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"Faulty towers type of hotel. Cold and old like a scary movie type of place."

"A bit dates but clean and lovely staff"

"A lovely hotel, currently being refurbished. Very friendly staff. Great food, great service. Spa is first class and very clean. Had a massage which was heavenly! We will hopefully be back again sometime soon"

"Great stay for the price. The room was clean, amenities basic but they suit just fine. Strong enough Wi-Fi for me to take meetings, and check in/out were very easy. Free parking for all guests behind the hotel was perfect for what I needed. It’s in city centre and across from a club, but with earplugs I slept very well. Nearby shops, restaurants, and a great stay for exploring the region."

"It was close to the city centre"

"The staff were very friendly, welcoming and efficient. The food was very good. The hotel is very comfortable, well furnished and very quiet being a little remote. No outside noise and very little noise inside the hotel even with coach parties staying over. Looking forward to my next visit."

"Brilliant "

"Had to pay extra for using the spa facilities however we went down twice during our stay and you could have just walked straight in. Didn’t check if we had paid or not."

"Staff were friendly and helpful. We had booked room only and were still able to book a table for evening meal in the restaurant at check-in.The food quality, presentation and service in the restaurant were excellent. The bar area relaxing for an evening drink. Room was clean comfortable and had all the extras we needed for our stay. The hotel is conveniently located to access Keswick and the surrounding area. Would definitely stay again if spending time in the Keswick area."