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"Staff cleaner floor 3 staff at desk ,staff in breakfast room all friendynand guidelines as well as competent"

"Property and rooms were very dated and in urgent need of refurbishment. However the location is excellent, food and bfast buffet is very good and the staff are above and beyond. Extremely helpful and always ready to help. I lost my earpods in the hotel and they were able to get it delivered to my local contact in Beijing on the same day that I contacted them. The staff at the shop too is very good - my children enjoyed many hours of bottle painting there. "

"Nice and clean with free laundry "

"good service"

"Nice"

"Great location! Close to station and wangfujing shopping area. Very clean, and good view from our window, great size room too ! The only downside was, need more staff that speak better English! The only people that speak good English was the reception. Breakfast was good for me but there’s no English breakfast for my British husband. Big bed but a bit too hard for us, and aircon need to be colder."

"Sumptuous breakfast buffet, courteous, helpful, responsive staff, immaculately, clean room, and excellent location. This is the best hotel I have ever stayed in!"

"Great location of the hotel with all amenities close by. Big enough size bedroom and spotless. Above all the staff were great and Riley is helpful."

"It is not upto four seasons standards. When it was built, it was superb but now it is detoriating. "