Isla del Puerto Luxury Holidays

A

There was no one at the desk when I arrived. No hot water the first morning. When I called about it, the front desk person was like “oh well, I’ll report it to maintenance.” For what I paid, they should have moved me to a different room immediately. But they did not care. I guarantee that I won’t be returning.

Air conditioning, clean room, location.

Amazing

The hotel is tired I would put it at a 3 star range. Wallpaper is fraying and ripped. Rooms are a bit musty smelling. The pool was nice but the area around it unremarkable. Felt like false advertising - if it promoted itself as a 3 star hotel I would have been satisfied

Amazing

A

The room itself is very clean. Very good staff. Wi-Fi is pretty weak. Has a weird system with the room key. You don’t get a card to enter your room anytime you want, you have to leave your key with reception every time you leave. You have to be a trusting person to be able to do that otherwise take any valuables with you if you can. Showers don’t have hot water. Free Breakfast and they gave me free water. Overall decent experience.

Paolo and Alvis were especially helpful at check in and check out. But every single person at the reception is fantastic, it’s 24 hours you hand in your key they take care of it until you’re back whenever you want to come. Housekeeping was great and the room was incredibly clean. The area is quiet: mostly student and residential and is a 10 min walk from the metro station Bologna which connects you to Roma Termini (central station) in case you want to do day trip away from Rome, the Colosseum and many more main attractions is on the same direct line. Lots of supermarkets and restaurants around, and good night time vibe. Recommend visiting the museum that is just down the street from the hotel. Breakfast was included and was simple and tasty, coffee drinks were amazing and the staff is so lovely in the morning. Overall, highly recommend this hotel!

Great