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"This is a lovely hotel, we enjoyed our stay here. The only reason I’ve given a 4* not a 5* review is that there were no accessible parking spaces available on the Saturday evening when we returned for the night, as wedding guests had chosen to park there without blue badges. Not the hotel’s fault, but they did nothing about it. Our room was great - the accessible shower had a chair rather than the drop down seat I often find in accessible bathrooms. A chair feels safer. The room was big enough to turn my scooter round so that I could drive forward out of the room rather than have to reverse. The staff were very friendly."

"Ok"

"Perfect for the city centre to get to all the bars and restaurants on foot we chose a river view and a high floor had a view of the minster the staff were great helping you with everything definitely going back "

"Caroline and her team were amazing as always. "

"Very enjoyable stay as usual. Friendly staff at check in,great location and good value. Definitely be back. "

"Staff nice, breakfast good, rooms are cold, lack of hot water, walls paper thin, you can hear everything below, above and in adjacent rooms"

"Great friendly staff, spacious room Down side, lift could only carry 2 people with luggage. Long wait for the lift."

"Had a good time very beautiful room"

"Room excellent. Pool and spa area very dirty. Slow service at the bar. Took a long time to replenish hot food items at breakfast. "