View from property

Reviews of Wilson Lake Inn

3 out of 5
Wilson Lake Inn
183 Lake Road, Wilton, ME

Reviews

9.2

Wonderful

Rating 10 - Excellent. 96 out of 132 reviews" "
Rating 8 - Good. 23 out of 132 reviews" "
Rating 6 - Okay. 7 out of 132 reviews" "
Rating 4 - Poor. 3 out of 132 reviews" "
Rating 2 - Terrible. 3 out of 132 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

sandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was quiet
Stayed 1 night in Feb 2024
Response from Jesse on 23 Feb 2024
Thank you for your review we hope to see you again!

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wilson Lake Inn has a hometown feel with big-hotel standards of cleanliness, service, and amenities. The staff appears to treat each other like family, which only enhances visitors' stays.
Stayed 2 nights in Nov 2023
Response from Jesse on 14 Nov 2023
Thank you for your kindness Frank! We look forward to your next stay with us.

10/10 Excellent

SANDRA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Maine motel in Wilton
It's a charming motel with comfortable rooms on Wilson Lake. There is an excellent Italian restaurant down the street where we enjoyed a delicious dinner. It's a bit pricey but lovely.
Stayed 1 night in Oct 2023
Response from Jesse on 26 Oct 2023
Thank you Sandra we really hope to see you again please let us know when you would like to stay again.

8/10 Good

Vickie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice property overall. The room was clean except for something black in the sink. Maybe mascara? The drain was slow to that sink so that might be part of the problem. I just wiped it up with a wash cloth. Our outside door upper hinge was broken like someone had attempted to force open the door. I don’t think it happened during our stay. The other hinges were intact so the door locked okay. The lake was beautiful. The grounds were well manicured. We were visiting our son at UMF. It’s about 15 minutes from the university. Given the poor selection of property choices in Farmington this was a good option. Overall we would stay here again.
Stayed 2 nights in Oct 2023
Response from Jessica on 25 Oct 2023
Sorry to hear about the trouble you had during your stay. We strive to have clean and comfortable rooms and to deliver an overall positive experience. Since becoming aware of issues with the door we are taking proactive steps to remedy the situation, and are taking preventative measures on other rooms to make sure they don't end up with similar concerns. Thank you so much for taking the time out of your day to leave us feedback! We look forward to seeing you if you decide to stay here again. :)

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
Beautiful location, immaculate room, comfortable bed, and the coffee was great too!
Stayed 1 night in Oct 2023
Response from Jessica on 25 Oct 2023
Thank you so much for your feedback. We appreciate the kind words, and are so happy you enjoyed your stay! We hope to see you again in the future. :)

10/10 Excellent

Beverly

Travelled with family
Liked: Amenities
A very clean and quiet motel. Beautiful views of the lake. Great people there. Would definitely go back!
Stayed 2 nights in Oct 2023
Response from Jessica on 25 Oct 2023
Thank you for taking the time to leave a review! We always appreciate feedback. We look forward to seeing you next time you come for a stay! :)

2/10 Terrible

Judith

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
If you book through Expedia, only second floor walkup rooms are available to you. There is no elevator.
Stayed 1 night in Oct 2023
Response from Jessica on 25 Oct 2023
We apologize if the lack of elevator was an inconvenience during your stay. We do limit the rooms that are available to be reserved through Expedia. To find the fullest list of available rooms we recommend calling our inn directly, or using our website to place your reservation. We hope to see you again in the future.

8/10 Good

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So very nice to be able to walk the garden area and down to the lake. Awesome views. A little trouble in the room, refrigerator wasn’t cleaned out from previous guest BUT when I reported, was cleaned promptly and properly and with a lot of sorries. My point to the story; IF anything is wrong, they are Johnny on the spot!!!!
Stayed 1 night in Sep 2023
Response from Jesse on 16 Sept 2023
Thank you for the kind words and hope to be able to see you again!

8/10 Good

Del

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Del
It was all good except the front desk. I stood there for quite awhile while attendant didn’t even look up. He was on call but another couple was before me and also said he failed to acknowledge them. The call he was on sounded trivial, about weather and dining in area. It happened more than once with this guy.
Stayed 2 nights in Aug 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and very clean.
Stayed 1 night in Jul 2023
Response from Jesse on 16 Jul 2023
Thank you for your support hope we see you again!

4/10 Poor

Paula

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Disappointed. Room photo and write up indicated that double queen room had a table and 2 chairs. This room did not. When I asked if another room with table ansd chairs was available , iI was told that the room I book was what I was given. The bath tub had black foot prints on bottom of tub. There was an exposed cut out in the wall behing the dresser. I later found the cover for the cut out, but it did not stay in.
Stayed 2 nights in Jul 2023

8/10 Good

Rod

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great setting. I didn't need all the rules and threat of charges if anything was wrong. Initialed a list of conditions that I could do without
Stayed 1 night in May 2023
Response from Management on 31 May 2023
Hi Rod! Sorry you had a hard time with our regulation check list. These are set so that our current guests and future guests have the best possible time at our establishment. We felt a need to have this on our check in sheet because we have had past guests go against these regulations that can cause a cascading effect on rooms being available and possible price increases.

