Find Luxury Hotels in Tunbridge Wells Town Centre, Royal Tunbridge Wells

"Check in fast and efficient "

"Staff were attentive and polite. Room was a bit too hot for sleeping. Breakfast was excellent quality but the high end restaurant was expensive for the quality of food. Also only had 3 options for children which was not great. Swimming area was lovely. "

"Room was good. Aircon kept it at an acceptable temp (hotel was otherwise on the warm side). Sadly the food let it down. Both of the breakfasts I had were cold. The evening meal (function meal) was also cold. Staff were generally very good, but were let down by breakfast staff on the second day - had to ask twice for poached eggs. A lovely traditional hotel, let down by things which should be very easy to fix. I would return. "

"Well refurbished modern hotel"

"Great pool and changing facilities"

"Room was lovely and clean, staff was great, overall hotel is lovely. Would definitely recommend. "

"Extremely helpful and polite staff."

"On arrival I waited for 20 minutes because the receptionist was chatting with other guest about their relatives. When I tried to catch her attention after 20 minutes she was unpleasant. The men which she was chatting to was much more polite than she. "

"The bathroom was starting to flood from the shower so i took out the plug to be greeted by a plug hole full of hair .which i cleaned out . please see attached picture. The breakfast was bacon that looked raw, Mushrooms that had been boiled to with an inch disintegration. When i complained didn't even get offered a refund Just i will let my manager know "