Puerto del Carmen Adventure Holidays

We have had an amazing

If you arrive late, I don’t think check-in is the normal standard you see in the day. Porters took guests to rooms and when I checked in it was extremely difficult to find. The same service should exist if arriving later.

Great friendly place with amazing staff

Lovely hotel, spotlessly clean, quiet, always able to get a sun lounger. Great location, just uphill (steep hill) from majn strip.

Lovely hotel, spotlessly clean, quiet, always able to get a sun lounger. Great location, just uphill (steep hill) from majn strip.

If you arrive late, I don’t think check-in is the normal standard you see in the day. Porters took guests to rooms and when I checked in it was extremely difficult to find. The same service should exist if arriving later.

Average. Whilst we appreciated the room upgrade due to a leaking toilet in the original room, everything else was just average. The phone was broken, as was the fridge, after the toilet episode in the first room, I just couldn't be bothered to speak to reception again as they weren't particularly friendly. The room was not clean. The back pool was generally nice and quiet. I felt like a burden when I spoke to any of the staff that I tried to keep interactions to a minimum, this is a shame when it is your holiday .

If you arrive late, I don’t think check-in is the normal standard you see in the day. Porters took guests to rooms and when I checked in it was extremely difficult to find. The same service should exist if arriving later.