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"Rooms newly refurbished to a smart standard. Dining option felt overpriced for what we got and for what this hotel is really for (night before/ after ferry). Bathrooms could do with extra heating and a heated mirror."

"This is an excellent hotel Jodie is a most accommodating and friendly manager. All staff are excellent."

"The staff member i met was down to earth and welcoming, fantastic facilities and amazing veiws from my room."

"Restaurant was closed but we were assured a full menu would be served in the renovated bar. Only fish and chips, hamburgers, curry, no beer (only Peroni!!) and the bar was empty and soulless. Not how we imagined our celebration with friends would be We complained but the General Manager was only contactable by email. He still has not replied. The hotel is not nearly as grand and welcoming as advertised. There are better places to stay in Canterbury."

"Good hotel, much better than our last stay! Barman was excellent. "

"Quality and value of breakfast was poor with no fresh fruit or cheese or cold meats at the buffet and very poor portions on the 1 choice we were allowed to make from the main menu. "

"Gffgg"

"Amazing as always, I’m here 2/3 times a week for work at last minute. Only 1 issue is that I’ve asked for an iron twice when checking in but they’ve forgotten it. Probably too busy with the bar during the evening which is understandable "

"Big room and cosy "