Search Hotels by onefinestay in West End

"Bombarded with WhatsApp messages to complete a pre-check in form, including credit card for incidental expenses and photo ID, yet when arrived none of this seemed to be on the system and the pre-approved card was of a type not accepted. Attempt to up-sell you early check in etc at every opportunity. Check-in strictly restricted until 3pm, but you can only leave luggage at the hotel if arriving earlier if you’re prepared to pay a charge of £10/item - same with leaving after check out. Room was in a grimy, yet-to-be refurbished part of the building. Hairs in bathroom. No iron in room. "

"Teeny, tiny rooms. Good location. Clean and with basic amenities. There was a free cheese and wine thing, which surprised me."

"If you’re a Black solo traveler especially a Black woman please be cautious here. Not all, but some staff and security were very unwelcoming and I experienced racial discrimination. Just something to be aware of."

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"Stunning property with so many amenities and the most wonderful staff. Truly made us feel welcome. Concierge was so helpful. Loved the bar in the hotel for drinks before and after going out. Excellent cocktails and friendly bar tenders. Location was perfect. Tube station very close and walkable beautiful neighborhood. Will be back!"

"Room was small but well located and in perfect condition "

"Lovely hotel we hope to go back"

"A fabulous hotel and Team delivering the highest levels of service in a wonderful central location! Highly recommend a stay for either business or pleasure Nobu is a must "

"The wifi is terrible. It is in a central location which is great and was useful for working close by. The rooms were clean, but very little in the way of comforts. No tele (which I can understand for travellers and tourists), but not for working professionals. Staff were helpful, however, one member of staff in the morning was screaming, swearing and banging on the desk to another colleague on my last morning, which was definitely not OK. "