Upper Pump Room

Elizabeth sent me an email before I was checking in making sure i was aware that there would be no one present on site. Keys were left exactly where she said they would be and instructions for breakfast and everything else were easy to understand and locate. The Crossing is suitably located right next to the Kingussie railroad station and is close to the Barracks - one of the sites to see while we were there. Would highly recommend this place.

Location was awesome. It had both a kitchen and laundry which allowed for a chance from eating out as we were on a 1 month holiday. Very clean, also unexpected was the room tidying after first night.

The hotel is very nice and position excellent. Our room 935 did have its problems. The heating was stuck on max and the radiator cap did not turn it off. The tv remote did not work (I think batteries flat) and there was a wifi blackspot in the main bedroom. I told reception about the issues before i left and so i hope they addressed them, we got in late and were only staying one night so didnt let them know in real time. Wouldn’t let it stop me staying again but should be on a pre-let checklist. The suite could do with a fridge.