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"Hotel nice, staff not very friendly or helpful Room was ok very small and strange set up with sink by the door Not as close to Westminster as expected nothing on the doorstep Bed was comfortable but basic amenities "

"Good value, modern hotel in central London. Very busy, but rooms were clean quiet and comfortable."

"The hotel was awesome! The front desk staff were helpful and patient with all my questions. The restaurant was great also. I would stay there again in a heartbeat!!"

"Really enjoyed our two nights in the Thistle Marble Arch, reception was quick and our room on the 6 floor was excellent. Breakfast was good, not happy having to pay for a cup of Starbucks coffee and then to see an added service charge, this needs to stop. Did have an issue with the room toilet not flushing on the second night after 22:00, called reception and a maintenance person came after about 40 minutes and resolved the problem. We did see the card saying if you didn’t want your room cleaned on the second day , put the card on the door, we were told we would get a £10 drinks voucher, this never materialised. We will definitely return to the Thistle in the future."

"It was conveniently located to the airport’s terminal."

"Good location for overnight stay before flying, just a short bus ride to the airport. Breakfast was excellent varied and hot. £15 overnight parking charge not included in booking! Long queues for lifts"

"Great hotel! Room and hotel clean, helpful staff, really good breakfast. I think the volume of the music in the hall is too high but you can’t hear it in the room so it’s ok. Position really good, next to Marble Arch underground."

"Very clean. Soundproofing was excellent given the location. Check-in and check-out was painless. All the staff we encountered were helpful and friendly. One minor gripe would be the lack of USB charging points in our room."

"I love this hotel. Location, price, square footage."