Search Hotels by Swallow Hotels in West Auckland

"Quirty hotel, previously and old council building so still retaining some interesting features. Lovely staff, great ameities. Great sleep and lovely breakfast. Central location for Durham towncentre."

"It’s a brilliantly run hotel. The staff are genuinely invested in the business and its customers. They care that you’re having a lovely time and go above and beyond to make sure you do. Such a stark difference from the large chain hotels I usually stay in for work."

"10/10 very lovely and beautiful, relaxing and staff very friendly "

"Staff were very helpful and the hotel itself is unique "

"Great staff, very welcoming. Nice room. Tasty breakfast and restaurant/bar options for dining. Right on the river. On-site parking. Would definitely stay there another time I am in Durham!"

"The hotel is easy to find, and ideally located for visiting Beamish Museum. It is very attractive, and the bar and restaurant areas have great views westwards over the valley. Each ground floor room has its own car parking slot - wonderful! The staff are friendly and helpful, and a small bonus for me, the malt whisky is cheaper than the pub down the road .... I would definitely stay here again if visiting the area, there was nothing I did not like."

"Great hotel with really friendly staff. The room was fresh, modern and well equipped. Everything was easy, from check in, paying for parking, buffet breakfast to check out. All good. Absolutely no issues. Enjoyed our stay. "

"Great place old castle rooms are stunning courtyard roms are average"

"This is a lovely hotel with great accommodation and facilities. I had booked a deluxe room and from the Expedia room information this room had AC. Unfortunately, when we got to our room it was very hot ( 31 degrees outside) and it didn't have AC. I went down to the reception desk with my proof of AC showing on that website. Apparently, this is an error!! They do have rooms with AC, but it was £10 extra ( Premium room). After a bit of discussion and the member of staff phoning a manager, we were upgraded for no extra charge ( just a pity it took a phone call). Expedia need to fix this error on their website. Overall, a lovely hotel to stay in."