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4.3
Excellent
Rating 5 - Excellent. 237 out of 424 reviews
5 - Excellent 56%
Rating 4 - Good. 125 out of 424 reviews
4 - Good 29%
Rating 3 - Okay. 37 out of 424 reviews
3 - Okay 9%
Rating 2 - Poor. 20 out of 424 reviews
2 - Poor 5%
Rating 1 - Terrible. 5 out of 424 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was all wonderful! Sorry that by not booking directly, we did not get breakfast included.
Stayed 2 nights in Jun 2021

2/5 Poor

Travelled with family
Disliked: Staff & service, amenities
When we arrived the couple in front of us was offered bellhop service. Once it was seen we had Expedia reservations we were hurried along. We had to request service. Our room was missing the threshold so the gap under the floor was 1 1/2" so anyone could hear what was beind the door and we heard what was being said. The door also was loose and jiggled when someone walked by. The bathroom sink was clogged, the tub was a cover up so every time you moved it creeked and there was hair not ours in the bathroom. Glad I brought sanitizing wipes. The bed was old and uncomfortable. There was a wedding that weekend so it seemed they took priority. Parking was impossible there was only one (1) Handicap paeking spot and it was closed off for someone in the wedding party. Of course being handicapped with a tag, i made the attendant move it. The gift shop...only womens items. No men or kids. Breakfast, we were welcomed by the hostess and seated... then forgotten i had to go get my own coffee and when I tried I got the I'll get that and that was the last we saw her. No cream no sugar no service. Once someone from the wedding party showed she was all over them. We had to again ask for condiments. The best part, when departing, the desk clerk came out of the office buttoning his pants!!! Clasic! Not a good experience... Not a 3 star more a 2.
Stayed 4 nights in May 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it here! We also had the chance to watch from our room balcony an amazing wedding ceremony right by the river. Can't wait to stay again.
Stayed 1 night in May 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room (153) we stayed at was on the canal which was beautiful at sunup and sun down very relaxing stay
Stayed 3 nights in May 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service
This property was very nice and the grounds are beautiful. It is in a nice quiet location, easy walk to the picturesque downtown Kennebunkport & shops. The only thing that we can complain about is that the walls are very thin! We could hear every word our neighbors were saying, and they woke up early. Luckily they didn't check in until a couple days before we left. The bed was a little firm, but not too bad. We got used to it after a couple days. I reccomend renting a fire pit for s'mores, it was so relaxing!
Stayed 7 nights in May 2021