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"Amazing service and amazing spa facilities"

"My partner and I had a wonderful time here. We would visit again."

"Very pleasant hotel "

"Excellent location for city centre and superb customer service "

"The building was beautiful…the location was perfect—it made everything about the city so accessible. The staff were all so gracious and kind and helpful. We’d come back to stay there, anytime."

"Brilliant hotel. Beautiful lobby and entrance area. Fast and efficient lifts. Spacious room (we had the deluxe) with a gigantic queen bed. The curtains were PROPER blackout and we slept so well because of this. Comfy pillows, all the mod cons you could need. Staff were extremely friendly :) was a great location. "

"The room was clean and comfortable, the bed was on the soft side and the room was warm. We didn't have breakfast because it was too pricey at £15 per person but there are lots of places within easy walking distance that offer better value IMHO "

"Beautiful!"

"It's A motorway services area so not the most attractive place to stay but it is convenient for the transport links, and Cribbs causeway. Certainly nothing to complain about."