Mackay Region Luxury Holidays

Beautiful place to stay with amazing views. Staff were friendly and helpful. Included continental breakfast was delicious and fresh.

Nice stay and beautiful location.

Beautiful place to just relax and enjoy nature all around you. The resort has wonderful facilities around the pool and next to the beach. The food and the restaurant were just excellent although at times they were a little short staffed in the dining area which was not ideal but overall we loved our 5 day stay

Our stay was just ok. The trash was still full and in the kitchen from the previous guest, there were dead roaches, there were dirty popsicle sticks by the pool. The coffee machine didn’t work either. A staff member did drop a different one by after I let them know. We also had the doorbell ring at 2am and wake everyone in the house… apparently this is common when the batteries run low? Seems like they should be routinely changed to prevent that from occurring. None of these issues are big, but combined are quite a few blunders considering we paid top dollar to stay here.

The apartment was beautifully appointed and the view was gorgeous. Would definitely recommend!

First room was terrible! Spiderwebs, and very unclean, barely 3 stars, dated and very dirty! The bed was terrible! probably one of the worst ever in our travels - the mattress completely sank and couldn’t sleep! We got upgraded to the next category which was acceptable and close to 4.5 star perhaps. Dinner at the Pacific was average and expensive. Not good value. Breakfast was probably 3.5 star. The best dinner and highlight was Amici’s which we were fortunate to experience on our last evening. The island itself is spectacular and one of the most beautiful in the world. I think what let the overall place down was the lack of cleanliness and the lack of attention to detail as well as the food. The staff were lovely. However the service when we were ringing to request things was terrible as most of the time our calls were not answered. Overall a paradisaic experience let down by a lack of resources, passion and training - let down by humans - a paradise deserves perfection at least close to it .. the intercontinental fell very short of the mark and what could’ve been.

Amazing place to stay! Loved the staff they helped us with everything we needed and provided helpful recommendations, loved the views, the location, the amenities in our apartment, it was like a little paradise!

Beautiful place to stay with amazing views. Staff were friendly and helpful. Included continental breakfast was delicious and fresh.

Nice stay and beautiful location.

Beautiful place to just relax and enjoy nature all around you. The resort has wonderful facilities around the pool and next to the beach. The food and the restaurant were just excellent although at times they were a little short staffed in the dining area which was not ideal but overall we loved our 5 day stay