2/10 Terrible

scott

Travelled with family
Disliked: Cleanliness
First time this has ever happened to me
We had four rooms booked for two nights to celebrate my child's college graduation. Upon checking in to the hotel, we found an infestation issue with one of the rooms. To their credit, the management responded quickly and appropriately. Kudos on that part. Unfortunately, this beautifully situated motel on the lake requires a close inspection of the rooms and bedding upon check-in. I hate leaving bad reviews because they truly matter - especially to independent owners. I wish them well and hope that this was an isolated issue.
Stayed 2 nights in May 2023
Response from Anna & Jesse & Jess on 12 May 2023
Good afternoon Scott! We greatly apologize for this and understand how concerning it was for your family. I assure you this was indeed an isolated incident. We are enrolled in a strict protocol with Orkin to make sure our rooms are inspected and given a preventative treatment each month. This treatment is supposed to last 90 days. We also inspect each room daily before guests arrival to be sure that there will not be any issues. Unfortunately nothing is perfect and accidents do happen. We pride ourselves on having a clean Inn and wish that you will consider giving us another chance and book with us directly in the future.

10/10 Excellent

Lecia

Stayed 1 night in Mar 2023
Response from Jesse on 8 May 2023
Thank you for your rating!

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay
My second stay here. It is a great place. room was comfortable
Stayed 1 night in Dec 2022
Response from Anna & Jesse on 6 Jan 2023
Thank you very much for your review. We look forward to seeing you again in the future.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

8/10 Good

David

Stayed 2 nights in Oct 2022

6/10 Okay

DALE

Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in Oct 2022

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2022
Response from Anna & Jesse on 26 Oct 2022
Thank you Mary we hope to see you again!

6/10 Okay

Gary

Travelled with group
Liked: Cleanliness, staff & service
No coffee in the room, no hairdryer in the room, very small bathroom, no snacks or breakfast. Nice people.
Stayed 1 night in Aug 2022
Response from Management on 2 Sept 2022
Coffee is available with a short walk in the Lobby from your room. Hairdryer is available by request at the desk.

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was obvious the place was family-owned and they took pride in their business.
Stayed 1 night in Aug 2022
Response from Anna & Jesse on 26 Aug 2022
Thank you for you kind words. We hope to see you soon!

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
The room was very clean and we could see the pretty back yard. The staff were very friendly. They had a canoe that we used and enjoyed (and some kayaks). We liked everything and would for sure stay again.
Stayed 1 night in Aug 2022
Response from Anna & Jesse on 26 Aug 2022
Thank you very much for your kind words. We hope to see you again soon.

10/10 Excellent

Lynn, New Castle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Jennifer

Stayed 2 nights in Aug 2022
Response from Anna & Jesse on 30 Aug 2022
Thank you Jennifer. We appreciate your support.

4/10 Poor

Robert, Damascus

Travelled with partner
Liked: Property conditions & facilities
Motel property was beautiful and the room was clean and spacious. We didn't like the town and wanted to leave one day early. We were not given back our payment.
Stayed 3 nights in Jul 2022
Response from Wilson Lake Inn on 29 Jul 2022
Hi Robert we are glad you loved the property and our service's we would have loved to have guided you on things to do around our beautiful town and surrounding area's please let us know on your next stay with us.

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely setting—beautiful grounds, small, but very nice swimming dock. Very clean and comfortable. Friendly service and good coffee in their morning!
Stayed 5 nights in Jul 2022
Response from Wilson Lake Inn on 29 Jul 2022
Hi Jessica we are glad you loved the property! Thank you for the kind words and we are always looking for suggestions on how to make things better on our guest visits.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from Wilson Lake Inn on 29 Jul 2022
Thank you!

10/10 Excellent

kristy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very pretty inn in Maine. They have clean rooms and comfortable beds. The inn provides kayaks to rent if you wish.
Stayed 1 night in Jun 2022
Response from Anna & Jesse on 10 Jul 2022
Thank you for your kind words we hope to see you again Kristy!

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Anna & Jesse on 10 Jul 2022
Thank you Martin!

8/10 Good

Andrew, Newcomb

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Long wait for coffee to be made at 8:00 am. New owners seem to be learning the ropes. Very pretty grounds and gardens on a small peaceful Vermont lake. Not walkable for restaurants. Limited restaurants in nearby area. Would be much improved if they had a continental breakfast of some sort available.
Stayed 1 night in Jun 2022
Response from Anna & Jesse on 10 Jul 2022
Thank you for your feedback Andrew.

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Anna & Jesse on 10 Jul 2022
Thank you Peter!

8/10 Good

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a peaceful getaway...😉
Stayed 2 nights in Jun 2022
Response from Anna & Jesse on 10 Jul 2022
Very glad to hear Raymond! We hope to see you soon again!

