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"Hotel staff were very helpful and friendly on arrival. Hotel was lovely and clean and the view from our room over the River Thames was amazing. Room was a good size. Very luxurious. Excellent access to the O2 Arena which makes getting into the arena and exiting at the end of the night so much easier and quicker and just a very short walk from the hotel The only thing that we were disappointed with was the quality of the room service breakfast. We ordered porridge and toast. The porridge was lukewarm and had no flavour, tasted like it had been made with water and quite a small portion. There were no extras to go with the porridge so very bland and overpriced at £7.00 (i.e. fruit, maple syrup etc) We also ordered toast which arrived very floppy and tasted like cheap wholemeal bread - this was £4.00. But we also had to pay £5 Room service charge and 12.5% tip, so a very expensive breakfast that was not very good quality, very disappointed for this type of hotel. We wouldn’t have minded paying this amount of money if the food had been better quality. So, all in all we would definitely stay again at this hotel but would not use the room service. "

"Had a really nice night here when we saw a show at the O2. Would recommend. Only a 20 minute walk from Canary Wharf tube station, would have been an 8 minute Uber to the O2 had the tunnel not been closed! Staff were lovely and very modern and clean "

"The room is very clean, Very close to the public transport. Staff s are very polite and friendly."

"The staff were super friendly! loved my stay"

"Fantastic breakfast. Great room. Very helpful and firndly staff."

"Really enjoy staying here. Feel very relaxed with great spa facilities. My wife had a 55 minute massage and said it was excellent. Weren’t 100% happy with the room we were put in but were quickly moved to a much better room with a bath which we were very pleased with. Cannot fault it here really and will definitely return. "

"It was a good stay, Friendly staffs."

"One night stay as exhibiting at the Excel - really great location - made the whole trip much easier - check-in staff were great also - breakfast was a bit busy at peak time"