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"Clean and tidy, lovely staff. Car park and e/c charging would recommend "

"The hotel was conveniently located near Heathrow, although there is no shuttle service. Parking is available at 18 pounds a night. The restaurant was very good and the breakfast was most enjoyable. Note that there is no elevator which may be problematic for those with disabilities and assigned an upstairs room. Fortunately, my room was on the ground floor."

"The hotel was awesome! The front desk staff were helpful and patient with all my questions. The restaurant was great also. I would stay there again in a heartbeat!!"

"Really enjoyed our two nights in the Thistle Marble Arch, reception was quick and our room on the 6 floor was excellent. Breakfast was good, not happy having to pay for a cup of Starbucks coffee and then to see an added service charge, this needs to stop. Did have an issue with the room toilet not flushing on the second night after 22:00, called reception and a maintenance person came after about 40 minutes and resolved the problem. We did see the card saying if you didn’t want your room cleaned on the second day , put the card on the door, we were told we would get a £10 drinks voucher, this never materialised. We will definitely return to the Thistle in the future."

"Clean room, very nice hot breakfast buffet but the pool stole the show. What an amazing pool. Steam room and sauna were also so nice. We checked in late and were very happy that the beds were comfortable. My granddaughter lost her purse which was special to her and the gentleman at the second reception close to the lost and found was extremely helpful and almost as excited as my granddaughter when we located it. Would definitely stay here again. Close to the airport and the tube. "

"Great hotel, great staff, great location. Travelled with a toddler and the hotel was perfect. When we come back to London, this will be the place we stay."

"It was conveniently located to the airport’s terminal."

"No toilet in communal areas. Staff did not even know how to find our room e.g. how to get there, which floor or lift to take. Room and location were perfect though."

"The staff was very helpful. We are satisfied with our stay"