friendly, totally false. Only if our 5kg well-behaved dog stayed isolated in the room with us! Finishing up this disaster, was our last morning. First, the breakfast ended 45 minutes early and the selection & service was limited. Then at a surprise required early check-out, it was shocking to see that the lobby had already been closed and the furniture all covered in sheets! Sadly, the only things positive about this aging "fake" 5 Star hotel were the women at the pool bar and lobby bar. Plus the Manager's very professional efforts to try and remedy the many problems we had at the hotel and in particular at the Spa. We sincerely appreciated his efforts. While Abano Terme was a great and elegant city, the Bristol Buja was a gigantic disappointment.

The property and spa were amazing. The views from the property were gorgeous. Train station was walkable and a short ride to Venice. The town was well kept with tons of shopping and eatery options. I would say this is a slept on destination and more people should visit!

This property had its day but long passed now. The spa area is very dirty. Unscrubbed tiles, unkempt grounds & outdoor common areas. The thermal pools were lukewarm, dirty, & jets not fully functioning. The lobby area and dining room are nice but staff is rude and haughty with the impression they are still in the grandiose days of yore.

This property had its day but long passed now. The spa area is very dirty. Unscrubbed tiles, unkempt grounds & outdoor common areas. The thermal pools were lukewarm, dirty, & jets not fully functioning. The lobby area and dining room are nice but staff is rude and haughty with the impression they are still in the grandiose days of yore.

The property and spa were amazing. The views from the property were gorgeous. Train station was walkable and a short ride to Venice. The town was well kept with tons of shopping and eatery options. I would say this is a slept on destination and more people should visit!

Stunning hotel and the spa and pools were truly incredible..... Found out the waters flow for 25 years underground from the Alps and have medicinal healing abilities for joints and aging and so much more