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"Beautiful old Manor House, main area and particularly the day room were snug and cosy. Room had all the facilities required. Lovely white fluffy towels and clean linen. Pillows very hard (but that is preference). Majority of staff pleasant. Food excellent. SPA a bit tired in places but thoroughly enjoyed the afternoon and the massage was lovely. Would book again. "

"The rooms were nice and comfortable and clean the staff where very nice and the food was great "

"Lovely place to stay staff and food were excellent "

"Staff were really lovely and helpful. Room was very clean and quiet, and the hotel was perfectly situated in the centre of Hexham. The only issues were the very few parking spaces available, and the fact we could only park for up to 2hrs with a permit during the day, if there wasn’t any space in the tiny car park. But we loved the hotel itself and would recommend. "

"Helpful and cheery staff, good room, excellent shower, comfy bed; quiet area."

"Fabulous room. Great comfy bed. Pub food good too"

"Great host and room as usual "

"We travel to appleby castle as often as possibly we luv the company of sally and her staff. It will be a shame for the castle to be sold its so relaxing and the staff are down to earth which is what we like as a group. "

"Yes Great"