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apreciado Miguel,
Le estamos muy agradecidos por su valoración sobre su estancia con nosotros y por el hecho de habernos dedicado unos minutos de su tiempo para hacerlo.
Estamos encantados de haber conseguido estar a la altura de sus expectativas y por supuesto de que vuelva a alojarse con nosotros en futuras visitas a esta magnífica ciudad.
Reciba un cordial saludo
Best location possible to discover Zamora. The hotel is in great condition and super clean. My only issue was with the bed and pillows (hard bed, very soft pillows). I know it is a mater of preference and I have no doubts if I had contacted the front desk maybe a more firm pillow was a possibility but I didn't. I only stayed one night.
Verified traveller
Stayed 1 night in Jul 2019
Response from Susana Mª Aguilar on 5 Aug 2019
Dear Mr. Client,
Thank you very much for having dedicated a few minutes of your time to value us and for your pleasant comments.
Sorry for not have managed to live up to your expectations and of course, we hope you book with us on future visits to this city.
Best regards
Susana Mª Aguilar
Director
8/10 Good
Gerardo
2 Sept 2018
Nice hotel for small town
Nice hotel but nothing to brag about but is a clean one and that is a plus.
Looked a little disappointing drone the outside but once inside WOW!
It was a lovely building and the service and food was excellent.
The Old city was close by and very interesting.
Couldn't fault the place.
Not exited at first but once in the hotel more I pressed. Receptionist very helpful with a comprehensive map and knowledge of places to see. Room very comfortable but slightly worn. Not a problem still very comfortable.
Pleased with the front desk staff both in the morning and afternoon. Their english was very good and it really helped us enjoy Zamora. When leaving the map on how to get out of town was very useful.
The hotel was very nice inside and looked very upper class with its stairway and stained glass windows. Rooms were neat and clean with very good mattresses.
Things we liked the best of Zamora was the castle with its great views, the bridge, the storks and their very large nests!
Nice hotel well located for the town centre.
Good value and nicely presented table d'hote menu. Helpful and friendly staff. Parking a littles expensive but secure. Excellent stay and will use again
Horus Zamora Boutique Hotel all key sights accessi
Perfect location for me as I did not have personal transport - staff efficient but I would encourage a warmer approach to non-spanish speakers. I am sure I would have seen more (& spent more euros in their community) if I was more warmly informed of local interesting sites and experiences. If more English language is not possible, people working in the tourist industry could encourage local government/councils to make more tourist literature available in english and then ensure their guests have access to it or are guided to information sites - a win/win for everyone.
Habitación bastante amplia tipo buhardilla con las ventanas en el techo inclinado. Dos camas individuales juntas. La calefacción en el lavabo estaba fuerte, y hacía calor, pero siendo invierno, no era un problema.
Miguel Angel Marín
Stayed 4 nights in Dec 2023
6/10 Okay
Verified traveller
Travelled with family
7 Dec 2023
Liked: Cleanliness, room comfort
Buena (no excelente) relación calidad-precio
El hotel está bien en relación calidad-precio. Por el precio, no se puede pedir grandes comodidades y de lujos. Está bien situado con respecto sl centro, a pocos minutos andando y tiene parking. Varios comercios a su alrededor así como el mercado de abastos justo en frente.
Hotel anticuado, cuarto de baño no cerraba la puerta, ducha de los chinos, ruidos de aparatos de aire, atención del personal justito. Le sobran minimo dos estrellas.
Habitación muy amplia, limpia y con todo tipo de comodidades. Silenciosa. Muy buena ubicación. Muy recomendable como alojamiento para visitar la parte más bonita de Zamora