Quintana Roo Honeymoon Holidays

Pool was great. Staff was super friendly. Food was amazing. Drinks were very good. Would definitely book another vacation here.

The place is perfect esp for families..food is everywhere, beach is perfect, accomodation and activities are cool. Giving a 5 star rating and will be back 10x for sure

Staff are very friendly and courteous

The room was ok, water didn’t flow down the shower drain, which rush drain water up the drain and into the bathroom. Mix drinks were bad, food was good. But the location is amazing, the view and beach was amazing. Probably the most beautiful location I’ve ever stayed, unfortunately the hotel is ok.

The architecture of this resort is really gorgeous, however I expected much better services and customer service from a luxury resort. Pilates and fitness classes are advertised, but there was only a very beginner level yoga class available in the morning. Service to the pool was inconsistent - sometimes we would get service, sometimes we would need to go ourselves to the bar to order, and our requests were sometimes forgotten. I was also surprised to see the amount of extra charges - there was a whole separate menu of food at exorbitant fees, which makes you question the quality of the food that was included as part of the all-inclusive charge. There were cancellation fees of 25USD for the yoga classes - my own fancy gym in Montreal wouldn’t charge me that. Room service required a fee, and it was not otherwise possible to bring food to the room. These are things I expect at a regular hotel, but not one that advertises itself as a luxury hotel. It really undermines the luxury of it all. Aside from that, it is a stunning resort. Very calm and clean.

Pool was great. Staff was super friendly. Food was amazing. Drinks were very good. Would definitely book another vacation here.

The place is perfect esp for families..food is everywhere, beach is perfect, accomodation and activities are cool. Giving a 5 star rating and will be back 10x for sure

Staff are very friendly and courteous

The place is perfect esp for families..food is everywhere, beach is perfect, accomodation and activities are cool. Giving a 5 star rating and will be back 10x for sure

Staff are very friendly and courteous

This was a completely perfect couple experience. Everything was taken care of and the service was exceptional. Only couples made it quiet and intimate. If you wanted to socialize you could if not no worries there was space to be to your self. The Food was delicious and the healthy vegan portion of every restaurant menu was a good option at times. The spa was a bright spot in an already overwhelmingly luxury experience. The complimentary hydro therapy session was great. We also had a couples massage that was complete and relaxing. Overall Beloved was what hoped for and more. Thank you to all of the staff that work so hard and always smile.

Our second time back and it was still amazing! Such friendly staff and everyone was helpful. Bartenders were always very happy to serve whatever. Benamar, one of the bellhops was especially helpful if we had an excursion or anywhere else we needed to go. Giving options of ways to save money. Food was good. I was able to find something I love at the buffet everyday. For the "special dinners" you can do a more fancy restaurant, our package came with 3 dinners included. Those meals were amazing. The only thing that I would change is the activity calendar. It was hard to find, the app wasn't as helpful for this either. There was a TV by the theater that had it posted but it went down. I would hope to have it other places as well so it's easier to plan your stay. Loved it and we will go back again.

Pool was great. Staff was super friendly. Food was amazing. Drinks were very good. Would definitely book another vacation here.

The place is perfect esp for families..food is everywhere, beach is perfect, accomodation and activities are cool. Giving a 5 star rating and will be back 10x for sure