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The hotel staff was fantastic. Gave us a detailed map of the city, oriented us to the major tourist sites in Beijing, helped us with taxi rides, checked our departing flight for us and ordered food for us after hours. The hotel was actually a building for Qing Dynasty officials and retains the ambience ...
Staff at buffet breakfast give excellent service. Concierge very knowledgeable. However credit card payment process unclear and front desk unable to explain whether deposit is already charged to the card.
This hotel is located in a busy local street with plenty of local amenities, fruit stalls, coffee and bread shop, dare i say McDonalds, pharmacy and a variety of restaurants and eateries, hair salons. It is a good base if you like walking (or just getting a taxi or the subway) for I walked most days ...
I had a great stay in this hotel. I got help from reception which is so nice. The guys from concierge are very kind as well. I also like to forward my grateful to cleaning ladies.
We upgraded to an Exec lounge option which provides breakfast, afternoon tea & happy hour cocktails & "snacks" (more like a meal) for v. reasonable price. The hosts in the lounge were unfailingly helpful with excellent English & a friendly, unstuffy attitude . They & the also excellent concierge ...
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