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"Please stay here! Sulli and the other members of staff were incredible! They were kind, helpful and went above and beyond with our stay even making us a map to help us navigate Hanoi. For that I absolutely cannot recommend this stay enough! We were given a free upgrade as the room was available and we got free drink coupons. The rooms were lovely, the location was perfect and the hotel was next to everything you could want. The breakfast was delicious and when we were getting an early bus to sapa they packed us a delicious breakfast for us to have on our travels. They helped with our bags and made us feel so at home. And for the price this was all absolutely so much more than we could have expected! "

"great friendly staffs"

"Clean new hotel, staff was professional in their day to day greatings. Mary at front desk was always warm welcoming, she was very helpful with my stay. A+ for staff "

"Nice location to the beach and dining options. The hotels restaurant was lovely."

"English level of the staff is very low. Sometimes it seems like they use this for ignoring customer's questions. Kitchen staff see no obstacles for working with cough and running nose."

"Great hotel opposite the beach with restaurants nearby. Fab pool but get there before midday to grt a sun lounger. Amazing food and cocktails in the rooftop restaurant"

"Beautiful hotel and room, excellent service and great breakfast "

"Great location, good breakfast, friendly staff and affordable."

"All staffs are excellent guest services. The restaurants are very good foods. The only thing that I don’t like is the customers front desk are not friendly and when I asked for 1 hour late check out she said no. Most hotel they will help 1 or 3 hours late check out because of the emergency meeting or event of the guests "