The hotel itself is clean and centrally located for NYC tourism in Times Sq. the staff are great, breakfast included was a good start to each day and the price we got through Expedia was a bargain. Be warned that there is a migrant shelter directly opposite the hotel which can be intimidating as large groups hang around outside - the hotel have a regular security guard and the NYPD are outside the shelter all the time.
The hotel itself is clean and centrally located for NYC tourism in Times Sq. the staff are great, breakfast included was a good start to each day and the price we got through Expedia was a bargain. Be warned that there is a migrant shelter directly opposite the hotel which can be intimidating as large groups hang around outside - the hotel have a regular security guard and the NYPD are outside the shelter all the time.
Excellent location just four minutes’ walk from 9/11 Memorial Pools and Museum. Warm welcome from staff. Clean and comfortable room. Excellent bar area in the evening and efficient good value breakfast deli.
Excellent location just four minutes’ walk from 9/11 Memorial Pools and Museum. Warm welcome from staff. Clean and comfortable room. Excellent bar area in the evening and efficient good value breakfast deli.
Christine
Reviewed October 29, 2026Reviewed October 29, 2026
The room was brilliant. I stayed as an individual but it would be perfect for a couple. The room was lovely and clean. Breakfast selection was amazing and the staff were super helpful.
Would highly recommend.
The room was brilliant. I stayed as an individual but it would be perfect for a couple. The room was lovely and clean. Breakfast selection was amazing and the staff were super helpful.
Would highly recommend.
Lois
Reviewed October 15, 2026Reviewed October 15, 2026
I really appreciated this hotel being my base. The staff were phenomenally friendly, welcoming and helpful. That made a big difference to me as this was my first time in NY, on a ten day trip alone. A big adventure. The mattress was firm (very important) AND there were feather pillows. Close to travel and amenities. It’s listed as three star. I see it as four star. Very good value for money.
I really appreciated this hotel being my base. The staff were phenomenally friendly, welcoming and helpful. That made a big difference to me as this was my first time in NY, on a ten day trip alone. A big adventure. The mattress was firm (very important) AND there were feather pillows. Close to travel and amenities. It’s listed as three star. I see it as four star. Very good value for money.
Jonathan
Reviewed January 27, 2024Reviewed January 27, 2024
The hotel was a perfect base for visiting New York. The rooms were clean and comfortable. The refillable water bottle station by the lift and fridge in the rooms were a nice touch. Staff were super friendly and helpful. Nice and close to WTC subway/PATH. O’Haras bar just round the corner too!
The hotel was a perfect base for visiting New York. The rooms were clean and comfortable. The refillable water bottle station by the lift and fridge in the rooms were a nice touch. Staff were super friendly and helpful. Nice and close to WTC subway/PATH. O’Haras bar just round the corner too!
Adam
Reviewed November 3, 2026Reviewed November 3, 2026
Lovely small boutique hotel in a great location downtown away from the main hustle and bustle. Staff were friendly and helpful, rooms were clean and quiet with a great shower and complimentary toiletries. Tea and coffee facilities in the lounge 24/7 plus a complimentary breakfast of pastries and orange juice which was a welcome surprise. It is a little dated and could perhaps do with some modern decoration but this didn't really distract from a great stay.
Lovely small boutique hotel in a great location downtown away from the main hustle and bustle. Staff were friendly and helpful, rooms were clean and quiet with a great shower and complimentary toiletries. Tea and coffee facilities in the lounge 24/7 plus a complimentary breakfast of pastries and orange juice which was a welcome surprise. It is a little dated and could perhaps do with some modern decoration but this didn't really distract from a great stay.
Victoria
Reviewed October 19, 2026Reviewed October 19, 2026
Really nice hotel with a pleasant roof terrace and great staff; the free coffee all day was a nice touch as were the free croissants first thing. Lots of interesting food options nearby - iconic dining at: The Roxy; Bubby’s and Katz Diner were all only a short walk away. There are good transport connections via the nearby subway station and it sits in a very friendly and safe neighbourhood on the border between Chinatown and Little Italy.
Really nice hotel with a pleasant roof terrace and great staff; the free coffee all day was a nice touch as were the free croissants first thing. Lots of interesting food options nearby - iconic dining at: The Roxy; Bubby’s and Katz Diner were all only a short walk away. There are good transport connections via the nearby subway station and it sits in a very friendly and safe neighbourhood on the border between Chinatown and Little Italy.
Gary
Reviewed September 26, 2024Reviewed September 26, 2024
We had a fantastic few days at the Westin. The staff were so helpful. It was central for everything, especially the subway. The bed and pillows were the most comfortable I have ever experienced. I would definitely recommend this hotel.
We had a fantastic few days at the Westin. The staff were so helpful. It was central for everything, especially the subway. The bed and pillows were the most comfortable I have ever experienced. I would definitely recommend this hotel.
Nora Teresa
Reviewed November 2, 2026Reviewed November 2, 2026
Great location, good pricing, friendly staff. If your are looking for a comfortable and modern stay with just the basics then I don’t see any reason to complain about this hotel. A very useful option to avoid paying a fortune in the more opulent hotels. They kindly extended my checkout until 12pm for no extra charge.
Great location, good pricing, friendly staff. If your are looking for a comfortable and modern stay with just the basics then I don’t see any reason to complain about this hotel. A very useful option to avoid paying a fortune in the more opulent hotels. They kindly extended my checkout until 12pm for no extra charge.
Benjamin
Reviewed October 14, 2026Reviewed October 14, 2026
Excellent value and friendly welcoming staff, room was clean and tidy. Being near Fulton subway, and bars and restaurants allows plenty of choice and new restaurant overlooking World Trade Centre gives stunning views.
Excellent value and friendly welcoming staff, room was clean and tidy. Being near Fulton subway, and bars and restaurants allows plenty of choice and new restaurant overlooking World Trade Centre gives stunning views.