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"Comments below: pretty accurate.The hotel must be split into two, as many there seemed disadvantaged, but were respectful/welcoming. Our room was in the other wing. The rubbish outside does not appear to cause any concern to the proprietors. Inside the theme continues. Nevertheless, the gentleman who served us was very helpful. Carpet inside the room was minging, but the bed linen was spotless and the sink, shower and toilet were clean, although the whole of the loo seat came right off when lifted so we left it to one side. The half of the broken towel rail hanging on the wall couldn't be used, and the remainder stuck out of the wall at an angle and was used to pop the toilet roll on, but it kept falling off. There was soap in the dispenser by the sink, but it soon ran out. We made sure not to make contact with the carpet in our bare feet or socks. Only one cup provided for two of us, but we bought hot drinks while out. The walls had been painted nicely though. It looks like there is blood around the carpet and some towels, but I think it's actually cleaning fluid that has stained some things. The towels were properly clean and plentiful. We slept brilliantly as it was so quiet and the bed was surprisingly comfy. Next morning, hubby went to shower, which only just worked, and no soap. That's when we realised the sink soap dispenser had run out too! Verdict: at only £45 it did us for the night. A good sleep. Take your own soap/slippers. Expect the worse then it's not so bad."

"Room clean and comfortable. Staff very friendly, helpful and professional. Food delicious and generous servings "

"lovely clean hotel with great location nice big beds and a lovely breakfast in the morning "

"Historic place with reflections of the elegance of the 1920s. Great views. Breakfast was very good. Pleasant gardens too."

"Room had mold on ceiling changed and bed was not good. Staff were ok. Breakfast was hit and miss"

"Clean and comfortable hotel, well located near Barbican area and around 15 mins walk from the railway station. "

"A lovely hotel, some lovely staff but a couple seemed to not be having their best day on our arrival, nice spa, great location. Food was not brilliant, no teaspoon on the tray in the room, mirror not well cleaned and torn net curtains. Housekeeping did make up our room but it looked a bit like my 17 year old son had a go at it. This isn't a bad review as it's a hotel that could be a few very small changes from being perfect. Good central location yet quiet enough to have the windows open at nighttime. Two members of staff shone: Ade in the restaurant and Sam on reception, really friendly."

"Room was very untidy. Found an old sock behind the curtains which looked like they had been there a while. Stains on the carpet and the chair at the end of the bed. The noise is awful on the main road outside of my room which kept me awake through the night. Parking fills up very quick as well if you arrive later."

"brilliant "