4/10 Poor

Ross

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Never again
Way overpriced, about$100 over. Very small old room. Web site said breakfast, no breakfast. We booked through Hotels.com, paid an Extra $30 more than if we booked directly with the hotel. No A/C in our room. The room on the website said 2 queens, it was 1 queen and 1 full size bed. They could not get 2 queens in that room, too small.
Stayed 1 night in May 2022
Response from Tom Whalen & Susan Atwood on 17 Jun 2022
Ross: We apologize for the breakfast reference on Expedia. When Covid hit, we were forced to stop serving our Continental Breakfast by government edict. We thought we had scrubbed all references to breakfast in our online marketing. We missed one entry in the Expedia universe, renewed our search and deleted it thanks to your comment. You booked a second floor standard room that has two queen beds and is physically larger than our first floor rooms. When you arrived, you informed our front desk clerk that you did not want to climb the stairs to the second-floor room and you chose to take a first-floor room. Our front desk associate explained that the room was smaller with a queen and full-size bed; and that it was significantly less expensive as our room rates are based on the size of the room; and we cannot adjust the price of online travel agency bookings. You still chose the first-floor guest room. You did not communicate any issues to our staff after checking in. If you found the first-floor room inadequate after you checked in, why didn’t you call the front desk and let us know of your displeasure? We would have gladly placed you back in the room you had booked and we had held for you. All our rooms have air conditioners. In your first-floor room it was behind a curtain for aesthetics. A call to the front desk would have solved that problem for you. Thank you for your feedback. We are sorry that you were disappointed. If you had let us know how you felt at the time, we may have been able to make your stay more enjoyable. Tom Whalen & Susan Atwood Owners PS. On June 3, 2022, ownership of Wilson Lake in passed to L&H Hospitality ME, LLC – as we were the owners in May when this review was received, we wanted to personally address it.

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small town inn with a beautiful view of the lake, and warm friendly owners.
Stayed 2 nights in Mar 2022
Response from crystal on 25 Mar 2022
Thank you for the review. We really do appreciate it.

10/10 Excellent

Hannah, Hampden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, beautiful lake, friendly and helpful staff. Would stay again.
Stayed 1 night in Feb 2022
Response from Crystal on 13 Mar 2022
Thank you so much for the review. We are very pleased that you had a nice stay. Come back in the summer so you can take advantage of our beautiful grounds and lake.

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place Very clean and comfortable
Stayed 2 nights in Feb 2022
Response from Crystal on 13 Mar 2022
Thank you for the review. We really appreciate you taking the time.

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2022
Response from Crystal on 13 Mar 2022
Thank you for the review. All of our staff here appreciate it. We try very hard to make sure everyone is comfortable and happy.

10/10 Excellent

Joseph

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
A beautiful place to stay. I wish I would of had more time to enjoy the property
Stayed 1 night in Oct 2021
Response from Tom Whalen on 18 Nov 2021
Thank you. We are glad you enjoyed your stay and would love to see you again.

10/10 Excellent

Dave, Mesa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners were very friendly and helpful. Room (suite) was in good shape and fully stocked. The property and the lake view from the dock are awesome. This is a really neat place. Would definitely stay here again.
Stayed 1 night in Oct 2021
Response from Tom Whalen on 18 Nov 2021
Thank you, we would love to have you come back!

10/10 Excellent

Josh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless, homey motel off the beaten path with lake frontage. Fantastic owners and housekeeping.
Stayed 4 nights in Sep 2021
Response from Tom Whalen on 18 Nov 2021
Thank you. We glad that you liked our property and would like to see you again. We have passed your compliment on to the housekeepers. Hope to see you again in the future.

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful, peaceful setting! The staff was so nice and gave great local recommendations.
Stayed 1 night in Sep 2021

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a cute little place ! Owners are so helpful and very pleasant!
Stayed 2 nights in Aug 2021

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms on beautiful lake
Very clean and comfortable rooms. We enjoyed kayaking and swimming in the beautiful lake.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We were met with kindness the rooms are spotless and fresh the grounds are immaculate. Only issue and not a big one was coffee wasn’t ready until late!
Stayed 1 night in Aug 2021

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super cute, well worth the stop!
Room was very nice, microwave, fridge and eating area. Super close to town with eating options. Paid laundry on site. Gorgeous lake access.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked being on the lake with access to various boating activities.
Stayed 2 nights in Jul 2021

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A++
Absolutely wonderful! I especially enjoyed the free kayaking!
Stayed 2 nights in Jul 2021

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE Place to Be
Stayed here for one night with my daughter who was spending the weekend at UMF. We spent about 20 mins. talking with the owners when we checked in, even though it was 10:00 at night. VERY welcoming people, beautiful grounds, VERY CLEAN room, what else can you ask for?
Stayed 1 night in Jul 2021
Response from Tom Whalen on 19 Jul 2021
Thank you. We hope to see you again as your family starts the UMF journey.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location right on Wilson Pond, lovely back yard and easy access to the water
Stayed 1 night in Jun 2021