Mexico and Central America Honeymoon Holidays

Absolutely amazing stay! From the moment we arrived, everything was beyond our expectations. The hotel was spotlessly clean, comfortable, and beautifully maintained. The entire staff was incredibly friendly, welcoming, and attentive, which made us feel truly cared for throughout our stay. The food was fantastic, with great variety and something delicious to enjoy every day. The entertainment was also a huge highlight—there was always something happening, making the atmosphere fun, lively, and enjoyable from morning until night! The spa staff were especially welcoming and professional, and the experience was wonderful from start to finish. Overall, we had such a great and relaxing stay and honestly didn’t want to leave! We will absolutely be coming back. This is officially our go-to place in Cancun, and we would highly recommend it to anyone looking for a clean, comfortable, fun, and welcoming resort with amazing service.

It’s a lovely small resort. Very well maintained. Not a lot to do. Little entertainment and I’m sorry to say that the food was average at best. Choices for eating limited and not particularly exciting.

Good staff, right from the lobby to the porter: Edgar at the front desk was fantastic in checking us in, explaining things to us, reserving one of the choice restaurants, and generally helping us with the arrangements for a birthday celebration. It turned out very well. Luciana, Mabel, and Yomina (?) at the restaurants made every meal experience quite enjoyable. The rooms were clean, and while the resort is not one of the newest, it is in very good shape: clean, safe, One suggestion though: the tour team’s positioning by the elevators and repeat pitches as we asked past was a tad heavy.

Overall we enjoyed our stay there. Every employee were super friendly and super polite. The food was great in most of the restaurants. I would say that it lacks on activities and entertainment specifically at night. But what I think was the biggest issue was that the VIP Louge was a joke. The "exclusive foods" there was literally the same as the main breakfast buffet. I also notice we were not getting the 'top shelf' licors, bartenders were making drinks in a little room instead at the bar with displayed licors. It makes us wondering what else the hidden from customers.

It’s a lovely small resort. Very well maintained. Not a lot to do. Little entertainment and I’m sorry to say that the food was average at best. Choices for eating limited and not particularly exciting.

Overall we enjoyed our stay there. Every employee were super friendly and super polite. The food was great in most of the restaurants. I would say that it lacks on activities and entertainment specifically at night. But what I think was the biggest issue was that the VIP Louge was a joke. The "exclusive foods" there was literally the same as the main breakfast buffet. I also notice we were not getting the 'top shelf' licors, bartenders were making drinks in a little room instead at the bar with displayed licors. It makes us wondering what else the hidden from customers.

Amazing resort! Staff were incredibly friendly and food was amazing. Lots of activities for children. Definitely recommend and will consider returning in the future!

We booked a 5 night stay under the Premium level. The room was clean with all amenities included. Resort area such as the pool and hallways were clean. However, the food in the buffet was a 2/10 to be completely honest. The food was rinsed and repeated over and over allowing for no variety in the meals and furthermore, felt to be a chaep way to take on the all-inclusive title. Additionally, if you weren't at the pool bar it was almost impossible to get a drink as you had to rely on the workers passing by the adult pool. Another point to remember is that the "games room" was pay to play regardless of the tier you choose for your stay. If all of that wasn't enough, most of the staff couldn't communicate in any other language other than Spanish making communicating simple requests very hard. Lastly, the entertainment portion of the resort was done exclusively in Spanish as well making it not very inclusive to those who didn't speak the language which made it feel like a disappointment. Overall I think that if you cannot speak Spanish very well you should avoid this hotel at all costs as it really takes away from the Mexico experience and of you are a food lover then this resort not for you.

Overall an awesome stay. Close to downtown and a very relaxing time!

Was a very nice property, wish that there was more than one place for breakfast. Very minor but was a line up every morning to get in to eat.

The staff was amazing

Overall we enjoyed our stay there. Every employee were super friendly and super polite. The food was great in most of the restaurants. I would say that it lacks on activities and entertainment specifically at night. But what I think was the biggest issue was that the VIP Louge was a joke. The "exclusive foods" there was literally the same as the main breakfast buffet. I also notice we were not getting the 'top shelf' licors, bartenders were making drinks in a little room instead at the bar with displayed licors. It makes us wondering what else the hidden from customers.

My floors were not cleaned during my stay....coffee maker was not clean...room service was a wait of 2 plus hours.... We arrived after midnight and it would have been almost 2:30 a.m. in order to get food...